The Post-Acute POV

The Post-Acute POV

By MatrixCareNewsHealth & FitnessTechnologyTech News
Download on the App Store

The Post-Acute POV episodes

  • Leveraging data into action for better outcomes in long-term care with Annette Salisbury, SVP of HCC Clinical Services at PruittHealth
    Introduction

    In this episode of the Post-Acute POV, our host, Kelly Danielson, Clinical Product Manager, is joined by Annette Salisbury, SVP of HCC Clinical Services at PruittHealth, and Vivek Kumar, Senior Director, Software Engineering, at MatrixCare. The trio discusses how advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML) rapidly transform healthcare.

    Join Kelly, Annette, and Vivek as they chat about the growing interest in leveraging AI and ML to track changes in condition, help prevent falls and improve resident outcomes in long-term care facilities. This episode shares real-world examples of how AI and ML have been successfully implemented to identify patterns and predict risk factors.

    Other topics covered in the episode include best practices for training staff and educating residents, potential cost savings and efficiency gains when using AI and ML, and the different types of data that can be collected using these tools. Listen to their discussion below.

    Topics discussed during today’s episode:
    1. [0:54 – 2:48]: Kelly discusses the impacts of falls on the older adult population. Vivek emphasizes the importance of intelligent solutions in post-acute care.
    2. [2:41 – 5:40]: The essential role of intelligent solutions and the value these solutions provide.
    3. [6:00 – 8:45]: Kelly details the increasing complexity of care in facility-based care and how organizations can embrace intelligent solutions. She also covers the expected financial benefits of using this technology.
    4. [9:06 – 11:17]: The impact that staffing shortages and other changes can have on long-term care and how clinical management software can assist with these changes.
    5. [12:48 – 15:16]: Annette Salisbury shares how she has used clinical management software in her work at PruittHealth and how it has reduced incidents like falls.
    6. [15:50 – 17:32]: How clinical management software has assisted with workload distribution, caregiver satisfaction, clinical risk reduction, and more.
    7. [18:02 – 21:38]: The importance of embracing technology for a better care experience in long-term care and how these technologies can assist with decision-making.
    8. [22:07 – 24:50]: How clinical management technologies can help alert and guide nurses and reduce fall reduction.
    9. [25:21 – 27:52]: Kelly and Annette review the importance of focusing on fall reduction and the different ways clinical management technology can increase efficiency in patient care.
    10. [28:13 – 30:41]: Kelly shares a final recap on how clinical management tools can improve many aspects of post-acute care.
      11. Resources
      • Learn more about MatrixCare at: https://www.matrixcare.com/
      • Find out more about PruittHealth: https://www.pruitthealth.com/
      • Read the transcript of today’s episode
      • Listen to more episodes of the Post-Acute POV
        • Disclaimer

        The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

        ©2023 by MatrixCare

         

        32 min
      • Developing dietitian-approved menus for your residents with D’Jeanne Florence, Executive Director of Nutrition and Dining Services, PruittHealth
        Introduction

        In this episode of the Post-Acute POV, our host Amy Wootton, RDN, LDN, Director of Nutrition at MatrixCare, is joined by D'Jeanne Florence, Executive Director of Nutrition and Dining Services at PruittHealth to discuss how a Menu Services tool can simplify the customization of dietitian-approved menus, allowing you to deliver appealing and nutritional meals for your residents.

        Join Amy and D’Jeanne as they discuss the importance of dietitian-approved recipes and plans, how technology has impacted menu planning and production, and how Menu Services can increase staff efficiency and assist in meeting regulatory requirements. This episode details the impact of food quality, the challenges in providing nutritious meals, and how a nutrition management solution can help with those challenges.

