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Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
#thePOZcast is proud to welcome Dalia as our newest partner. Dalia helps employers convert more career-site traffic into qualified applicants by giving job seekers a universal candidate profile that eliminates repetitive applications and streamlines the application process. Learn more (link below)
https://www.dalia.co/audit?utm_source=pos
Key Topics:
- The founding and design of the Apple Store
- The importance of human connection in retail
- Lessons from Ron Johnson's career at Target and Apple
- The impact of AI on retail and customer experience
- Failures and lessons learned from JC Penney
- Timeless principles of store design and customer engagement
Chapters
00:00 Introduction to Ron Johnson and his journey
02:04 Early influences and childhood lessons
04:05 Career shift from finance to retail passion
08:12 Joining Target and pioneering design in retail
12:03 Meeting Steve Jobs and the Apple Store vision
19:46 Design principles of the first Apple Store
29:56 The role of human connection in retail success
35:56 Lessons from JC Penney's challenges and failures
45:01 Reflections on leadership, presence, and success
51:55 The future of retail and Apple in an AI world
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
#thePOZcast is proud to welcome Dalia as our newest partner. Dalia helps employers convert more career-site traffic into qualified applicants by giving job seekers a universal candidate profile that eliminates repetitive applications and streamlines the application process. Learn more (link below)
https://www.dalia.co/audit?utm_source=pos
Key Topics:
- Measuring people vs. measuring dollars
- Limitations of traditional performance reviews
- Market systems as a model for internal assessment
- Decentralized feedback and peer evaluation
- AI's role in performance measurement
- Overcoming bias in talent evaluation
- The concept of value based on results
- Leadership metrics and their flaws
- Future of work and collective intelligence
Chapters
00:00 Introduction and Jacob's background
02:04 Early lessons from parents on business
03:57 From Wall Street to real estate: the shift in perspective
05:50 The limitations of traditional performance metrics
07:58 Market systems as a blueprint for internal evaluation
09:58 Challenging conventional wisdom on authority and judgment
11:04 Value cannot be assessed outside of results
13:55 Quantifying individual contribution and impact
16:00 Meritocracy and fairness in performance measurement
18:10 Bias, politics, and decentralized assessment systems
20:11 Using data to inform leadership and development
22:52 The role of AI and technology in future performance measurement
25:11 AI's impact on work and job displacement
28:06 Looking ahead: the future of talent and leadership
29:46 Lightning round: leadership metrics and advice
32:03 Jacob's personal definition of success
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
#thePOZcast is proud to welcome Dalia as our newest partner. Dalia helps employers convert more career-site traffic into qualified applicants by giving job seekers a universal candidate profile that eliminates repetitive applications and streamlines the application process. Learn more (link below)
https://www.dalia.co/audit?utm_source=pos
About:
I'm joined by two leaders who have built careers around one simple idea: great businesses are built by great people.
First is Josh Robinson, a transformational executive with more than 20 years of experience leading finance, technology, and business strategy across organizations ranging from $50 million to $7 billion in revenue. Josh is known for building high-performing teams, creating cultures that attract top talent, and helping companies think big, start small, and scale fast.
Joining him is Mike Nathan, a Navy veteran, entrepreneur, investor, and startup builder who's helped launch, advise, and invest in more than a dozen companies across industries. From Search & Rescue Swimmer to founder, board member, and operator, Mike believes that business is one of the most powerful vehicles for creating meaningful impact for people and communities.
Together, Josh and Mike bring an incredible combination of operational excellence, entrepreneurial grit, and people-first leadership. I'm excited to dive into their journeys, what they've learned building companies and cultures, and where they see the future of work and leadership heading next.
Key Takeaways:
Chapters
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
This episode is brought to you by our friends at Dalia. Who's ready for a cold hard fact? Indeed's pricing model -- and all programmatic job advertising -- is based on driving volume. Not outcomes. Job boards get paid on clicks and applies, not hires. Their incentive is to send you more volume. That's what happens with volume-based pricing models. And all that volume creates exactly what you'd expect: mass inefficiency, mountains of unqualified applications, and wasted spend.
Meanwhile, TA teams know their career site is already their best source of quality applicants who get hired. TA teams invest in their career sites and employer brand, but the outdated technology makes it too hard for people to connect and apply.
