What if you could add hundreds—even thousands—to every customer ticket without finding a single new customer? In this episode, we're breaking down exactly how successful detail shops are doing it.

Join Jason Otterness - Car Supplies Warehouse, Kirk Evans, and the Details of the Roundtable join us to discuss why today's successful detailing businesses are evolving into complete vehicle protection centers—not just detail shops.In this episode you'll learn:

• Why PPF is one of the fastest-growing profit centers in detailing
• Easy PPF add-on services you can start offering immediately
• How ceramic coatings, window tint, and PPF work together
• The biggest mistakes new PPF installers make
• Why training and networking can accelerate your business growth
• How to work ON your business instead of IN your business
• Proven ways to increase your average ticket and boost profitability

🚗 Join Us for the 3-Day Details of the Roundtable Training

Ready to take your business to the next level?

August 20–22, 2026

📍 Romeoville, Illinois (Chicago Area)Spend three days learning from some of the industry's best, including:

Jason Otterness

Kirk Evans

Rain Albertson

Rashid Baker

Mike Rhines

And other industry-leading trainers

This hands-on event covers:

✅ Paint Correction

✅ Ceramic Coatings

✅ Paint Protection Film (PPF)

✅ Window Tint Fundamentals

✅ Business Growth Strategies

✅ Marketing & Scaling Your Shop

✅ Networking with fellow detailers

Whether you're just starting out or looking to add premium services to your shop, this training is designed to help you grow your skills—and your profits.

👉 Register today: https://detailsoftheroundtable.com/2026-training

If you found this episode helpful, Like, Subscribe, and hit the notification bell so you never miss future conversations with the leaders shaping the automotive detailing industry.💬 Question: What premium service are you planning to add to your detailing business next?GuestsJason OtternessCar Supplies Warehousehttps://www.carsupplieswarehouse.com/Kirk EvansDetailers of The Round Tablehttps://detailersoftheroundtable.com/Hosts:Jody Sedrick and Rod PuzeyRoadFS/DetailBookie PodcastRoadFS CRM - https://roadfs.comDetailBookie CRM - https://detailbookie.io

What separates successful detailing businesses from everyone else?

It's not just skill—it's your brand.In this episode of the RoadFS Detail Bookie Podcast, we sit down with Tony Kiger, owner of Finer Details and Director of Training for Autobahn, Huper Optik, and Edge, to discuss what it really takes to build a memorable detailing business.Tony shares over 20 years of experience working on everything from daily drivers to exotic supercars, including Porsche, Cadillac, and collector vehicles.

We dive into:

✅ Building a brand customers never forget

✅ Why training matters more than buying expensive tools

✅ Paint correction mistakes detailers make every day

✅ PPF vs. Ceramic Coatings—when to recommend each

✅ Professionalism that attracts premium customers

✅ Why every detailing business needs a CRM

✅ Knowing your numbers and pricing with confidence

✅ Marketing strategies that bring better clients—not just more clientsWhether you're just starting your detailing business or looking to attract higher-paying customers, this episode is packed with practical advice you can implement immediately.

👍Please Like, Subscribe, and share it with another detailer.

Guest:

Tony Kiger – Finer Details

Hosted by:

Jody Sedrick & Rod Puzey

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RoadFS CRM - https://roadfs.com

DetailBookie CRM - https://detailbookie.io

#AutoDetailing #PaintCorrection #PPF #CeramicCoating #DetailingBusiness #RoadFS #TonyKiger #Branding #Entrepreneur #SmallBusiness

In this episode of the RoadFS / Detail Bookie Podcast, we dive into one of the biggest questions every business owner eventually faces:Why isn't my business growing the way I expected?We discuss:✅ Hiring and retaining quality employees✅ Why SOPs matter more than talent✅ Time management for business owners✅ When to hire office staff✅ Setting customer expectations✅ Marketing that actually attracts customers✅ Learning to say NO✅ Why every customer isn't a good customer✅ Building systems that allow you to scaleWhether you're a solo detailer, mobile operator, or running a multi-employee shop, this conversation is packed with real-world lessons from owners who've made the mistakes—and learned from them.We thought this would be the perfect opportunity for a Detailers Forum. We've invited Brian Gitzen, and Timothy MIlls III for an open discussion about this.👇 Tell us in the comments:What's the biggest challenge you're facing in your business right now?Subscribe for weekly conversations designed to help you build a more profitable detailing business.Chapters and Timelines:00:00 Introduction & Upcoming Events02:55 What's the Biggest Challenge in Your Business?05:00 Hiring & Retaining Great Employees07:50 Setting Standards & Customer Expectations10:00 Why Employees Don't Think Like Owners11:30 SOPs: Why Every Detail Shop Needs Them15:00 Managing People Without Burning Out18:45 Training Employees the Right Way23:20 Time Management for Business Owners27:30 When It's Time to Hire31:30 Hiring an Office Manager vs. Another Detailer37:00 Marketing That Actually Works40:30 Different Markets Require Different Strategies44:30 Working with Other Shops & Team Collaboration52:00 Biggest Business Lessons Learned53:30 Learning to Say No56:00 Firing Bad Customers57:45 Final Thoughts

