The Service Management Social

By The ITSM Consultancy

A podcast, as the name suggests, focusing on all things Service Management!... more

· Technology

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FAQs about The Service Management Social:

How many episodes does The Service Management Social have?

The podcast currently has 6 episodes available.

The Service Management Social episodes:

March 03, 2021 What is Enterprise Service Management?
Believe it or not, this is something regularly discussed in the ITSM Community, with many having their own opinion on what ESM actually is; how it’s being adopted; and the value it brings to businesses as they look to become Digital Enterprises!

I’m joined by David Cannon (Lead Editor & Author of ITIL© 4, and HDI Top 25 Influencer of 2021) and Marc Bieybuck (syneXeos) to explore this further.
...more
50min
December 04, 2020Service Change, Transition & Transformation vs. User Adoption
Service Change, Transition & Transformation vs. User Adoption with:
Chris Byrne - The ITSM Consultancy

David Barrow – Independent Consultant & Author

Rob York - Senior Engagement Manager - ServiceNow

Simon Reeves - Associate Director, Service Delivery & Management - EBRD
...more
24min
December 03, 2020IT Cost Transparency
IT Cost Transparency with:
Chris Byrne - The ITSM Consultancy

David Barrow – Independent Consultant & Author

Rob York - Senior Engagement Manager - ServiceNow

Simon Reeves - Associate Director, Service Delivery & Management - EBRD
‍
...more
19min
December 02, 2020Managing Business Risks through good Service Management Practices
Managing Business Risks through good Service Management Practices with:
Chris Byrne - The ITSM Consultancy

Amy Gavin - Director of Service Delivery (UK & Europe) - Savills

David Barrow – Independent Consultant & Author

Rob York - Senior Engagement Manager - ServiceNow

Simon Reeves - Associate Director, Service Delivery & Management - EBRD
...more
17min
December 01, 2020Driving Business Value through IT
Driving Business Value through IT with:
Chris Byrne - The ITSM Consultancy

Amy Gavin - Director of Service Delivery (UK & Europe) - Savills

David Barrow – Independent Consultant & Author

Rob York - Senior Engagement Manager - ServiceNow

Simon Reeves - Associate Director, Service Delivery & Management - EBRD
...more
25min
November 30, 2020Business Aligned Service Architecture
Business Aligned Service Architecture with:
Chris Byrne - The ITSM Consultancy

Amy Gavin - Director of Service Delivery (UK & Europe) - Savills

David Barrow – Independent Consultant & Author

Rob York - Senior Engagement Manager - ServiceNow

Simon Reeves - Associate Director, Service Delivery & Management - EBRD
...more
23min

FAQs about The Service Management Social:

How many episodes does The Service Management Social have?

The podcast currently has 6 episodes available.