        Topics discussed during today’s episode:
        1. [01:04 – 02:30] Amy discusses the importance of providing dietitian-approved meals in post-acute care.
        2. [02:57 – 03:45]: Understand the regulatory requirements for meeting residents’ nutritional needs.
        3. [4:10 – 6:08]: We review the resources needed for evaluating meal plans and how to build and plan menus around certain meal restrictions or inclusions.
        4. [6:36 – 7:55]: D’Jeanne details the importance of building a balanced diet and emphasizes correct portion sizes in meal planning for your organization.
        5. [8:04 – 12:11]: Amy explains how to use a Menu Services tool to improve meal development, diversity, and cost.
        6. [13:05 – 16:32]: We cover different features that can be used to expedite menu planning.
        7. [18:33 – 20:23]: D’Jeanne shares what PruittHealth has gained by using a Menu Services tool and how it has increased productivity.
        8. [20:34 – 22:30]: The pair discuss the current dining trends they’re seeing across post-acute care.
        9. [23:07- 24:07]: Amy and D’Jeanne detail how a Menu Services tool can help maximize your organization’s food budget and decrease stress.
        10. [24:49 – 25:40]: We conclude the episode by reviewing the key ideas covered in the conversation and how to access a Menu Services tool.
          11. Resources
          • Learn more about MatrixCare at: https://www.matrixcare.com/
          • Get MealTracker here: https://www.matrixcare.com/nutrition-management/
          • Find out more about PruittHealth: https://pruitthealth.com/
          • Read the transcript for this episode
          • Listen to more episodes of the Post-Acute POV
            • Disclaimer

            The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

            ©2023 by MatrixCare

             

            26 min
          • Top 3 trends to look for in senior care with Jeanne Gerstenkorn, SVP, Health & Wellness at Presbyterian Manors of Mid-America
            Introduction

            In this episode of the Post-Acute POV, our host Nick Andrews, a reporter with Senior Housing News, is joined by Robert Moore, RN, DNS-CT, RAC-CT, Director of Strategy and Portfolio Management at MatrixCare, Tina Doer, Product Manager at MatrixCare, and Jeanne Gerstenkorn, SVP of Health & Wellness at Presbyterian Manors of Mid-America, to discuss how to leverage your current EHR solution to promote positive outcomes for your residents.

            Listen in as they discuss the top trends in senior care and walk you through how to leverage your current EHR solution to promote positive outcomes for your residents, including wellness initiatives for physical, mental, and spiritual well-being to help ensure residents age in place. This episode will explain what to look for in post-acute care to catch rehospitalizations before they happen, what reports are vital for directors of nursing, and what to look for in an EHR or technology partner.

            Topics discussed during today’s episode:

            1. [01:25 – 05:16]: Nick introduces the panelists, and they discuss each of their takes on the top three trends in senior care.
            2. [05:31 – 07:41]: The group addresses the topic of rehospitalization and the negative impacts that repeated hospital visits can have on residents. Rob and Tina discuss the importance of maintaining the best quality care.
            3. [08:16 – 10:45]: The trio discusses how rehospitalizations can impact referrals from healthcare providers and the different costs associated with rehospitalizations.
            4. [11:13 – 14:15]: The panelists detail different software solutions that can help reduce rehospitalizations.
            5. [14:27 – 17:09]: Jeanne shares an example of the improvement in rehospitalization rates at Presbyterian Manors of Mid-America and discusses how technology has helped catch rehospitalizations before they happen.
            6. [17:22 ­– 19:40]: Jeanne addresses how solutions can promote positive outcomes for residents. Robert and Tina share some last insights on re-hospitalization.
            7. [20:15 – 24:19]: The group touches on how technology can help increase efficiency of documentation and how to stay on top of documentation.
            8. [24:43 – 26:25]: Rob discusses his experience as a nurse and emphasizes the significance of high-level reports.
            9. [26:56 – 29:20]: Jeanne explains how reports can help identify areas of improvement and track progress over time. Tina highlights the importance of data analytics and how systems are constantly evolving to provide more analytics.
            10. [29:37 – 30:30]: Jeanne talks about the importance of sound documentation and how poor documentation can negatively impact different aspects of a business.
            11. [30:42 – 32:49]: Rob concludes the episode by talking about how we incorporate customer feedback into product development.

