Read the full shownotes and transcript on our site: growyourcreditunion.com

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Credit unions often wait until CEOs announce retirement to figure out compensation packages, creating situations where merger deals become the path to executive payouts instead of succession planning. The industry that preaches long-term thinking for members sometimes forgets to apply that same logic to leadership transitions, and the consequences show up in merger statistics and talent gaps.

In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome back Nolan Waltman, EVP and Chief Operating Officer at First Service Credit Union, to explore:

• How rate cuts create refinancing opportunities and operational nightmares.
• Why compensation structures trap credit unions between rewarding past leaders and attracting future ones.
• Whether rising operating costs signal something more serious than inflation.

A huge thanks to our sponsor, SBS CyberSecurity

SBS CyberSecurity partners with hundreds of credit unions across the U.S. to deliver tailored cybersecurity solutions that go beyond compliance. We understand the unique challenges credit unions face — limited resources, evolving threats, and increasing regulatory pressure. Our team speaks your language and knows your examiners.