In this episode of The Safe Hire 360 Podcast, host Crystal Millán speaks with Jeff DiLavori, a veteran ER and trauma nurse, about the critical issue of workplace violence in healthcare. They discuss Jeff's extensive experience in emergency medicine, the various forms of violence healthcare workers face, the importance of training and de-escalation techniques, and the systemic issues that contribute to violence in healthcare settings. Jeff shares real-life incidents he has witnessed, the lack of adequate support for staff after violent events, and the impact of staffing shortages and burnout on healthcare workers. The conversation emphasizes the need for better training, support systems, and proactive measures to ensure the safety of healthcare professionals.
takeaways
Workplace violence in healthcare is a significant issue.Emergency departments are particularly vulnerable to violence.De-escalation techniques are crucial for healthcare professionals.Training for handling violent situations is often inadequate.Healthcare systems prioritize financial concerns over staff safety.Burnout among healthcare workers can lead to increased tensions.Support after violent incidents is often lacking.Staffing shortages contribute to a higher risk of violence.Redesigning healthcare environments can improve safety.Leadership must be more engaged in frontline issues.