              12. Resources
              • Learn more about MatrixCare at: https://www.matrixcare.com/
              • Find out more about Presbyterian Manors of Mid-America: http://www.presbyterianmanors.org
              • Read the transcript of today’s episode
              • Listen to more episodes of the Post-Acute POV
                • Disclaimer

                The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                ©2023 by MatrixCare

                34 min
              • Streamlining financial processes with Kim Kling, Senior Director of Finance, and Cory Sills, Director of Technology, Covenant Village
                Introduction

                In this episode of the Post-Acute POV, our host Lee Kilmer, Senior Vice President of Strategic Partnerships, is joined by Cory Sills, Director of Technology, and Kim Kling, Senior Director of Finance, at Covenant Village to discuss streamlining financial processes using technology.

                Join Lee, Cory, and Kim as they discuss what led to their decision to move forward with a financial technology solution, the importance of a smooth implementation process, their favorite features, and how it has positively impacted their business. Listen to their discussion below.

                Topics discussed during today’s episode:
                1. [00:37 – 02:45]: Lee introduces Kim and Cory before they share their origin stories, and the career stops that led them to their current roles.
                2. [02:45 – 04:54]: Cory and Kim detail the pain points their organization experienced prior to adopting Enterprise Financials.
                3. [4:54 – 7:08]: The pair highlight their smooth implementation experience and the hands-on support they received from the MatrixCare team.
                4. [7:08 – 9:58]: Kim shares her team’s favorite features from a financial perspective and Cory spotlights features that are helpful to his team on the technology side of their business.
                5. [9:58 – 11:23]: Cory and Kim provide a few examples of their users’ positive experiences using the solution.
                6. [11:23 – 13:12]: The pair detail the time and cost savings they’ve seen since adopting Enterprise Financials.
                7. [13:12 – 15:29]: Cory shares the impact of the ongoing support they’ve received since implementation and Kim details a recent positive interaction with our support team.
                  8. Resources
                  • Learn more about MatrixCare at: https://www.matrixcare.com/
                  • Find out more about Covenant Village: https://covenantvillagenc.com/
                  • Read the transcript of today’s episode
                  • Listen to more episodes of the Post-Acute POV
                    • Disclaimer

                    The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                    ©2023 by MatrixCare

                    17 min
                  • Better menu planning controls dining costs with Dawn Elliott, Director of Dining Services, and Tracy Fluhr, Clinical Resource Specialist, Nazareth Home
                    Introduction

                    In this episode of the Post-Acute POV, our host, Amy Wootton, RDN, Director of Nutrition, is joined by Dawn Elliott, Director of Dining Services, and Tracy Fluhr, Clinical Resource Specialist, at Nazareth Home. The trio have a conversation on how to streamline operations to offer meals that are nutritious, medically appropriate, and enjoyable while balancing rising food costs and ongoing staffing shortages.

                    Join Dawn, Tracy, and Amy as they discuss how technology can improve menu planning, how to change recipes to maximize nutrition, and how menu services can help your organization improve efficiency and meet regulatory requirements. This episode will cover how MealTracker can help consistently provide meals that meet each resident’s specific requirements while also helping your team work more efficiently. Listen in as they discuss important aspects to any nutrition program including recipe scaling, nutrition analysis, and menus created by registered dietitians.

                    Topics discussed during today’s episode:
                    1. [00:35 – 06:41]: Amy introduces Dawn and Tracy from Nazareth Home and explains how technology has been advancing to improve menu planning, manage production details, and help users produce high-quality meals.
                    2. [06:41 – 12:54]: Amy shares how a facility’s dining program can be a pivotal differentiator among senior living, skilled nursing, and life plan communities and details some of the results from our 2022 dining survey.
                    3. [12:54 – 16:18]: Amy goes on to mention some of the latest advancements in technology related to resident dining.
                    4. [16:18 – 24:40]: Amy shares the importance of menu flexibility and how a nutrition management tool can help improve this essential process.
                    5. [25:12 – 26:27]: Dawn and Tracy explain the biggest challenges they experienced in their organizations’ dining operations and what techniques they began incorporating to help solve these roadblocks.
                    6. [26:32 – 27:40]: Tracy shares how MealTracker has helped Nazareth’s overall dining operations and how MatrixCare has helped their organization with customer satisfaction.
                    7. [27:40 - 30:07]: Dawn and Tracy share how their outcomes have improved both clinically and operationally.
                    8. [30:07 - 33:06]: Amy leads a Q and A with the audience from the original webinar. Hear about the typical implementation time for MealTracker, our customer support, and how MealTracker integrates with the rest of the MatrixCare suite of solutions.
                      9. Resources
                      • Learn more about MatrixCare at: https://www.matrixcare.com/
                      • Get more information on MealTracker: https://www.matrixcare.com/nutrition-management/
                      • Find out more about Nazareth Home: https://www.nazhome.org/
                      • Read the transcript of today’s episode
                      • Listen to more episodes of the Post-Acute POV
                        • Disclaimer

