Founder's Story

The Secret to Scaling a Values-Driven Business (from a Surgeon Who Did It) | Ep 237 with Dr. Charles Ruotolo Founder of Total Orthopedics & Sports Medicine

Listen Later

Dr. Charles Ruotolo is more than a surgeon—he’s a systems thinker reshaping how we experience healthcare. In this episode, he shares how he built Total Orthopedics & Sports Medicine into one of the most respected orthopedic practices in the New York metro area, while leading innovation in urgent care access, AI integration, and patient-centered longevity services.

Key Discussion Points:

  • Why most injuries after 40 stem from one overlooked mistake

  • The mindset, repetition, and humility behind surgical mastery

  • Building Total Orthopedics & Sports Medicine like a five-star hotel

  • The strategic rollout of Total Ortho Express urgent care locations

  • How AI and virtual surgery are transforming the operating room and front desk

  • Creating Total Wellness: a proactive center focused on aging and vitality

  • Lessons on scaling a physician-first, patient-obsessed practice

    Takeaways:

    • Repetition and outcome-tracking are what separate good surgeons from great ones

    • A thriving practice puts physician well-being and patient experience at the center

    • The best business moves in healthcare are often the most human ones

    • Technology should empower—not replace—the doctor-patient relationship

      Closing Thoughts:
      Dr. Ruotolo isn’t just treating injuries—he’s building a new healthcare model from the ground up. One rooted in empathy, speed, innovation, and trust. In a world of waitlists and red tape, his work is a blueprint for how medicine can—and should—evolve.


      Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

      ...more
      View all episodesView all episodes
      Download on the App Store
      Founder's StoryBy IBH Media
      • 4.5
      • 4.5
      • 4.5
      • 4.5
      • 4.5

      4.5

      179 ratings

      More shows like Founder's Story

      View all
      The GaryVee Audio Experience by Gary Vaynerchuk

      The GaryVee Audio Experience

      16,830 Listeners

      How I Built This with Guy Raz by Guy Raz | Wondery

      How I Built This with Guy Raz

      30,234 Listeners

      Founders by David Senra

      Founders

      2,109 Listeners

      Right About Now - Legendary Business Advice by The Radcast Network

      Right About Now - Legendary Business Advice

      110 Listeners

      My First Million by Hubspot Media

      My First Million

      2,635 Listeners

      3 Takeaways by Lynn Thoman

      3 Takeaways

      279 Listeners

      The Startup Ideas Podcast by Greg Isenberg

      The Startup Ideas Podcast

      205 Listeners

      The Money Mondays by Dan Fleyshman

      The Money Mondays

      468 Listeners

      Next Level Pros by Chris Lee

      Next Level Pros

      178 Listeners

      Moneywise by Hampton

      Moneywise

      652 Listeners

      Wake Up to Wealth by Brandon Brittingham

      Wake Up to Wealth

      37 Listeners

      Never Enough by Andrew Wilkinson

      Never Enough

      58 Listeners

      The Entrepreneur DNA by Justin Colby, Bleav

      The Entrepreneur DNA

      81 Listeners

      The Level Up Podcast w/ Paul Alex by Paul Alex Espinoza

      The Level Up Podcast w/ Paul Alex

      402 Listeners

      Pitch Me Podcast by Kayvon Kay

      Pitch Me Podcast

      26 Listeners