Today I’m presenting a very special episode of The Real Estate Life podcast. This time I traveled to Columbus, Ohio, to have a conversation with Zipporah Hodge, the Regional Director for Sundance Property Management, and who is in charge of one of our properties there.
We had a very candid interview with her, where she gave us a glimpse into what it’s like to manage this type of property, the challenges she and her team face on a daily basis, and what really happens behind the scenes.
As a special guest in this podcast, we also have Israeli architect, investor, and partner of mine Doron RIce, pushing the conversation forward with a diversity of questions around the COVID crisis, owner involvement, and much more.
Please check it out in the link below, and don’t forget to send me your impressions, opinions, and questions.
Bullet points
(01:40) What happens behind the scenes in a multifamily complex
(02:21) Introducing Zipporah Hodge and Doron Rice
(03:55) The challenges of the Ohio property and what needed to be addressed
(05:26) What does a property manager handle by themself?
(08:15) How much owner involvement should there be?
(10:09) Dealing with an unstable property
(11:16) Some piece of advice: Do some self-management first
(11:48) How to hire the right maintenance and office teams
(14:45) Dealing with complaints
(16:48) Some advice for owners: How to choose a property and a management company
(21:13) Leveraging your relationship with your management company
(23:30) Repairing vs fixing