                        The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                        ©2023 by MatrixCare

                        34 min
                      • Navigating MDS changes with Jenny Lee, Regulatory Compliance Manager, and Cassie Diner, BSN, RN, CPHIMS, CSPO, SA, Clinical Product Manager

                        In this episode of the Post-Acute POV, originally featured in the McKnight’s Long-Term Care Expo, Jenny Lee, Regulatory Compliance Manager, and Cassie Diner, BSN, RN, CPHIMS, CSPO, SA, Clinical Product Manager, have a conversation on the major changes coming to MDS and how skilled nursing facilities can prepare.

                        Join Jenny and Cassie as they discuss how the new MDS items may affect your assessment process moving forward, what you should do to help your staff prepare for these changes, and what to look for to ensure your technology vendor is working to ease this transition. Listen to their discussion below.

                        Topics discussed during today’s episode:
                        1. [01:47 – 07:09]: Cassie greets the audience, introduces the topic, and provides background on her expertise in managing regulatory changes. She then offers seven recommendations for providers as they prepare for the MDS changes going into effect, on October 1, 2023.
                        2. [07:09 – 12:13]: Next, Cassie elaborates on the main changes: Section G or functional status being removed from standard OBRA forms, the potential for new OSA or state forms, 29 new or modified MDS questions bringing more commonality between post-acute care and the OASIS form used in home health, and more.
                        3. [12:13 – 18:06]: Cassie describes both a complicated and simple reimbursement change that was made at the state level. Wisconsin’s elaborate PDPM transition and Illinois’ much simpler transition to PDPM. She goes on to discuss the state-level uncertainty and nuance with the OSAs.
                        4. [18:06 – 22:58]: Cassie and Jenny share what the audience can do now to prepare. Review your assessments or observations completed by nursing and other parts of the interdisciplinary team within your EHR system to see where changes need to be made and eliminate questions or change questions prior to the October 1st deadline to capture necessary data.
                        5. [22:58 – 28:29]: Next, Cassie describes how organizations should work with their technology vendor as we approach these major changes. Attend your vendor’s advisory council meetings and share your status or any new information to stay on the same page with your vendor. Also, consider participating in complimentary training provided by CMS.
                        6. [28:29 – 33:47]: Cassie describes the three roles that facilities should focus on as CMS begins to release the requisite documentation: caregiver or nursing staff, dedicated educators, and MDS coordinators. She then shares some key insights and feedback she has gathered within the industry.
                        7. [33:47 – 38:15]: Cassie closes the discussion by sharing how the coming months will be huge for continued success leading to October as the CMS is expected to release final MDS questions and item sets. It will remain a top priority to stay in the loop with your technology vendor.
                          8. Resources
                          • Learn more about MatrixCare: https://www.matrixcare.com/
                          • Find out more about McKnight’s Long-Term Care News: https://www.mcknights.com/
                          • Read the transcript of today’s episode
                          • Listen to more episodes of the Post-Acute POV
                            • Disclaimer

                            The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                            ©2023 by MatrixCare

                            40 min
                          • Simplifying clinician workflows using technology with Joy Herring, vice president of clinical analytics, LTC Consultants

                            In this episode of the Post-Acute POV, our host Amy Ostrem, vice president of strategy and portfolio management for MatrixCare, is joined by Joy Herring, vice president of clinical analytics for LTC Consultants, Cassie Diner, RN, MatrixCare product manager, and Kelly Danielson, MatrixCare clinical product manager. The group has a conversation on the importance of simplifying workflows for caregivers and clinicians using technology.

