In times of chaos, uncertainty, and turmoil, leaders have to build trust and confidence and maintain morale in their team. They need to bring calm to the chaos. But where should they start? It starts with THEM.

Working with colleagues who act superior, if you are not careful can lead to all kinds of emotions. It can spark anger, a feeling of insecurity and anxiety.

Learning how to respond to someone who thinks they are superior is a key skill. The People Mentor explores this situation giving you tips to help.

Change and uncertainty go hand in hand with being a manager, but our current circumstances have taken that to the extreme.

When you don’t have all of the answers (or any of them), it’s easy to panic and freeze, or make bad decisions.

In this podcast, Nicola from The People Mentor talks about how to manage in a VUCA world and not only survive but thrive.

Estate agents today have their work cut out trying to stand out in a crowded marketplace.

They are undercut right, left, and centre by online estate agents who market themselves on how cheap they are.

But cheap doesn’t equal value. That’s what today’s customers want, and when it comes to providing more value, training your team is key.

The People Mentor explains why.

There are many attributes that make a successful and effective leader, and determination is one of them. The ability to be unwavering in the pursuit of your goals, even in the face of adversity, has never been more important.

Nicola Richardson from The People Mentor explains why being determined is an essential leadership trait.

Managing your team is challenging enough, but what about managing your boss?

How do you create an effective and mutually supportive relationship with them?

The People Mentor tells you how.

Things were ticking along nicely in your team, until, bam, along comes the aggressive team member. 

How do you deal with people whose behaviour is causing disharmony and disrupting the equilibrium in your team? 

The People Mentor tells you how!

In business and in life, change is a constant.

Yet most people fear it, and many organisations do it badly, which creates resistance.

From the desk of the The People Mentor for Winning Teams, here’s how to reduce resistance to change and do change well.

What is creative leadership and why is it so important in the face of the uncertainty of today’s world?

From the desk of the self-styled The People Mentor for Winning Teams, here’s why the key to taking business onwards and upwards lies in creativity.

What motivates your people? If you understand this, you can work on creating a happy and engaged team who’ll go the extra mile.

In this podcast, the self-styled The People Mentor for winning teams, Nicola Richardson talks about motivation and why the promise of a pay cheque is not enough.