Host: Susan Dolan, RN, JD <br>

  Guest: James Saxton, JD <br>


  
    In this segment hear attorney James W. Saxton, from Stevens & Lee law firm in Lancaster, Pennsylvania, discuss his new book, The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service.

Host: Susan Dolan, RN, JD Guest: James Saxton, JD In this segment hear attorney James W. Saxton, from Stevens & Lee law firm in Lancaster, Pennsylvania, discuss his new book, The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service.

Host: Susan Dolan, RN, JD <br>

  Guest: James Saxton, JD <br>


  
    In this segment hear attorney James W. Saxton, from Stevens &amp; Lee law firm in Lancaster, Pennsylvania, discuss his new book, The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service.

The Satisfied Patient

Tune in to interviews with the top thought leaders in medicine exploring the clinical and professional issues that are foremost in the minds of the medical community. Join us at the Clinician's Roundtable for discussions on a vast range of topics that every medical professional should know about.

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The Satisfied Patient

The Satisfied Patient

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