The Shergroupie Podcast

The Shergroupie Podcast

By Claire Sandbrook and TEAM ShergroupBusinessManagement
Download on the App Store

The Shergroupie Podcast episodes

  • SHERGROUP ON THE SOFA With Jean O'Donovan and Mark Godfrey

    Send us Fan Mail

    Welcome to Shergroup TV
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach. Today Claire would love you to meet Jean O’Donovan and Mark Godfrey from Lead Intuition. This duo is working with Shergroup to produce automated marketing which Claire has been building into Shergroup's marketing plan since 2016. Now with help from Jean and Mark, she is seeing that plan come to fruition and wanted to share Lead Intuition's expertise with members of Shergroup's community. Listen in to an hour-long interview as Claire, Jean and Mark dig into why automated marketing can help so many business owners create "Forever Traffic" to their websites. If you're on a quest to achieve this for your business, then this SOTS interview is one for you!

    Both Mark and Jean came from different backgrounds, Mark started his career as an engineer and then went on to become a VP of Sales and Marketing of his company. He was exposed to different types of marketing skills and techniques over the years and that's when his digital marketing journey started. Jean started her journey in publishing and then she started her creative agency, but she wanted to get in touch with clients directly. This led her to become a self-employed marketing consultant.

    You will watch Mark talk about Marketing Automation and how they help clients reach the widest group of potential customers with a minimum amount of effort.
    How using marketing automation, you can drive more traffic to your site and get more conversions. However, it is impossible to cover everything digital marketing has to offer under marketing automation but with a good plan in hand, we can start to cover the most vital aspects of your business that grows your revenue.

    On being asked what kind of problems clients come up with Jean and Mark, Mark explains that whatever problem it may be every business owner is looking for more sales and revenue. This is where Active demand plays a role in converting a visitor to your website into a customer. Then we help peoplefind your website through our campaigns where we try to engage your community by offering them free downloadable, e-books in exchange for their email address.

    Jean and Mark are helping Shergroup with their expertise as marketing automation specialists and we can assure you that they are the nicest marketers we've come across. They work with you like a team and go beyond setting campaigns and pushing your business. We are really happy that we got in touch with these two wonderful experts through BNI and now we see a lifelong partnership with Active Demand because of Jean and Mark.

    To know more about how Jean and Mark can help you take your business forward and grow your sales and revenue watch the full video.

    You can also get in touch with them by visiting their website www.leadintuition.co.uk
    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places.
    https://www.shergroup.com/
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/shergroup-security/
    https://www.instagram.com/shergroupchatter/

    Support the show

    1 hr 9 min
  • SHERGROUP ON THE SOFA With Agent Sherry

    Send us Fan Mail

    Welcome to Shergroup TV.
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach.

    With Call The Bailiffs back on TV we decided to do some interview specials with our TV enforcement agents. Claire wanted to share with you their thoughts on the TV show, what it's like to be an enforcement agent, and how they see their role in the court process. Our kick-off interview is with Sherry who talks about her journey and why she enjoys her role and the work of enforcing High Court Writs. Tune in to get an insight into how women in enforcement make an important contribution to Shergroup's High Court enforcement service. Sherry is a great role model and we're delighted she wanted to come on our sofa and share her work life with our audience!

    You will watch Claire say that Sherry has been a superstar for her and many other women who look up to her and want to enter enforcement. On being asked what made her join enforcement, Sherry said she always liked to go out and work in the field, she was a magistrate for 10 years, so she was used to the kind of work and challenges. When she saw an advert for an enforcement agent, she jumped on to the idea of meeting new people every day and solving their problems.
    As an enforcement agent, Sherry uses her social skills to interact with different kinds of people every day and it helps her in adapting to a new situation every time. While on the other hand, she says facing volatile debtors, being called names and repeated visits to recover money from stubborn debtors is sometimes annoying but it's a part of the job.

    You will watch Sherry say that she enjoyed being part of Call The Bailiffs but she particularly enjoyed working on Season 2. She got along with David very well and knew what to expect this time around working for the TV show. Also, she was happy that through the TV show people realized that female enforcement agents can do the job just as well and more than physical strength it takes mental grit and patience to get the debtor to pay.

