In this episode, I had the pleasure of sitting down with someone who brings an incredibly refreshing energy to the workplace conversation: Linda Cohen, aka the Kindness Catalyst. Linda’s not only a professional speaker and consultant, but she’s also the author of The Economy of Kindness, a book that I’ve personally loved.

We dive into Linda’s powerful story, how a personal loss sparked her journey to perform 1,000 mitzvahs (yep, good deeds!) and how that led to her mission to prove that kindness in business isn’t just a “feel-good” idea, it’s a competitive advantage.

We talk about:

• Why kindness isn’t soft—it’s strategic

• Real-world stories of how compassion turned around employee engagement

• What “kindness burnout” is and how to avoid it

• The difference between recognition and validation

• Simple ways leaders can weave kindness into everyday operations

If you're in senior living, healthcare, or honestly any people-focused business, this episode is a must-listen. You’ll walk away with actionable ways to foster a more connected, loyal, and productive team.