The Present Professional

In this returning conversation, John Marshall sits down with Humessence coach, leadership development expert, and author Brett Larson to unpack what it truly means to lead people rather than manage them. Brett traces his journey from industrial engineer to plant leader at WL Gore, one of Fortune's most consistently recognized employers, where he learned that leadership is not defined by title but by followership. He shares how emotional intelligence became the cornerstone of the leadership development program he built, how values only mean something when they are woven into the systems and behaviors of an organization, and how a culture of direct, compassionate feedback can drive both human connection and measurable business performance. From a 97% team satisfaction score to real improvements in yield and efficiency, Brett makes a compelling case that the human side of leadership and the results side are not in conflict — they are the same thing.

Resources:
Discovering Leaders Within by Brett Larson
Humessence Website

Connect with Brett Larson: Website

Takeaways

• Leadership is not granted by title — it is earned through followership, service, and trust.
• The first mistake many new leaders make is solving problems instead of leading people.
• Values only hold meaning when they are systematized into performance, feedback, and day-to-day behavior.
• Emotional intelligence is teachable, and it is the single most important differentiator between good and great leadership.
• Selling a new idea internally requires the same emotional intelligence you are trying to teach — listen, welcome challenge, and answer the why.
• Empowerment does not mean walking away — it means consistent check-ins, balanced feedback, and genuine investment in your people's growth.
• Direct and compassionate feedback is one of the most powerful acts of respect one person can show another.
• When team members give feedback upward, it is a sign that the culture is working — not a sign of disruption.
• A psychologically safe culture is not soft — it directly correlates with higher yields, lower costs, and stronger engagement.
• Helping people find the truth for themselves is always more powerful than telling them what to fix.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

In this episode, John Marshall sits down with Scott Crabtree, Chief Happiness Officer at Happy Brain Science, to explore how brain and behavioral science can be applied to build happier, more resilient teams and organizations. Scott shares the research-backed foundation behind the science of happiness and offers practical strategies leaders can implement immediately — from assuming positive intent and practicing gratitude, to building psychological safety and fostering meaningful relationships. The conversation highlights how culture shapes everything, and why investing in people's well-being is one of the most powerful leadership moves you can make.

Connect with Scott Crabtree: Website | LinkedIn

Takeaways

• Happiness at work is backed by real science and measurable data.
• Personal practices like gratitude and mindfulness can significantly boost well-being.
• Investing in the quality of relationships is one of the highest-return actions a leader can take.
• Assuming positive intent creates a foundation of trust within teams.
• Psychological safety allows people to take risks, speak up, and grow.
• Building shared team norms around positivity leads to stronger collaboration.
• Culture is not an afterthought — it shapes every aspect of organizational performance.
• Resilience is built through relationships, not just individual mindset.
• Leaders set the tone for the emotional environment of their teams.
• Small, consistent happiness practices compound over time into lasting culture change.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

In this timely and practical conversation, John Marshall sits down with Rachel Krug, Humessence coach and seasoned growth operator, to pull back the curtain on what really happens inside companies during mergers and acquisitions. Drawing from four distinct M&A experiences — as an acquiree, an acquirer, and everything in between — Rachel shares candid lessons on why the real work begins after the deal closes, not before. From decoding cultural differences and running listening tours, to coaching executives on purposeful communication and supporting HR leaders who are holding everyone else together while navigating their own uncertainty, this episode is an essential listen for anyone leading people through organizational change. Rachel makes a compelling case that M&A does not have to be purely a business transaction — it can and should be a deeply human centered experience.

Connect with Rachel Krug: Website

Takeaways

• Post-acquisition uncertainty is normal and HR leaders play a critical role in helping teams understand that.
• The work of integration begins on day zero — and the acquiring company rarely has everything figured out ahead of time.
• Purposeful communication is more effective and more honest than blanket promises of transparency.
• Telling the team about an acquisition too late can create shock and erode trust at the worst possible moment.
• Studying the culture of both companies before the deal closes gives HR a significant advantage in managing the transition.
• A listening tour with a cross section of the acquired company is one of the most powerful tools available to an HR leader post-deal.
• Top performers need to be actively nurtured and incentivized to stay — the attitude that they are lucky to be retained is a retention risk.
• Leaders should be coached to be intentional not just in what they say but in tone, body language, and how they frame the new company's future.
• HR leaders need their own space to process the transition, and group coaching or individual coaching during this period can be transformative.
• M&A can evolve from a business transaction into a human centered experience — and the HR leader is the one who can drive that shift.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

In this heartfelt and insightful conversation, John Marshall sits down with Humessence coach, mentor, and dear friend Don Fries to explore the deeper dimensions of coaching and leadership development. Drawing from a 38-year career in the oil and gas industry and his journey into executive and retirement coaching, Don shares how leaders can build self-awareness, embrace vulnerability, and stop getting in their own way. The conversation dives into the power of shifting from "I need to" to "I want to," the importance of values-based coaching, and a practical framework — the Control, Influence, and Accept model — that helps leaders reclaim their time, priorities, and presence. A rich and authentic episode for anyone looking to lead more intentionally and live more fully.

