Goettl Air Conditioning and Plumbing — a multi-location HVAC and plumbing operator — rolled out Avoca's AI voice agent across dispatch and customer service. The numbers, detailed in Avoca's $1B-valuation funding announcement on April 27: AI handling 78% of calls fully on top-performing locations, 90% AI resolution on routine repair calls, one smaller contractor going from 43% missed calls to 97% answered in the first week. Then a forward-looking piece on AI moving from the office out to the truck — and what BlackRock's, Lowe's, and Meta's training investments mean for the next wave of AI-literate apprentices.

Jobber Copilot is the AI advisor built into the field service software you already use — zero incremental cost on existing Jobber plans, thirty-minute setup, and a fifteen-minute Friday review loop that tells you whether to keep it. Then we look at the JLL report calling America's skilled trades shortage a one-trillion-dollar crisis, BlackRock's $100M training commitment, Lowe's $250M, and what it means for hiring AI-literate apprentices in your shop.

A two-bay independent auto repair shop layered three AI tools onto Tekmetric over six months — labor costs down 25%, customer satisfaction up 30%, payback inside 90 days. Then Marcus looks ahead at ServiceTitan's Atlas and the plain-English software era headed for every shop-management platform within 18 months.

Marcus walks through Housecall Pro CSR AI — the always-on voice agent that picks up the calls your team misses — tied to Housecall Pro's free AI Accelerator Week launching today, then breaks down the price-coordination class-action filed against the seven biggest HVAC manufacturers and the invoice file every contractor should be building this week.