When did customer service stop being about servicing the customer and more about dealing with people crying and wanting free things? Herman talks about his time in the hospitality industry and his firsthand experience with customer service.

Herman and Russell talk about tipping. Those who do, those who don't, stereotypes, standards and the hospitality lifestyle.

The DIY lifestyle for home, auto and electronic repairs and builds. How and why people get into the do-it-yourself mindset and how some get forced into it.

How to find the right side job for you, in order to gain more money and a discussion about all the different options, good and bad, that are out there.