It's 2018. We're the only industry still having this conversation. Jonathan Pototschnik is ready to put this issue to bed forever. Process credit cards and eliminate cash valleys in your business... yesterday. Your customers are using credit cards to pay for everything else in their life. Cody doesn't remember what cash looks like. Bear burned […]

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'Tis the season to know your numbers. Bear and I wanted to throwback to our second-ever episode of PRM. We interviewed Scott Howard to talk about "the only business stat that matters." Because this is the busiest selling season for lawn care companies, we know that it's great time to review pricing and profitability. By […]

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Chris Sims, our director of marketing, talks producing valuable content for clients and leads on social media. What is "Hyper-Local" Content? It's content that sells your status as a local small business. It's putting a face and a name and a place to your business. People love to support local businesses and keep their money […]

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Maximize profits after the sales rush ends by selling to the customers you already have. What Comes After Selling Season? Upselling season. Join us as we talk with our CEO and co-founder, Jonathan Pototschnik about the art of the upsell. Upsells are the best way to increase your profitability throughout the year. Here are the […]

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Rebekah Spencer from our Launch Department talks to us about our onboarding process and how you can take principles from that process and use it in your business to increase retention with new clients. Treat New Clients like People Remember marketing is a relationship. This person has just committed to you. Show that you match […]

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Chris Volpe, resident business optimizer, talked with us about how to clear the Brussels sprouts, green beans, or "whatever vegetable you hate off of your plate. You know it's true: the tasks you hate wind up on the backburner. Those backburner tasks frequently find their way through cracks, despite our best intentions. At The Profit Roadmap, […]

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John Caldwell, our CTO, is back this week to talk about moving from being a ground-level, hands-on "doer" to a high-level, vision-casting "leader." This is the transition that every service industry company owner HAS to make. You have to get off the truck and out of customers' properties. You want to work "on" your business, […]

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Dropping huge clients to align with his business' purpose is the kind of thing Ted Glaser does, even when it hurts. Why You Should Drop the "Wrong" Clients It doesn't matter how much money you make if you're miserable. And it doesn't matter how much revenue you're pulling in if there's no profit. Ted exercises […]

The post TED (Glaser) Talk: How He Built Summit Lawns appeared first on Service Autopilot.

Jacob Godar named Scooter's Lawn Care after a nickname he received from a mentor while working at an auto body shop. He was young and ready to work his tail off to build something for himself. He considered opening his own body shop but the high overhead, startup costs and prospect of constantly smelling like […]

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Jason Cupp talks with Cody and Bear about the impact on your business of understanding your unchanging instincts as explained by the Kolbe Index, the only quiz/questionnaire whose results NEVER change. Instincts Never Change: Kolbe Action Modes Unlike a personality profile or IQ test, Kolbe index results don't change. The four numbers that represent your […]

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