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What happens when artificial intelligence meets human connection? Magic, according to Andrew (Drew) Magliozzi, CEO and co-founder of Mainstay.

In this eye-opening conversation from the ASU GSV Summit, Drew reveals the surprising secret behind effective AI in education: human involvement. After a decade of deploying conversational AI to support college students, Mainstay discovered that having just 2% of messages sent by actual humans triples the effectiveness of their system. Students feel comfortable being vulnerable with AI because it doesn't judge them, but they need that human connection to feel accountable.

The results speak volumes. When Georgia State University partnered with Mainstay to combat "summer melt" (students who commit but never show up), they saw a 27% reduction in melt and a 4% boost in enrollment. When they expanded to supporting students through graduation, they helped approximately 1,200 students avoid dropping out.

Drew takes us behind the curtain of AI implementation, sharing the moment when GPT-4's release prompted him to tell his team to "stop everything" and pivot their entire approach despite having patents on their previous methods. This adaptability highlights a crucial lesson for educational institutions navigating today's AI landscape: focus not just on what AI can do, but what it should do to amplify desired outcomes and close achievement gaps.

The conversation explores AI's potential to transform education fundamentally – from providing personalized, on-demand learning experiences to shifting assessment from summative to truly formative. Drew envisions AI not as a replacement for educators but as an "Iron Man suit" that enhances their capabilities.

Whether you're an education leader wondering how to approach AI implementation, a faculty member concerned about its classroom impact, or simply curious about how technology can make education more personal rather than less, this conversation offers valuable insights about the human-AI partnership that's quietly revolutionizing student success.

Curious about how AI and human support can work together to transform your institution's student experience? Listen now and discover why the future of education technology isn't about replacing people – it's about empowering them.

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Ellie Bertani, CEO of GitLab Foundation, revolutionizes philanthropy with a data-driven approach that puts measurable economic impact at the center of every grant decision. This eye-opening conversation reveals how GitLab Foundation aims to generate at least $100 in increased earnings for every dollar they invest – a "North Star 100X goal" that guides their work across the United States, Colombia, and Kenya.

What happens when you apply financial modeling to philanthropy? Bertani explains how her foundation builds ROI projections for every potential grant, allowing them to identify high-impact opportunities that might otherwise go unfunded. This approach enables GitLab Foundation to take calculated risks on innovative, sometimes "crazy" ideas that more conservative funders might avoid – precisely the role philanthropy should play in our ecosystem.

The conversation explores GitLab's unique partnerships, including their collaboration with OpenAI and the Balmer Group on an AI for Economic Opportunity Fund. These partnerships amplify their impact while ensuring emerging technologies benefit those who need them most. As Bertani notes, historically, technological advances haven't immediately helped lower-income communities – a pattern she's determined to break.

Against the backdrop of political uncertainty and growing scrutiny of philanthropy, Bertani shares why GitLab's focus on measurable outcomes and economic mobility for Americans remains vital. Her journey from early-career nonprofit work to the Gates Foundation to leading frontline workforce initiatives at Walmart and Wells Fargo uniquely positions her to bridge sectors and maximize impact.

For foundation leaders, nonprofit professionals, and anyone interested in evidence-based approaches to creating opportunity, this conversation offers practical insights on measuring what matters. How can philanthropic dollars drive real economic change? What does true partnership between funders, grantees, and industry look like? Listen now to discover how data-driven giving can transform lives.

https://www.gitlabfoundation.org/

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When higher education comes under attack, who stands up to defend its core mission? In this compelling conversation, Chancellor John King of the State University of New York brings his unique perspective as a former high school teacher, Secretary of Education under President Obama, and leader of a major education advocacy organization to address the most pressing challenges facing American universities today. Chancellor King doesn't mince words as he articulates how SUNY maintains its commitment to diversity, equity, and inclusion despite political headwinds: "For us, diversity, equity, inclusion is in our DNA." He shares concrete examples of how SUNY serves 370,000 degree-seeking students while ensuring campuses remain places of belonging for everyone, regardless of background. The conversation takes a sobering turn when discussing research funding cuts threatened by the current administration. "It's a disaster for the country," King explains, detailing how the proposed $79 million reduction in NIH funding alone would devastate critical research on cancer treatments, Alzheimer's, and 9/11 first responder care. "Our international competitors are laughing at us," he notes, calling this a "willful dismantling of our competitive advantage. "Drawing on his experience as Education Secretary, King provides a masterful breakdown of the Department of Education's four essential functions – from supporting vulnerable students to protecting civil rights – and why dismantling it would harm America's future. He outlines potential areas for bipartisan progress, including thoughtfully designed short-term credential programs and renewed investment in research that could usher in "a golden age" of scientific advancement. For anyone concerned about the future of American higher education, this conversation reveals both the gravity of current threats and a path forward rooted in demonstrating value and serving communities. As Chancellor King advises emerging leaders, we must be "obsessed with demonstrating value" – both economic and civic – while building strong peer networks to navigate these challenging times.