Matthew Goode of Good Custom Garage (Brooks, KY) grew up polishing aluminum in his hot-rod-legend father's garage at just six years old — and never left the business. On this episode of The Detail Bookie Podcast, Matt opens up about the motorcycle wreck that nearly ended everything, starting a detailing business with zero loans and zero savings, the moment his wife Candace stepped in and became his business partner, and the viral Facebook mistake that accidentally made him hundreds of dollars.We dig into the real, unfiltered side of running a detail shop for 13+ years: the mistakes that built the foundation, why growing too fast kills more businesses than growing too slow, how to set client expectations so you never disappoint, and why "under promise, over deliver" is the only marketing plan he's ever needed — literally zero dollars spent on advertising.If you're a detailer, shop owner, or just love a good comeback story, this one's for you.🔧 Find Matt at Good Custom Garage:https://www.goodescustomgarage.com/Hosts:Jody Sedrick and Rod PuzeyRoadFS / DetailBookie PodcastDetailing CRMsRoadFS - https://roadfs.comDetailBookie - https://detailbookie.com⏱️ Chapters below👍 Like, share, and subscribe so you never miss an episode🎙️ New episodes weekly — join us as we dig deep with detailing business owners, players, and vendors## ⏱️ Chapter Timestamps0:00 Welcome to The Detail Bookie Podcast0:49 Meet Matt Goode of Good Custom Garage1:13 Growing up under a hot rod legend father2:03 ADHD, hyperfocus, and starting the trade at age 62:40 Paying his dues: polishing aluminum and hated jobs4:22 The UPS airplane detailing job5:02 The Facebook post: carburetor vs. EFI mistake7:13 Turning a viral mistake into monetized money8:10 The "Wall of Shame" — owning your mistakes9:29 Looking back on 13 years of mistakes10:03 The motorcycle wreck that changed everything12:01 Losing disability income, no government help13:09 "I guess it's time to start your own business"14:00 Building the business from literally nothing15:07 How Candace joined the business17:00 Working two jobs while Candace was in nursing school18:10 The crisis moment Candace stepped up for good19:28 A fan shoutout and community kudos20:12 Finding your lane in car culture21:25 The value of a mentor and a family legacy22:06 Low barrier to entry, high skill ceiling23:16 The "YouTube certified" detailer debate24:04 Three types of people who get into detailing25:16 Non-competes and high employee turnover27:10 The #1 reason detailers go out of business28:07 Start cheap, upgrade later30:39 How many cars they detail per month31:26 Zero dollars spent on advertising32:53 Classic cars vs. new cars: a different game34:15 Old-school technique: touch, feel, and smell36:43 Raising the next generation in the shop37:30 Working with your spouse: how they make it work40:07 Southern Detailers Conference awards41:20 Why you can't copy someone else's journey41:37 Do a market analysis before you start42:32 Advice for someone wanting to learn the trade44:33 Building a reputation without ever advertising45:22 Different mentors for different growth stages46:25 The hard early years nobody talks about47:16 Be a launching point, not an obstacle48:23 "I can tell you which roads not to take"49:12 Perfectionism and raising perfectionist kids50:12 Setting expectations with every client51:24 Under promise, over deliver52:41 Consistency and training employees right53:55 Final advice: don't give up56:09 Never neglect your family57:07 Future plans: semi-retirement at 4858:58 Becoming an SB3 brand ambassador59:20 Final thoughts and wrap-up

What better way to celebrate our 600th episode than at Detail Fest 2026 inside the world-famous Petersen Automotive Museum!In this special milestone episode, we take you behind the scenes of one of the most exciting detailing events of the year.

You'll get an exclusive look at the legendary Bullitt stunt car that was lost for nearly 50 years, meet the restoration team that brought it back to life, explore incredible mobile detailing rigs, connect with industry leaders from SONAX, Lake Country Pads, AutoGeek, Flex, Wolfgang's and the Petersen Museum, and experience the passion that continues to drive the detailing community forward.

From rare collector cars and lowriders to detailing demonstrations, awards, and unforgettable stories from business owners building their dreams, this episode captures everything that makes the automotive detailing industry special.

To everyone who has watched, listened, shared, and supported us through 600 episodes—thank you.

This milestone belongs to all of you.Be sure to Like, Subscribe, and Share as we begin the journey toward the next 600 episodes!

Hosts:

Jody Sedrick and Rod Puzey

RoadFS CRM - https://roadfs.com

DetailBookie - https://detailbookie.com

Detail Fest 2026 Vendors

Sonax USA https://sonaxusa.com

Autogeek https://autogeek.com

Flex: https://www.flex-tools.com/en

Dr. Colorchip - https://drcolorchip.com/

Petersen Auto Museum - https://petersen.org/Woflgang Autocare - https://www.wolfgangcarcare.com/

#DetailFest2026 #PetersenMuseum #BullittMustang #AutoDetailing #RoadFS #DetailBookie #SONAX #LakeCountry #MobileDetailing #CarCulture

This is a combined episode of all of the lives from Autogeek's Detail Fest 2026

What does it take to become one of the most respected paint correction and sanding specialists in the automotive industry?

