In this episode of The Plus Side, Jamison breaks down what really makes a lasting customer experience. From that first phone call to thoughtful follow-ups, Jamison shares practical strategies any business can implement to create deeper, more meaningful connections with customers. She highlights the power of empathy, the importance of clear communication, and how staying aligned with your brand’s promise can elevate your service. Plus, learn how being part of a strong business network—like Connect Plus—can level up both your customer service and your success.

For more info on Connect and Connect Plus, visit www.connecttwinfalls.com or follow along on Instagram @connect.tf!

In this week’s episode of The Plus Side, host Jamison Payne reconnects with Kara Barton, an Escrow Officer at TitleFact, for an inspiring conversation about life, community, and personal growth. Kara shares her journey of moving to Twin Falls and what made her and her family fall in love with the area. They discuss the power of building meaningful connections, supporting local businesses, and embracing growth with optimism and faith. Kara’s story is a reminder of the beauty that comes with choosing growth and community every step of the way.

For more information about Connect or Connect Plus, visit:

www.connecttwinfalls.com

In this episode of The Plus Side, Jamison sits down with Kara Barton, an escrow officer at TitleFact, as they deep dive into the questions every realtor, buyer, and real estate expert should know when it comes to title and escrow.

Kara shares how her long career in real estate led her to discover a passion for escrow services. She explains the essentials of title insurance, what to expect during the closing process, and how having the right team can make a major difference for the closing experience. Kara also highlights the advantage of working with a locally operated company like TitleFact, where experience and community commitment set them apart.

Plus, you’ll hear a fun glimpse into Kara’s life outside of work, where she has a hobby farm full of mini donkeys, goats and more- and they have made appearances at community events!

For more information about Connect Twin Falls, visit:

www.connecttwinfalls.com

In this episode of The Plus Side, Jamison Payne dives into one of the most powerful (and often overlooked) tools in business: decision-making.

Jamison discusses why clear, focused decision-making is crucial—especially when the choice impacts your future self. Through stories of a friend’s bold career shift and a client navigating a high-stakes pivot, she brings real-life insight into what it means to decide with confidence.

You’ll learn perspectives and techniques business professionals should consider when making bold moves, and how seeking outside, unbiased perspectives can bring the clarity you need. Whether you’re stuck in indecision or just want to sharpen your confidence, this episode is here to guide you back into alignment—so you can move forward with that next decision with confidence and clarity.

For more information about Connect Twin Falls, visit:

www.connecttwinfalls.com

We’re back with Jordan Gentry for part two of our conversation on what it really takes to run a financially healthy business. In this episode of The Plus Side, Jamison and Jordan dive into the financial fundamentals that every business owner should know. From separating personal and business finances to understanding cash flow, Jordan simplifies the numbers so you can focus on growing with a plan.

We cover practical strategies and our favorite tips for budgeting, building business credit, tracking expenses, and reading financial statements with confidence. Whether you're just getting started or looking to tighten up your systems, this episode can be a prompt to identify the areas where you can enhance your financial foundation and move forward with clarity.

For more information about Connect Plus, our private coaching group, visit:

www.connecttwinfalls.com

00:00 Intro

01:48 Separating Personal and Business Finances

02:04 Setting Up Business Accounts and Legal Structures

03:45 Understanding Owner's Equity and Draws

04:59 Tax Planning and Budgeting for Business

07:43 Building Business Credit

11:52 Managing Business Finances and Assets

13:39 Understanding Financial Statements

22:21 The Importance of Business Networking

24:57 Conclusion

In this episode of The Plus Side, we’re joined by Jordan Gentry, founder of Briarwood Financial, for a conversation on the financial strategies that drive real business growth. From his early work at the Small Business Development Center to leading a firm that supports both accounting and investment planning, Jordan shares what it takes to help business owners become financially confident and proactive.

We talk through the most common financial blind spots, why so many entrepreneurs avoid their numbers, and how Jordan built a firm that empowers clients to make smart money moves. He also shares how personal development and community involvement shape his approach to business—and why Twin Falls continues to be a place where small business can thrive.

