How have banks' responses to the pandemic affected the loyalty of their commercial customers? Chris McDonnell shares some eye-opening findings from Greenwich Associates' research.

The Aite Group's Christine Barry on what commercial banks should look for when adding cash management technology and how lenders can better cross-sell cash management and treasury services.

What do the results from Bank Director's annual technology survey tell us about how banks are viewing technology and their ability/willingness to invest in it during a pandemic?

Former BankOnPurpose keynote speaker Bob Moesta talks about the principals of demand-side sales, and how they can be applied by commercial bankers.

The banking industry is much stronger now than it was the last time the U.S. economy had a significant downturn. So why isn't that being reflected in the stock prices of publicly traded banks?

In this episode we look at how banks should handle tricky budget questions during COVID-19. Forecasting future revenues and expenses is tough even in the best of times for banks, but the current pandemic has added an extra layer of difficulty.

Amidst all the challenges facing commercial banks during the pandemic, there also looms a problem on the approaching horizon - can they meet regulators' deadline to switch from LIBOR to SOFR? A look at the issues involved and whether the deadline is realistic.

The hotel industry has been one of the hardest hit sectors of the economy during the pandemic. What does that mean for the banks that have lent money to hotels? And what methods are banks using to give hotels time to regain their financial footing?

A banking CEO recently made some scathing public comments about CECL. Is his view widespread? And what's at the root of dissatisfaction with the accounting standard?

PrecisionLender's Gita Tholleson, author of the recent report "Risk Levels and Bank Behaviors During COVID-19" joints the podcast to discuss her findings.