The Policyholder Podcast: Presented by SDV Fenchurch

In the latest episode of Fenchurch Law’s Meet the Team podcast, Dru sits down with someone who’s been part of the firm’s story since day one: Donna Baldwin, our much-loved Practice Manager.

Donna reflects on her journey from office junior to becoming an indispensable part of Fenchurch Law’s growth—from early days of planning the firm in a coffee shop, to navigating international expansion and the evolution into an EOT. She shares what she loves most about the firm, the values that continue to guide us, and the pride she takes in leading a thriving operations team.

Meet Alex Rosenfield, Partner and long-standing member of the Fenchurch Law team.

Alex reflects on his journey through the firm, from Associate to Partner, and how the nature of his day-to-day work has evolved. He shares insights into the realities of law firm partnership, the art of networking, and why building relationships has become a key part of his role.

Of course, no conversation with Alex would be complete without touching on his two great passions: films and football.

Warm, witty, and filled with insights, this episode offers a brilliant glimpse into Alex’s career journey, personality, and life at Fenchurch Law.

Meet Natalie Sulma, London’s PA & Operations Assistant. In this episode, Natalie gives an energetic peek behind the scenes at how she helps keep the firm running: leading daily bookkeeping as Head of UK Accounts, supporting Senior Partner David Pryce and acting as London office manager. She shares the biggest lesson learned from Practice Manager Donna Baldwin—unwavering dedication to the firm—and why working across all practice groups is the most rewarding part of her role.

In the first episode of Season 2, our host Dru Corfield welcomes Çağlar Kaçar, the newest member of the firm and the driving force behind Fenchurch Law’s recently opened Istanbul office. Caglar shares insights into his background in insurance and commercial litigation, life in turkey, and why working exclusively for policyholders aligns with his values. He also talks about the Turkish legal system, his love of family time, music production, and his impressions of London during his recent visit. 

Meet Dan Robin, the Deputy Managing Partner of Fenchurch Law and leader of the firm’s Financial and Professional Lines Practice Group.

Dan shares his journey from starting out at his father’s professional indemnity firm, through secondments as a broker and claims handler, to joining Fenchurch Law in 2018 and helping establish the Leeds office. Along the way, he reflects on the mentors and turning points that shaped his career, the lessons he wishes he had known as a junior lawyer, and why staying calm under pressure is key.

Meet Pawinder Manak, a trainee solicitor who joined Fenchurch Law’s London office in 2024. In this episode, Pawinder talks about her journey from studying law at UCL to securing a training contract with the firm, shares insights from her time in the FinPro team, and looks ahead to the opportunities of her next seat in the International Risks team.

Meet Jessica Chappell, a Senior Associate in Fenchurch Law’s FinPro team. Jess shares her journey from general commercial litigation to specialising in coverage disputes, reflects on the highlights of her first year at Fenchurch Law, and talks about teamwork, memorable cases, and how she switches off outside the office.

Meet Eugene Lee, a Senior Associate at Fenchurch APAC. In this episode, Eugene shares his journey from studying history and completing military service to building a career in law. He reflects on his experiences within Singapore’s legal profession and reveals what excites him most about being part of Fenchurch Law’s dynamic and growing team.

Meet Joanna Grant, Fenchurch Law UK's Managing Partner and head of the Construction and Property Risks team.

In this episode Joanna shares highlights from her career, her path to becoming one of the UK’s top policyholder lawyers, and her passion for leadership, collaboration, and championing women in the insurance industry.

She also reflects on the firm’s culture, her unique ‘Grant Goblet’ tradition, and the exciting future ahead for Fenchurch Law.

Meet Matt King, the newest Associate in Fenchurch Law’s Singapore office.

In this episode, Matt shares his career journey from training at a global firm to embracing the world of insurance coverage disputes, reflects on his experiences at Fenchurch Law so far, and reveals his favourite Southeast Asian travel experience.