In July of 2024, LBM sales columnist Bill Lee wrote an article for LBM Journal titled, "The LBM Salesperson's Role in Collections."
In this episode, Bill joins Thea to discuss his column. Some topics they touch on include why salespeople feel incompetent to collect, if salespeople should receive commissions on uncollected accounts, training for salespeople, and more.
Read Bill's column here: https://lbmjournal.com/the-lbm-salespersons-role-in-collections/