In this episode, we talk about what you should do if management asks you to falsify scans: DON'T DO IT! We also talk about why management wants you to falsify scans, and how you wind up hurting your station and possibly yourself if you comply.

Michael Brasaemle drops in to talk about scanner data and covert observation.

We're back! Michael Brasaemle drops by to talk about what to do when management asks you to sign a form.

Except when you're casing mail, there is no standard speed at which you must work.

If the address on your mail or packages is unreadable, y0u can use the tracking barcode or the Intelligent Mail barcode to look up the address. I'll tell you how.

They have postage. They have addresses. They're regular mail, and they should be treated as such.

On this episode, I'll talk about common scams, and misleading mailers.

What do you do when your customer's mailbox is broken, when they don't have a visible house number, or when you can't get to their box? There's a form for that: PS Form 1507.

There are four circumstances under which you can disobey management's instruction: when they're unsafe, unethical, illegal, or impossible. I'll talk about each of those circumstances.

We don't have one. So what CAN we do?