How often do you hear about productivity in your department? How is that productivity determined? Or maybe, you’re just wondering, “What IS productivity?” If it seems confusing or mysterious, you’re not alone! We’re going to break it all down for you today as we interview our very own First Case co-host, Paul Wafer. With 40+ years of experience, Paul has a unique understanding of productivity and he is passionate about helping others improve. Join us as we learn about productivity and why it is important, and also as we discuss productivity standards and best practices.

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