                            Join Amy, Joy, Cassie, and Kelly as they discuss the tools and data that matter most when it comes to senior care, improving resident care, increasing productivity, and the importance of machine learning to drive more proactive care and interventions. This episode explains how technology can be used to support organizational visibility and regulatory compliance as well as best practices for integrating data into senior living communities. Listen to their discussion below.

                            Topics discussed during today’s episode:
                            1. [01:02 – 03:16]: Amy, Cassie, Joy, and Kelly introduce themselves and provide a brief insight into their experience supporting post-acute care technology.
                            2. [03:30 – 05:43]: Cassie shares how technology can streamline the onboarding process for a new caregiver or agency staff member and help them build confidence in their role.
                            3. [6:00 – 7:51]: Kelly provides insight on how machine learning can also help a new caregiver by providing resident baselines, identifying residents/patients with higher acuity levels, and supplying alerts like out-of-range vitals.
                            4. [8:13 – 11:22]: Joy details the value her organization has gained since utilizing Clinical Advanced Insights including individualized interventions and improved outcomes. Joy and Cassie dive deeper into a resident scenario by detailing how technology can be used to help a resident/patient who has been identified as high-risk.
                            5. [11:32 – 13:28]: Cassie shares how having a mobile device can help caregivers spend more time with residents/patients. Kelly provides an example of how technology can help manage triggers and alerts and expedite documentation.
                            6. [13:50 - 16:50]: Cassie speaks to how technology helps with non-resident or community tasks that staff need to pay attention to during documentation throughout their shift.
                            7. [17:17 - 23:46]: Joy explains how an analytics dashboard helps her organization focus on both preventive and proactive care. Cassie and Kelly touch on how visibility throughout an organization is crucial in creating confidence and addressing immediate care needs.
                            8. [24:05 - 25:12]: Kelly explains how an actionable dashboard can help directors of nursing and wellness stay on top of their residents’ statuses and make informed care decisions.
                            9. [25:27 – 28:19]: Joy describes how technology and analytics can assist with tracking wounds and provide a correlation with infection trends over time.
                              10. Resources
                              • Learn more about MatrixCare at: https://www.matrixcare.com/
                              • Find out more about LTC Consultants: https://gotltci.com/
                              • Read the transcript of today’s episode
                              • Listen to more episodes of the Post-Acute POV
                                • Disclaimer

                                The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                                ©2022 by MatrixCare

                                30 min
                              • The role of data as actionable intelligence with Bri Palowitch, PharmD, account manager for health plans, and Andrew Borgschulte, principal product marketing manager, Surescripts

                                In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Bri Palowitch, PharmD, account manager for health plans, and Andrew Borgschulte, principal product marketing manager, Surescripts. The three have a conversation on the value of creating an open network and ecosystem and how the partnership between MatrixCare and Surescripts accomplishes this goal.

                                Join Bri, Andrew, and Navin as they discuss Surescripts’ mission of aligning healthcare organizations across the U.S. to simplify the way health intelligence is shared, the development and impact of medication import and reconciliation features, and the role of data as actionable intelligence and how this data is inherent in supporting practical interoperability. Listen to their discussion below.

                                Topics discussed during today’s episode:
                                1. [00:38 – 02:26]: Navin introduces the episode’s topic and Andrew provides background on his experience in healthcare IT.
                                2. [02:50 – 05:12]: Andrew shares details about the work that Surescripts leads—aligning healthcare organizations across the U.S. to simplify the way health intelligence is shared. He also details how their partnership with MatrixCare benefits both of our end users.
                                3. [6:27 – 11:42]: Bri details her background as a Board-Certified Geriatric Pharmacist, among other impressive roles, and shares two stories on the development and impact of Surescripts’ medication import and reconciliation features. Both tales shed light on how these solutions are bringing positive change to provider care and patient impact.
                                4. [13:22 – 17:06]: Andrew explains the role of data as actionable intelligence, how this data is inherent in supporting practical interoperability, and why Surescripts is committed to getting the right data into the hands of our shared customers.
                                5. [17:06 – 18:44]: Bri lends her view as a clinician to the conversation by discussing the importance of making data consumable. She explains why an EHR is incredibly helpful in organizing data and communicating it in an easy-to-understand way.
                                  6. Resources
                                  • Learn more about MatrixCare: https://www.matrixcare.com/
                                  • Find out more about Surescripts: https://surescripts.com/
                                  • Read the transcript of today’s episode
                                  • Listen to more episodes of the Post-Acute POV
                                    • Disclaimer

