Empathy is often considered a soft skill, but we argue that is an essential skill in coaching. Empathy is crucial to developing and maintaining relationships and not just a "soft" strategy for "soft" coaches. We take you through what empathy is, how it relates to emotional intelligence, the benefits of empathy, and, finally, how to demonstrate empathy. Follow Dr. Larry and Coach Johnny on Twitter: @LarryLauer / @johnnyparkes1 Instagram: @johnny_parkes USTA PD Website: http://www.playerdevelopment.usta.com/podcasts/?