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The drumbeat against higher education continues to grow louder. In this revealing conversation with Janet Napolitano—former Arizona Governor, Secretary of Homeland Security under President Obama, and President of the University of California—we explore the existential threats facing America's great research universities.

Janet pulls no punches when discussing the political headwinds threatening higher education. With potential cuts that could strip "billions of dollars" from research universities like UC, we're witnessing what she describes as "eating our seed corn"—jeopardizing the very innovation pipeline that has powered America's global leadership. Graduate students, who become tomorrow's researchers and innovators, are already feeling the impact as professors hesitate to hire them amid funding uncertainty.

Equally concerning is the assault on First Amendment rights on campus. While Janet clearly disagrees with many of the protest positions on issues like Gaza, she warns that universities have historically been strongholds of free speech—and current efforts to punish institutions and students for protected expression marks a dangerous shift in American values.

Perhaps most illuminating is Janet's description of public universities as "the secret sauce for how the United States has become the top performing economy in the world." This isn't just rhetoric—it's backed by decades of evidence showing how accessible higher education creates social mobility and economic prosperity. Yet this story isn't reaching enough Americans, as costs rise and communication failures allow stereotypes to flourish.

For those feeling overwhelmed by today's political polarization, Janet offers practical wisdom: limit social media consumption, contact your representatives, and organize around issues you care about. "Democracy takes work," she reminds us. "You can't just be a passive recipient of democracy." In these challenging times for higher education and democratic institutions alike, her experienced voice provides both warning and hope.

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Republican political consultant Mike Madrid joins host Eloy Ortiz-Oakley to examine the seismic shifts occurring in American democracy through the unique lens of Latino voter behavior. As co-founder of the Lincoln Project and author of "The Latino Century," Madrid brings data-driven insights that challenge conventional wisdom about minority voting patterns. The conversation delves deep into how Latino voters—now America's largest minority voting bloc—are transforming the political landscape. Madrid reveals compelling evidence that Latinos aren't becoming more conservative but more populist, rejecting both major parties at unprecedented rates. "The Republican Party is winning Latino votes despite their best efforts, not because of them," Madrid explains, detailing how economic concerns consistently outweigh identity politics for this diverse demographic. His analysis of multi-generational shifts within Latino communities offers a fascinating window into America's changing electorate. The discussion takes a particularly thought-provoking turn when examining higher education's precarious position in today's populist moment. Madrid argues that colleges and universities have become deeply vulnerable by institutionalizing ideological frameworks without demonstrating clear economic returns. "The cash-on-cash return on investment of higher education in the digital age isn't really bearing out," he notes, explaining how the college degree has become America's most significant political dividing line—more so than income or geography. Madrid's insights offer essential guidance for higher education leaders navigating these turbulent times. He challenges institutions to strip down to fundamentals and rebuild for a digital age where information flows horizontally rather than through traditional hierarchies. For anyone seeking to understand the forces reshaping American democracy and higher education's place within it, this episode provides illuminating perspectives that transcend conventional political categories.

https://www.amazon.com/Latino-Century-Americas-Transforming-Democracy/dp/1668015269

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The pursuit of higher education has always been seen as a pathway to success, but how effectively are colleges serving low and moderate-income students? In this episode, we engage with Michael Itzkowitz to unveil the California Mobility Index, a new tool that examines how various institutions rank in terms of creating genuine opportunities for their students. The Mobility Index serves not merely to illuminate which colleges offer the best return on investment but to challenge traditional perceptions of educational value.

As we navigate through this enlightening discussion, we discover how the index highlights institutions that are already making strides in advancing economic mobility. Most notably, it emphasizes the role of public and Hispanic-serving colleges in providing essential support to a wide array of learners and delivering impressive results when it comes to true value in education. 

Throughout our conversation, we also tackle pressing questions surrounding the allocation of taxpayer funds and the necessity for effective government oversight of educational institutions. Given the dynamic landscape of today’s workforce, understanding which colleges are best suited to extend opportunities is vital for both economic growth and social equity. 