Connect with Don Fries: Website

Takeaways

• Self-awareness is the starting point for meaningful leadership growth.
• Shifting from "I need to change" to "I want to change" transforms motivation and accountability.
• Values-based coaching helps clients align their actions with what matters most to them.
• Leaders who share their development goals create psychological safety for their entire team.
• Vulnerability is not weakness — it is one of the most powerful leadership tools available.
• The Control, Influence, Accept model is a practical framework for managing overwhelm and reclaiming priorities.
• Saying yes to everything means silently saying no to yourself, your team, or your strategy.
• You cannot change people against their will — you can only influence their will to change by doing work on yourself.
• Consistency in small habits is far more powerful than intensity or duration.
• Being truly present is one of the greatest gifts a leader can offer their team.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

In this episode, John Marshall and Jevon Wooden discuss the critical importance of human intelligence in the age of artificial intelligence. They explore the risks and opportunities presented by AI, emphasizing the need for leaders to navigate this landscape thoughtfully. Jevon shares insights on how to augment human roles with AI, particularly for small business owners, and highlights the significance of emotional intelligence in fostering meaningful connections in a tech-driven world. The conversation concludes with actionable steps for enhancing emotional intelligence and leveraging AI effectively.

Takeaways

• Human intelligence is crucial in the age of AI.
• First mover advantage can lead to pitfalls if not carefully considered.
• AI should augment human roles, not replace them.
• Transparency in AI adoption is essential for team morale.
• Emotional intelligence is a key differentiator in the workplace.
• Connection is more important than ever in a tech-driven world.
• Self-awareness is the foundation of emotional intelligence.
• Leaders should involve their teams in AI integration discussions.
• AI tools can significantly enhance productivity for small businesses.
• Continuous learning and adaptation are necessary for success.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

In this engaging conversation, Julie Johnston, a Humessence coach, shares her journey and insights on empowering emerging leaders. She emphasizes the importance of public speaking, the power of voice, and the role of improv in coaching. Julie discusses her passion for directing children's theater and the significance of authentic communication in leadership. The conversation also highlights the Game Changers program, which prepares future leaders, and the importance of investing in employee growth to create a positive company culture. Julie concludes with an end-of-year challenge to spread positivity and gratitude.

Takeaways

• Julie Johnston helps emerging leaders build confidence and find their voice.
• The power of making people feel good is central to effective coaching.
• Public speaking is about how you make people feel, not just the words you say.
• Improv skills can enhance coaching and communication effectiveness.
• Vulnerability in leadership fosters respect and connection.
• The Game Changers program prepares future leaders for success.
• Investing in employee growth creates a positive company culture.
• Authentic communication is key to effective leadership.
• Overcoming fear in public speaking is essential for personal growth.
• Spreading positivity can have a profound impact on others.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

In this episode of The Present Professional, John Marshall interviews Margaret Moore, a pioneer in health and leadership coaching. They discuss the importance of nourishing leadership, the nine aspects of effective leadership, and the significance of consciousness and compassion in leading others. Margaret shares insights from her book, 'The Science of Leadership,' emphasizing the need for leaders to engage their teams and create an environment of ownership and accountability. The conversation also touches on practical practices for conscious leadership and the challenges leaders face in a competitive environment.

Buy the Book: The Science of Leadership: Nine Ways to Expand Your Impact

Connect with Margaret Moore: LinkedIn

Takeaways

• Nourishing leadership involves taking care of oneself to better support others.
• Leadership is about creating conditions for growth and prosperity.
• The nine aspects of leadership are interconnected and essential for effective leadership.
• Consciousness is the foundation of effective leadership.
• Engagement in setting direction is crucial for team ownership.
• Compassion is vital, especially under pressure, and starts with self-compassion.
• Sharing leadership is essential for achieving collective goals.
• Leaders must be aware of their surroundings and the needs of their teams.
• Creating a culture of accountability requires strategic thinking and engagement.
• Practical practices for conscious leadership can enhance presence and effectiveness.

Visit The Present Professional webpage on humessence.com and learn more about how we support leadership development and culture enablement at growth-stage organizations.

Thank you for listening.

Coach John Marshall | Instagram | LinkedIn

The Present Professional returns with a renewed focus on conscious, human-centered leadership. Join host John Marshall as he explores how leaders can build resilient teams, foster emotional intelligence, and create high-performing cultures of conscious communicators—without burning out.

Welcome to a new season of The Present Professional with host John Marshall.

Over the past 70 episodes, this podcast has explored what it means to lead well, live intentionally, and stay present in the process. Now, as John steps forward as the sole host, the show continues that mission with a sharper focus on what matters most to human-centered leaders and their teams.

