The Sam + Jo VA Show

Are you thinking about growing your team by bringing on client facing VAs?

Or maybe you’ve already got a team but it’s time to take a step back from client facing work in order to focus on growing your business?

Either way, there’s a major mindset shift you need to make when bringing on client facing team members AND a language shift too.

In this episode you’ll learn:

• Why this language shift needs to happen before you’ve made your first hire.
• How to avoid new leads getting attached to the idea of working with you instead of one of your team.
• Why your job title now matters.

Just starting out on your VA journey?

The 7 Step Start Up Formula to Setting Up Your Virtual Assistant Business is the mini-course that’s helped thousands of aspiring VAs launch and land their first client!

Are you an established VA looking to scale?

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xo

We often get asked how to best sell the virtual assistant ‘concept’ to an employer used to hiring part or full-time team members.

Whether it’s broaching the subject with your existing manager so they become your very first client, or applying for a new position you’ve seen advertised online, there is definitely language you can use which showcases a VA hire as a great option.

In this episode you’ll learn:

• The benefits of hiring a VA over a full-time (or part-time) employee.
• Why showcasing a VA hire as an annual investment rather than an hourly rate increases the appeal.
• How to really WOW your boss when selling the VA concept to them.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xo

Bringing on sub-contractors to grow and scale is an exciting time for virtual assistant business owners!

But the burning question is … how do you transition your current clients, who are used to working with YOU, across to new team member/s?

How do you best approach this conversation? How are your clients going to react? What if they say no and flat out refuse to work with anyone else other than you?

In this episode you’ll learn:

• The limiting belief holding you back from stepping away from client facing work.
• How to make it all about them (the client) and not about you (the VA biz owner).
• Why it’s all about trust building and baby steps.

Download your FREE Pre-Scaling Checklist here.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xo

One of the biggest service plan mistakes we see virtual assistants making is allowing clients to rollover unused hours.

Unlike service plans provided by mobile phone providers, virtual assistants need to stop allowing any unused hours rollover to the next month (or beyond!).

And before you freak out, having a no rollover policy is very common practice in the business world - especially for freelancers.

In this episode you’ll learn:

• The knock-on effects that can be detrimental to your business if you are allowing unused hours to rollover with multiple clients.
• Why this is not an unreasonable or immoral boundary to have with clients.
• How to move past the fears you have around introducing a no-rollover policy.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xo

We’re celebrating 100 episodes of The Sam + Jo VA Show!

In this special 100th episode Sam and Jo celebrate by looking back at the past two years of podcasting and play back some of their best bits from 100 consecutive weeks of episode releases.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

You’re spending so much time marketing your business, it's vital to be getting something in return for the energy you’re putting in … e.g. getting more clients!

But how do you know what marketing strategy is working for you, and what’s not?

How do you ensure your precious ‘on your business’ working hours are actually helping you reach your marketing goals?

It's time to pinpoint the activities that are creating the biggest impacts on your business, the things that need tweaking, and the strategies that are simply no longer worth your time.

In this episode you’ll learn:

• How to stop wasting time on marketing strategies that don’t work.
• The key question to ask all leads upfront.
• Why hope is not an effective marketing strategy.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xoxo

For those new to the VA space, often this is the first question they have when the time comes to figure out which services they will be providing their future clients.

So, without further ado, we give you … the Top 10 In-Demand VA Services for 2022!!!

In this episode you’ll learn:

• The top 10 In-demand VA services in 2022, and WHY they’re on the list.
• What to do if the services you provide aren’t on the list.
• Why Sam reacts so strongly when we’re asked what services are in demand right now.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xoxo

When virtual assistants are on the hunt for ‘premium’ clients, it means they want to attract the ones willing to pay premium prices for premium services.

A premium client is one who won’t tell you you’re “too expensive”. They aren’t strapped for cash, but they are very much time-poor.

But premium clients have high expectations and are likely to put the quality of the service you’re providing above anything else.

They firmly believe in the 'you get what you pay for’ motto.

So, if you’re wanting to attract premium clients, you better have the nous to impress them from the get-go and meet their high expectations.

In this episode you’ll learn:

• What premium clients expect, how to attract them and keep them.
• Why money isn’t the driving factor for most premium clients.
• Which airport lounge to hang out in.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xoxo

Having too many clients is a great problem to have!

But when there’s not enough supply to meet the demand, you're going to end up overwhelmed and possibly burnt out.

In this episode you’ll learn:

• What to do when you’ve got more clients than you can handle.
• The 3 simple words you need to get comfortable saying.
• How to figure out how many clients is too many.
• Our predictions on human cloning.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xoxo

Are you looking for that shiny silver bullet that will …

• Get you fully booked?
• Increase your engagement online?
• Turn your website visitors into paying clients?
• Have your phone running off the hook and inbox full to the brim with leads?

Then keep listening …

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xoxo