The Presence Lab | Executive Communication Under Pressure

Jack Ma, the billionaire founder of Alibaba endorses the 996 work system; 12 hours of work from 9:00 to 9:00 six days a week and argues that people who work that much have found their true passion and are the only people he considers to be his ‘brothers’ in business. That’s the discussion in this podcast.

The definitive research is in and it proves that companies whose employees are the happiest, generate far more revenues and profits than those of companies whose employees are less happy. In this edition you’ll learn 17 ways to make your employees happier and more engaged. 

The Median US household has saved less than $5,000 for retirement (that means half of all households have saved more and the other half have saved less). That paints a picture of a desperate future for tens of millions of people. Here’s how we can start solving the problem.    

While researching his book, Hit The Ground Running, Jason observed that truly exceptional leaders simply do a better and more effective job than their less successful peers at communicating where the department, business unit or company is headed. They’ve mastered the skills of being destination agents. 

Asking for a raise is hard – it’s difficult to talk about how much money you’re worth. In this episode Jason and Dale reveal 10 things you can do to prepare yourself and present your case for getting a raise.

Last week, I was traveling for a speech and, because of the location, had to stay in a hotel that charges $800 a night.

The service was lousy and over two nights and three days, I was on the receiving end of a record setting 36 “I’m sorry’s” and “I apologize.” Each was well-practiced and patently disingenuous.

I started doing some research and discovered that most people feel the same way; they simply don’t believe most customer service apologies.

I also discovered some fascinating research published in the Harvard Business Review about what it takes to make an apology work.

Average companies have hundreds of objectives and initiatives. Highly successful companies have 95% fewer objectives. Here’s how to reduce the number of objectives you have and watch productivity will soar.

I shared a flight with a cranky guy with a bad attitude last week. 

It got me thinking about how grateful I am to be an optimist and I took out a pad of paper and started making a list.

If you like the idea of being optimistic, you’ll enjoy the list and learn something.

When researching his book, Hit The Ground Running, Jason spent time with and wrote about Howard Lance, the CEO of Harris Corporation and currently the Chairman and CEO of three billion dollar, Maxar Technologies, a leading space technology and solutions company. During one of their interviews, Lance told Jason about an exercise he’d done as a young, rising executive that had a profound impact on his career; he and the other attendees were instructed to spend an evening writing their own obituary. Learn how writing your obituary can be the first step toward building a plan that allows you to live the life you want to live.    

Imagine having everyone who works with or for you aiming their arrows at the same target.

That can only happen with effective communication and that relies on being able to cascade information throughout the company.

Here are the 7 Steps that will insure the messaging you want everyone to have is cascaded properly.