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June 25, 2016Ep. 24 Go beyond status quoOrganizations naturally decline, so for optimum results, actively experiment and continuously tweak. Here are some ways to do so.8 minPlay
June 25, 2016Ep. 23 Enable an eggshell structureIt's important to have structure people can rely on, the problem is that too much structure throttles people's ability to be positively creative.7 minPlay
June 25, 2016Ep. 22 Put a speedometer on everyone's dashboardFeedback loops provide information about results in near-real time, providing people with the opportunity to adjust their actions to achieve the desired outcome.9 minPlay
June 14, 2016Ep. 21 Do or do not...there is no exceptionDon't allow exceptions to become the rule. Either change the system or just don't do it.8 minPlay
June 14, 2016Ep. 20 Make the right things easyCreate systems that get the best result by default, and make the worst result hard to achieve7 minPlay
December 07, 2015Ep. 19 Work backward from the outcomeWhen you begin with the end in mind, you have a much better chance of hitting your target11 minPlay
December 03, 2015Ep. 18 Know what's in the black boxChris and Josh describe how much a leader needs to know about the workings of the organization to be effective10 minPlay
December 01, 2015Ep. 17 Use everyone's crayon in the pictureChris and Josh discuss a way of shaping the vision of the future that aligns the entire team10 minPlay
November 27, 2015Ep. 16 Be their outfitter and guideChris and Josh wrap the discussion of the 2nd ripple8 minPlay
November 25, 2015Ep. 15 Light their torchesChris describes how passion can really make a difference9 minPlay