In this powerful episode of the RoadFS DetailBookie Podcast, we sit down with renowned automotive refinishing expert Jason Killmer to discuss far more than sanding and scratch repair.

Jason shares his remarkable journey from growing up with cerebral palsy to working on some of the most prestigious vehicles in the world—including Pebble Beach-winning builds, Ridler Award cars, and million-dollar restorations.

Along the way, we dive into:

✅ Advanced scratch repair and sanding techniques
✅ Common mistakes detailers make when correcting paint
✅ Lessons learned from burning through paint (and life)
✅ Working on high-end collector cars and concours builds
✅ Why communication is critical in business
✅ The importance of family, faith, and support systems
✅ Learning to say "no" and avoiding burnout
✅ Building a successful detailing business without losing yourself

Whether you're a detailer, shop owner, entrepreneur, or someone navigating life's challenges, Jason's story is packed with wisdom, humility, and practical lessons you can apply immediately.

🔔 Don't forget to Like, Subscribe, and hit the Notification Bell for more conversations with industry leaders.

#AutoDetailing #PaintCorrection #JasonKilmer #RoadFS #DetailBookie #Entrepreneurship #Leadership #SuccessMindset

The legendary Detail Fest is back for its 25th Anniversary, and this year it's happening at the world-famous Petersen Automotive Museum!

Join us as we sit down with David Sanchez, Preservation Collection Manager at the Petersen Museum, along with Will Crinigan from AutoGeek and Chris Metcalf and Cole McCrary from SONAX to discuss one of the most anticipated detailing events of the year.

In this episode, we cover:

✅ The history and evolution of Detail Fest
✅ How a small gathering of car enthusiasts became a national event
✅ Exclusive access to the Petersen Museum and the Vault
✅ Live demonstrations on the iconic Steve McQueen Bullitt Mustang
✅ Professional detailing education from industry experts
✅ SONAX, Flex, Lake Country, Dr. ColorChip, and other top brands
✅ Preserving some of the world's most valuable vehicles
✅ Why Detail Fest is a must-attend event for detailers and car enthusiasts

Whether you're a professional detailer, car collector, restoration specialist, or simply a passionate car enthusiast, this episode is packed with insights, stories, and behind-the-scenes access you won't want to miss.

Be sure to LIKE, SUBSCRIBE, and SHARE this episode with your fellow car enthusiasts!

Detail Fest https://detailfest.com

Sonax https://sonaxusa.com

Autogeek https://autogeek.com

Hosts:

Rod Puzey and Jody Sedrick

RoadFS / DetailBookie

RoadFS CRM - https://roadfs.com

DetailBookie CRM - https://detailbookie.com

#DetailFest #PetersenMuseum #BullittMustang #AutoGeek #SONAX #CarDetailing #CarCare #ClassicCars #SteveMcQueen #RoadFS

What does real success look like in the detailing industry?

In this episode of the Detail Bookie Podcast, we sit down with Christy Vest, owner of Liquid Art Detailing, to have a powerful and honest conversation about business, life, and what it truly means to win.

This isn’t just about detailing—it’s about mindset, discipline, and building a business that actually works for your life.

We dive into:
• Why most detailers burn out chasing the wrong goals
• How to balance business growth with family and personal life
• The truth about six-figure expectations in detailing
• Why growing too fast can actually destroy your business
• How to build a profitable business without sacrificing your lifestyle
• The difference between comparing vs being inspired

Christy shares her journey as a business owner, mother, and entrepreneur—and challenges the idea that success has to look like everyone else’s version.

If you’re a detailer, business owner, or entrepreneur trying to figure out how to grow without losing yourself in the process… this episode is for you.

👉 Like, subscribe, and share this with someone who needs a reset on what success really means.

Guest:

Christy Vest

Liquid Art Detailing

Host:Rod Puzey and Jody SedrickRoadFS/DetailBookie Podcast

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Auto Detailing CRMRoadFS.comDetailbookie.com

What separates a struggling detailer from a thriving business owner?In this episode of the Detail Bookie Podcast, we sit down with Tony Pando to break down the mindset, strategy, and real opportunities most detailers overlook.This conversation goes beyond detailing—it’s about thinking like a business owner.We dive into:• How paint chip repair can become a high-profit add-on• Why most detailers are leaving money on the table• The difference between being an artisan vs. an entrepreneur• How to approach dealerships and create consistent income• The truth about pricing, upsells, and volume vs. luxury work• Why fear holds most people back—and how to overcome itIf you’re serious about growing your detailing business, increasing revenue, and building something sustainable… this episode will challenge how you think.This isn’t just about cleaning cars.This is about building a business that works.Guest:Tomy PandoDr. Color Chiphttps://drcolorchip.com/Host:Rod Puzey and Jody SedrickRoadFS/DetailBookie Podcast👉 Like, subscribe, and share with someone who needs to hear this.Auto Detailing CRMRoadFS.comDetailbookie.com