If you’re ready to take control of your business finances and learn from someone who’s helped others do the same, this episode is for you.

Find out more or register now at www.connecttwinfalls.com

00:00 Intro

00:35 Meet Jordan Gentry

00:44 Jordan's Professional Journey

06:25 Community Involvement and Networking

08:49 Briarwood Financial

09:34 Supporting Small Businesses

16:07 Future Goals and Vision for Twin Falls

19:18 Conclusion

In this solo episode of The Plus Side, business coach Jamison Payne discusses the reality that no business owner has it all figured out. She shares insights on the power of customizing business and growth plans based on strengths and opportunities, the value of seeking support from peers and business resources, and the importance of focusing on your wins and culture rather than trying to mirror the competition.

She also discusses how Connect Plus helps business owners accomplish these things through a supportive community of like-minded professionals. She invites you to check out Connect Plus, our private members group where business owners can connect, learn, and grow together in a fun and engaging environment.

Find out more or register now at www.connecttwinfalls.com

We’re back with entrepreneur Tiffany Zimmerman for round two! In this episode, Tiffany dives deeper into the lifestyle standards and values that have shaped both her business and family life. She shares how she keeps up with a full calendar—through strategic planning, smart time management, and a strong support network.

You’ll hear the strategies she uses to create an optimal schedule, balancing work, clients, homesteading, and how she prioritizes date nights and vacations without sacrificing productivity. Plus, we get into her commitment to networking and the success she’s found in our Connect Plus group—her insights are a must-hear!

Tune in for another episode packed with practical tips and inspiration for building a life and business that align with your values.

Find out more at www.connecttwinfalls.com!

00:00 Introduction and Recap of Part One

00:53 Taking Control of Life and Business

01:50 Journey Through Various Ventures

02:08 The Seven-Year Business Cycle

03:29 Optimization and Time Management

04:54 Balancing Personal and Professional Life

05:45 The Importance of Scheduling

09:50 The Power of Networking and Referrals

13:24 Conclusion

This week, we sit down with Tiffany Zimmerman, a driven entrepreneur whose passions have shaped a dynamic career across firearms, real estate, and marketing. You may even know her as The Gun Girl. From becoming the only female firearms salesman and instructor in Southern Idaho to building a thriving real estate business, Tiffany's journey is fueled by a deep commitment to independence, community, and self-sufficiency. She shares how her love for personal freedom, preparedness, and skill-building led to her role in the Magic Valley 9/11 Memorial Foundation and a lifestyle centered around growing food, raising livestock, and preserving her own harvest—all influenced by her own health journey. Join us as we explore how her values and experiences have shaped the way she does business and life.

00:00 Intro

01:59 'The Gun Girl'

02:58 On Target Realty Group

05:49 Busy Bee Business Development

12:00 Magic Valley 9/11 Memorial Foundation

17:13 Personal Lifestyle and Self-Sufficiency

21:07 Health and Wellness Journey

26:10 Conclusion and Teaser for Next Episode

Find out more about our business mixers and Connect Plus private groups at connecttwinfalls.com!

Welcome to this episode of The Plus Side! This week we’re all about time management. Jamison shares why being “busy” doesn’t always mean being productive and offers simple, actionable tips for taking control of your time. From prioritizing your tasks to building a morning routine and setting healthy boundaries, Jamison breaks down how to streamline your day for both personal and professional success. If you’re ready to feel more in command of your schedule and get more done with less stress, this episode is for you!

00:00 Welcome to The Plus Side

00:51 Introduction to Time Management

01:52 Productivity vs. Busyness

04:21 Prioritizing Your Tasks

07:05 The Power of a Morning Routine

09:34 Time Blocking and Daily Planning

12:27 Writing Down Your Goals

16:05 Creating Your Ideal Day

20:46 Summary

22:37 Conclusion

Learn more about Connect Twin Falls at www.connecttwinfalls.com