Brian Librach, former VP of Stores at Urban Outfitters, Pacific Sunwear and Old Navy, joins Natalie to discuss his new book: The Retail Leader's Roadmap. They explore:

• Why retail leaders get stuck and how to rewrite your career outcome.
• The evolution of bricks & mortar retail – what is the future of stores and how should we be measuring success?
• Which brands does Brian admire and what are they getting right?
• How can retailers ensure their staff are motivated and engaged?
• Cultural shifts: digital transformation journeys and the importance of taking your people with you.
• Upskilling and investing in digital competencies.
• Squiggly careers: why the path to success isn't always linear.
• Natalie and Brian debate the key traits of winning retailers.

Brian's bio:

Launching his career at the young age of 21, Brian quickly established himself as a District Manager, rising to become a Regional Director by 25, a Director of Stores by 35, and the VP of Stores for Urban Outfitters at 38, running operations in the US and Canada. Since then, he also served as VP of Stores and Operations at Pacific Sunwear, as well as most recently running stores internationally in Canada for Old Navy.

Links:

Brian's book on Amazon UK

Connect with Brian on LinkedIn

Retail Leader's Roadmap

Register for Natalie's live webinar with Rethink Retail and Diebold Nixdorf on May 28, 2024

Learn more about Natalie's services: NBK Retail