Each episode dives into the art of building resilient teams with emotional intelligence, fostering well-being without burnout, and aligning who you are with what you do.

Take a breath, slow down for a moment, and join the conversation about building success with presence.

In this episode of The Present Professional, we dive into the theme of personal responsibility in professional development. Host Tony reflects on his journey, tracing back to his high school years when he joined the Gents Program, an extracurricular initiative focused on developing young men. He discusses how this experience sparked his commitment to self-improvement and leadership. Together, we explore the importance of taking initiative in one's own development and the transformative power of actively seeking opportunities for growth. Tune in for insights on how to embrace personal responsibility and enhance your professional journey.

Synopsis
Taking responsibility for your own development is a proactive way to enhance both personal and professional growth. A key theme in the podcast episode centers on curiosity and the importance of saying yes to new opportunities.

Curiosity is a catalyst for growth. Tony recalls how his journey began in high school when he joined the Gents Program, spurred by curiosity about why others were involved. This sense of curiosity extended into college and his professional life, driving him to explore new opportunities for learning and growth. Curiosity helps individuals step out of their comfort zones and explore new ideas and experiences, which shape their development.

Saying yes to new opportunities is another essential part of personal development. In the podcast, both hosts discuss how they embraced this mindset. For instance, one host shared how saying yes to auditioning for a high school musical led to one of the best experiences of his life. This attitude of saying yes expanded his skill set and opened new avenues for self-expression. Similarly, Tony’s willingness to say yes to various roles and responsibilities throughout his career allowed him to continuously learn and grow.

John and Tony discuss how curiosity and saying yes often lead to transformative experiences. Both acknowledge that stepping into uncomfortable situations can lead to significant personal breakthroughs. For example, Tony shares how joining a step team and engaging in public speaking helped him overcome fears and develop resilience. These experiences equipped him with valuable skills for his personal and professional life.

Another important aspect discussed is the necessity of embracing discomfort. Tony shares that by actively seeking out environments where he felt uncomfortable, he was able to grow and develop. The episode emphasizes that personal growth often arises from moments of discomfort and challenge, and listeners are encouraged to embrace these moments as opportunities for profound insights and self-discovery.

In summary, taking responsibility for your own development involves curiosity, saying yes to new opportunities, and embracing discomfort. By nurturing these qualities, individuals can unlock transformative growth and enhance both their personal and professional lives. Although the journey may involve challenges, it is through these experiences that we discover our potential and continue our development.

Visit our WEBSITE  and work with us directly to bring the topics from this episode and more into your life and the lives of your people.

Other ways to connect:
The Present Professional | Instagram
Coach John Marshall | Instagram | LinkedIn | Facebook
Coach Tony Holmes | Instagram | LinkedIn

Thank you so much for listening and being a part of the community! Together, we're Producing Present Professionals

In this episode of The Present Professional, We delve into the crucial topic of giving and receiving feedback in both personal and professional settings. Explore the significance of mindfulness in feedback interactions, break down the components of effective feedback, and discuss strategies for delivering feedback that resonates with others. We emphasize the importance of feedback for personal and professional growth, regardless of one's position within an organization. We highlight the need for tools and techniques to make the feedback experience constructive and empowering for all parties involved.

Synopsis
Feedback plays a crucial role in communication within relationships, whether personal or professional. In a podcast episode, the hosts emphasized the importance of giving and receiving feedback mindfully. They discussed how feedback is essential for personal and professional development, as it helps individuals understand where they stand and provides insights on areas for improvement.

The hosts highlighted that feedback can come in various forms, such as evaluation, coaching, and appreciation. Evaluation involves letting someone know where they stand, while coaching focuses on specific areas for growth and improvement. Appreciation or acknowledgment involves recognizing and being specific about the positive aspects of someone's work or behavior.

Moreover, the episode delved into the concept of receiving feedback effectively. It discussed how individuals should approach feedback with an open mind, seeking to understand the observations and interpretations behind the feedback rather than focusing solely on the labels or judgments. By practicing empathy, communicating intentions clearly, and being specific in feedback delivery, both givers and receivers can enhance the feedback process.

The hosts also emphasized the importance of seeking feedback actively and creating a culture where feedback is valued and encouraged. They highlighted the role of vulnerability and authenticity in feedback exchanges, as well as the need for individuals to be self-aware and open to growth and change.

Overall, the episode underscored that feedback is not just about pointing out flaws or areas for improvement but also about fostering growth, building trust, and strengthening relationships. By embracing feedback as a tool for learning and development, individuals can enhance their communication skills, deepen their connections, and strive for continuous improvement in both personal and professional relationships.

Visit our WEBSITE  and work with us directly to bring the topics from this episode and more into your life and the lives of your people.

Other ways to connect:
The Present Professional | Instagram
Coach John Marshall | Instagram | LinkedIn | Facebook
Coach Tony Holmes | Instagram | LinkedIn

Thank you so much for listening and being a part of the community! Together, we're Producing Present Professionals.