To learn more, please visit: https://www.dalia.co/audit?utm_source=pos
Key Topics:
- AI as a leadership challenge, not just a technology
- The importance of mindset shift for AI adoption
- Reimagining workflows and organizational structures
- The role of human-AI collaboration in future work
- Strategies for leaders to become AI-forward
- The danger of a finite mindset in AI implementation
- The concept of shifting from org charts to work charts
- The importance of outcome-driven AI strategies
- The role of leadership in fostering innovation with AI
- Practical steps for organizations to start their AI journey
Chapters:
00:00 Introduction to Disruption and Leadership
02:18 Career Reflections and Lessons Learned
05:03 The Genesis of the Book on AI Leadership
08:18 AI as a Leadership Challenge
12:44 The Finite vs. Infinite Mindset in Organizations
15:40 Identifying Warning Signs of a Finite Mindset
17:52 The Balance of Speed and Strategy in AI Implementation
20:18 Rewriting the Playbook for AI
23:17 The Evolving Role of Human Capital in an AI World
25:43 AI for Humanity: IKEA's Success Story
26:20 Human-Machine Collaboration: The Future of Work
28:02 Evolving Leadership in the Age of AI
30:41 Practical Steps for AI-Forward Organizations
32:18 Understanding AI's Impact on Jobs and Tasks
34:51 Future-Proofing Organizations: Lessons from the Past
39:02 The Uncomfortable Questions for CEOs
43:03 Optimism in AI: Augmentation and New Possibilities
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
1:40 - Near-death experience
6:58 - The turning point
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
1:20 - Favorite Spot/Restaurant
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
This special episode is brought to you by our dear friends at Blood Cancer United. An organization very near and dear to me.
I’m here to remind you to give to causes that make a difference. You want to help, but you don’t know where to start? Blood Cancer United is at the top of my list. They are the global leader in helping patients and families with blood cancer, and your dollars fund research, patient support, and advocacy. Please give today here:
Thank you for supporting this important mission.
Learn more and donate here: https://pages.lls.org/voy/nyc/nyclls26/aposner
Chapters
00:00 The Origins of Jackie Summers
02:53 Education and Rebellion
05:55 Growing Up in Brooklyn
08:59 Embracing Contradiction
11:58 Transitioning to Entrepreneurship
15:01 Creating Sorel Liqueur
22:01 Creative Ways to Enjoy Sorel
23:53 Challenges in the Beverage Industry
25:45 Navigating Racial Dynamics in Business
32:50 Understanding Intersectional Justice
40:17 Embracing Multidimensionality
46:16 Defining True Success
Key Topics
- Jackie Summers' background and upbringing in Brooklyn
- The challenges of breaking into the spirits industry as a Black entrepreneur
- The innovation behind shelf-stable sorrel and its cultural significance
- Navigating systemic barriers and systemic disenfranchisement
- The concept of metabolizing contradiction and embracing complexity
- The importance of intersectional justice and social impact in business
- Lessons learned from failures and resilience in entrepreneurship
- The role of cultural heritage in product development and storytelling
- Strategies for navigating industry gatekeepers and systemic biases
- The importance of internal and external wealth for success
Takeaways
- Embrace all parts of your multidimensional self to unlock opportunities.
- Metabolizing contradiction requires effort, energy, and transformation.
- Systemic barriers can be overcome with persistence, innovation, and purpose.
- Cultural heritage is a powerful foundation for creating impactful products.
- Success is achieved when internal and external wealth are balanced.
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
This special episode is brought to you by our dear friends at Blood Cancer United. An organization very near and dear to me.
I’m here to remind you to give to causes that make a difference. You want to help, but you don’t know where to start? Blood Cancer United is at the top of my list. They are the global leader in helping patients and families with blood cancer, and your dollars fund research, patient support, and advocacy. Please give today here:
Thank you for supporting this important mission.
Learn more and donate here: https://pages.lls.org/voy/nyc/nyclls26/aposner
Chapters:
1:54 - Lindsey's background
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
Summary
Chapters
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
This special episode is brought to you by our dear friends at Blood Cancer United. An organization very near and dear to me.
I’m here to remind you to give to causes that make a difference. You want to help, but you don’t know where to start? Blood Cancer United is at the top of my list. They are the global leader in helping patients and families with blood cancer, and your dollars fund research, patient support, and advocacy. Please give today here:
Thank you for supporting this important mission.
Learn more and donate here: https://pages.lls.org/voy/nyc/nyclls26/aposner
Key Takeaways:
Topics Covered:
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