The Presence Lab | Executive Communication Under Pressure

We’re all in a hurry. We feel like we’re responding to one problem after another and if we fail to act fast every delay is potentially deadly. It’s almost as if we’re trying to put out the latest fire with no time to get the whole story. This edition teaches why you should make sense first and judgments second.

In Podcast 93, listeners learned the question that Jason asked thousands of times each as part of his research, “What’s Keeping You Awake at Night These Days?” That question has been the basis of each of Jason’s eight bestselling books and so we asked you, the people who listen to the podcast to share what’s keeping you awake at night these days about your business? You submitted hundreds of ideas. Here’s what you told Jason.

The two biggest markets in the world are ‘consumer technology’ and ‘escape from consumer technology’. What’s your role going to be in the new world and are you developing the skills that will allow you to achieve your full potential in whichever you choose? That’s’ the subject being discussed in this podcast.

All of Jason’s bestselling books on leadership, speed, change, innovation and reinvention have occurred as a result of asking CEO’s, leading entrepreneurs and business people one question, Here’s your chance to be learn that question and be involved in selecting the title and subject for Jason’s next book.

Jason was in Sri Lanka doing a speech and leadership training for MAS Holdings, a truly exceptional company that does business worldwide. While listening to one of the company leader’s talk about culture he was stunned when he heard the leader say, “What we have here is a culture of defiance!” Later, Jason realized that every great company has a culture of defiance. Defiant cultures and what they mean to you are explained and explored in this podcast.

At the end of a newsletter that Jason received there were six tiny stories; each being one or two sentences long. He read them, thought about them all day long and went through the day with a smile on his face. Maybe you will too.

If you spent too much time listening to the pundits and all the self-serving, wannabe, not so bright folks who call themselves journalists, you’d be running for cover. Are things as bad in the US as people say? I don’t think so and this week’s podcast features some facts and thoughts that you should know and act on.

What in the world happened to Yahoo? Once valued at 120 billion, Yahoo finally got sold for less than 5 billion to Verizon. Every CEO the company hired only made matters worse and most of them should have gone to jail for management malpractice. How did this once incredibly valued company become the joke of Silicon Valley and what lessons are there to learn?

When do you think people stop asking the questions ‘why’ and ‘what if’? The answer is a shocker and it will definitely cause a change in your behavior. This is one of the neatest pieces of research Jason has come across in a long time. You’ll love it.

During his book research one of the CEOs of a company he was studying told Jason a story about customer service that he’s never forgotten and frequently shares with others. Here it is for you to borrow and tell.