The PodCACHE

Back after a short break, we had a #CACHEup with Zak Landrum, Sr. Director of Advancement Services at Westmont College. We learned more about how the last 10+ (!!!!) years have unfolded making Westmont a site for innovation and development. With a very successful cohort program, they look to a second year with 11 students who will contribute to their re-platforming and merging of two Salesforce instances. Listen for inspiration and tips to take home to start your own #ZakAttack.

 

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In a jam-packed interview, we talked with Joanna Iturbe, Director of CRM in the Leeds School of Business at the University of Colorado - Boulder.  We learned about Joanna’s love of live mascots and all of the specific products they use to power their end-to-end solution with Salesforce. Her infectious personality and infinite roadmap jump out with gusto: imagine empowering your “federated PowerUsers” with SnackForce every week!! Leeds is the epitome of all things #goals and we want to learn the secret to their success.  Listen for tips on Higher Ed Summit and where all that magic comes from.

 

We want to hear from you! Engage with us on Twitter @thepodcache or leave a comment on our website (thepodcache.com)

In this episode, we interviewed Rebecca Joffrey, IT Innovation Officer at Cornell University. We covered a myriad of topics from getting started with Salesforce, to the seams between large enterprise systems, all the way to her stance on the build v. buy debate. We learned about the award-winning Cornell Student Experience Initiative (CSEI), which was born from sponsorship across campus and focused on student services and activities. Listen in to hear great tips for how to get started, and what triumphs and tribulations they've had in their implementation of Salesforce. 

 

We want to hear from you! Engage with us on Twitter @thepodcache or leave a comment on our website (thepodcache.com)

Curious about what we are doing this season? It's all about the CACHE (Collective Advice for CRM In Higher Education). 

In this teaser episode, we give a quick introduction to our season and the mission of the HEAC. 

Our first episode drops on March 26th. Happy Listening!