Join us as we dive deeper into the statistics, share insights into the findings, and encourage listeners to think critically about their own educational journeys. We invite you to reflect on what it means for a college to create real value and how the California Mobility Index can facilitate better decision-making for students and families alike. Don't miss this opportunity to broaden your perspective on higher education and explore paths toward equitable access to quality education. Be sure to tune in, share your thoughts, and subscribe for more discussions like this!

https://collegefutures.org/california-mobility-index/

https://www.theheagroup.com/

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What if the challenges plaguing the edtech sector are actually opportunities in disguise? Join us as we welcome Phil Hill, the publisher of the On EdTech newsletter, who offers a wealth of insights into the complexities of the education technology landscape. Together, we tackle the financial struggles of major players like 2U and Anthology while uncovering the potential for stabilization and growth. Phil also sheds light on the groundbreaking role of generative AI in education, discussing the lessons gleaned from the LA Unified School District's AI tutor initiative.

The discussion takes a turn into the nuanced realm of education policy, where intense polarization has shaped the U.S. Department of Education's decision-making processes. From the influence of organizations like the Heritage Foundation to the efforts of the Bipartisan Policy Center, we explore strategies for finding common ground. Phil highlights the importance of Congress in shaping policy and shares thoughts on how bipartisan cooperation can focus on shared goals like school accountability and economic mobility, paving the way for progress in a divided climate.

As Linda McMahon prepares to step into her role at the Department of Education, we examine the strategic signals that could define her tenure. From potential appointments to regulatory shifts, we explore how changes could impact everything from online education to vocational training. Phil offers astute advice for higher education leaders, emphasizing the need for institutions to evolve structurally to meet the demands of modern learners and overcome financial hurdles. Tune in for a thought-provoking conversation that unpacks the trends and challenges shaping the future of education.

https://onedtech.philhillaa.com/

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Ever wondered how immersive, real-world learning can redefine higher education? Join us as we engage with Brandon Busteed, the innovative CEO of BrandEd, as he unravels the transformative power of work-based learning, especially during disruptive times like the Trump years ahead. Brandon shares his unique vision for BrandEd since his 2024 appointment, highlighting partnerships with prestigious brands such as The New York Times, Sotheby's, Manchester City and Vogue. These collaborations offer students extraordinary hands-on experiences that bridge education and career mobility, from pre-college programs to custom master's degrees. Get ready to unlock the potential of global collaborations in education. We'll explore how BrandEd teams up with industry giants to provide students with behind-the-scenes access and professional insights. By integrating experts as educators and leveraging real organizational spaces, students gain unmatched exposure to their fields of interest. We spotlight the pivotal role of early industry exposure in pre-college programs and the ever-growing impact of technology and AI. Our discussion also highlights BrandEd's commitment to diverse, inclusive education through significant scholarship initiatives, ensuring learners from all backgrounds are empowered. Looking ahead, we delve into BrandEd's role as a strategic partner for educational institutions worldwide. Discover how their institutional partnership team is crafting connections with schools and colleges to offer distinctive programs like the Vogue and Manchester City Sports Business School. Through Brandon's personal anecdotes, we emphasize the joy and engagement in learning. Wrapping up, we invite you to explore the dynamic educational landscapes BrandEd offers. Visit their website for more details, and stay connected with us for enriching conversations that redefine learning.

https://branded-edu.com/

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This episode delves into the transformative changes in higher education under the Biden Administration, featuring insights from Undersecretary of Education James Kvaal. Key topics include student loan forgiveness achievements, the simplification of FAFSA, and the future of education amidst emerging technologies and political challenges.

• Highlights the significant accomplishments in student loan forgiveness 
• Discusses the ongoing modernization of FAFSA 
• Provides advice for future administrations regarding educational equity 
• Explores the impact of AI and technology on higher education 
• Reflects on criticism faced in leadership positions 

Thank you for listening and engaging with our podcast!

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The future of higher education faces uncertainty as 2025 approaches, emphasizing the need for innovation, inclusivity, and economic mobility. The episode discusses the critical role of artificial intelligence, the challenges rejective institutions will face, and the ongoing fight for equity.

• Reflection on 2024 achievements and past guests 
• Challenges and opportunities for higher education in 2025 
• The role of AI in transforming learning experiences 
• Economic mobility and value as guiding principles 
• The defensive position of less inclusive institutions 
• The importance of inclusivity in educational spaces 
• Ongoing struggle for equity and its broader societal implications 
• Call for listener engagement and active participation in educational reform