                                    The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                                    ©2022 by MatrixCare

                                    21 min
                                  • Design and scaling with John Weatherbie, chief technology officer

                                    In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by John Weatherbie, chief technology officer, to have a conversation on the role of scaling when designing an enterprise EHR platform.

                                    Join Navin and John as they discuss the definition of scaling and why it’s critical in allowing a solution to serve five users as well as 5,000. This is a particularly important metric with approximately 10,000 new beneficiaries being added to Medicare each day. Listen to the episode below.

                                    Topics discussed during today’s episode:
                                    1. [02:06 – 04:46]: John starts by defining what an enterprise solution designed for scale and availability means; creating a platform that provides the same customer experience for five users as it does 5,000 users. He then explains the three steps necessary to create a scalable platform.
                                    2. [05:43 – 08:08]: Next, John describes the role of a technology vendor as staying out of the way of the end-user and the importance of creating a smooth and straight forward experience.
                                    3. [9:36 – 10:54]: John then details the critical role that availability and scalability plays in providing a great experience for customers, no matter the industry your solution falls into.
                                    4. [11:57 – 13:29]: Lastly, John provides questions that a provider should ask to select the right technology vendor for their needs. Does the vendor have their own data center or are they cloud-based? Are you able to assess the maturity of the vendor in terms of security and compliance? What integrations is the vendor capable of? Do these coincide with the products your organization currently uses?
                                      5. Resources
                                      • Learn more about MatrixCare at: https://www.matrixcare.com/
                                      • Read the transcript of today’s episode
                                      • Listen to more episodes of the Post-Acute POV
                                        • Disclaimer

                                        The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                                        ©2022 by MatrixCare

                                        16 min
                                      • Information security with Todd Friedman, chief information security officer, ResMed

                                        In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Todd Friedman, chief information security officer at ResMed, and Brian Tolkkinen, director of information security at MatrixCare. The three discuss the importance of information security, and the key roles played by concepts like monitoring, compliance, vulnerability, response, and training.

                                        Join Navin, Todd, and Brian as they chat about healthcare being a top target for hackers, with the immense value placed on medical records, making EHR security more important than ever. For leaders, operators, and providers seeking a better, more secure enterprise solution, this episode offers an easy-to-follow primer of the most important information. Listen to their discussion below.

                                        Topics discussed during today’s episode:
                                        1. [01:22 – 04:37]: Todd and Brian introduce the unique threats and requirements that healthcare organizations should not ignore to keep their patients’ information secure.
                                        2. [05:15 – 08:15]: Todd explains how an organization can create a successful enterprise-grade security program with senior management support and overall alignment.
                                        3. [08:53 – 11:03]: Brian details the elements needed for a successful enterprise security program from a governance and risk management perspective.
                                        4. [11:53 – 16:50]: Todd and Brian explain how healthcare providers can assess the investment necessary when building a successful enterprise-grade security program.
                                        5. [18:24 – 21:18]: Todd and Brian discuss what questions a provider can ask to select the right technology vendor for their needs. Is there a point person responsible for security? Have they had breaches in the past? If so, how were they patched? Does the vendor have customers you can speak with prior to deciding whether to move forward?
                                          6. Resources
                                          • Learn more about MatrixCare at: https://www.matrixcare.com/
                                          • Find out more about our information security program: https://www.matrixcare.com/security-program/
                                          • Read the transcript of today’s episode
                                          • Listen to more episodes of the Post-Acute POV
                                            • Disclaimer

                                            The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials.

                                            ©2022 by MatrixCare

                                            23 min

                                          About The Post-Acute POV

                                          From the publisher's feed

                                          Tune in for informative conversations covering a range of topics for post-acute providers. The Post-Acute POV focuses on the importance of innovative technology in care settings, and how it can help…