    If anyone watching this video is inspired by agent Sherry and wants to be a part of the enforcement industry, just do it. You don't have to be worried, every day is different and not everyone these agents meet is bad or would attack you, so believe in yourself and do it. Also, you can earn a decent amount of money in this field.

    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places
    Catch Call The Bailiffs Season 2 Every Wednesday at 9 only on 5STAR.

    https://www2.shergroup.com/s/call-the-bailiffs
    www.shergroup.com

    Thank you everyone for staying with us for this episode of Shergroup on Sofa. Please Visit our Official Website WWW.SHERGROUP.COM, for more updates on our solutions. 

    If you have any questions or requests, contact our friendly team at [email protected].

    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Support the show

    40 min
  • SHERGROUP ON THE SOFA WITH MARGO SLABY

    Send us Fan Mail

    Welcome to Shergroup TV.
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach.

    This week Claire interviews one of her BNI Florida colleagues - Margo Slaby - in her role as a Financial Health Advisor with Regions Bank based out of Hamlin, Winter Garden FL 34787. What we love about Margo is her enthusiasm for all things BNI and for helping her customers build their business with the bank's support. She is a poster person for how banks can really make a difference in their communities with a CAN DO attitude - whilst nicely giving a reality check on what's possible. Margo also touches on what new customers need to open a bank account and start building their credit score. A super BNI Ambassador with a great attitude to finance!
    You will watch Claire compliment, Margo, that she's a little unusual from how banking people are, Margo is enthusiastic, and cheerful about her industry, her job and about everything she does.
    As Financial Health Advisor Margo deals with the mass customers for Regions bank, understands where people are coming from and what they want to do with their money and helps them with the best advice.

    She started as a part-time teller and in seven years' time Margo has grown into this super confident Financial Health Advisor, you will watch her say that the very reason behind this is that she loves talking to people and talking about money which is an interesting subject in itself. Watch the full video and learn about the best ways to build credit and how Regions Bank can help you build your business with the bank’s support.

    On being asked how she helps business clients identify their financial goals and help them reach them Margo says that we have a 121 session with the client and we ask them questions that are related to their cash flow, payments, payroll system, the time between money coming in and out, what is your emergency plan, and once we get the answers to all these questions we help the clients with solutions that Regions can offer. Margo says whether it is personal or business clients her role is to be a financial cheerleader and help you keep up with the financial highs and the lows.
    You might be located anywhere in Florida if you want to contact Margo or you want to become a client with Regions Bank then you can do it online or you can even walk in at the branch.
    You can connect with Margo at www.regions.com

    Shergroup is always excited and looking forward to getting, you connected to people who can help you in running your business smoothly and get you on top of your game.
    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places
    www.shergroup.com
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/sher...
    https://www.instagram.com/shergroupch...

    Thank you everyone for staying with us for this episode of Shergroup on Sofa. 
    If you have any questions or requests, contact our friendly team at [email protected].
    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Support the show

    3 min
  • SHERGROUP ON THE SOFA with Raz Dadabhoy

    Send us Fan Mail

    Welcome to Shergroup TV.

    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach. This week Claire catches up with another one of the fabulous Shergroup TEAM - Raz Dadabhoy - who is the UK Leader of the Business Solutions Advisors. 

    Raz started her Shergroupie journey in 1999 and has become an expert in High Court enforcement and all things Shergroup. She started the first packaging of Shergroup solutions which you can see on our website today at www.shergroup.com. As clients have asked us to do more, then Raz has facilitated these requests and she continues to help clients get the support they need coming out of the House of Shergroup. A talented and switched-on TEAM player - it is a pleasure to see her on the Sofa sharing her experience which benefits our entire client community.

    In this video, you will find Raz and Claire having a good time talking about Raz's journey in Shergroup. Raz has been an integral part of Shergroup for the last 20 years and has shown tremendous dedication and sincerity toward her work. Her handwork has led her to become the leader of the UK business solutions advisors’ team.

    Raz also got featured on Shergroup's High Court Enforcement tv show Call The Bailiffs Season 1 and Season 2. On being asked if she thinks these TV shows will help in understanding enforcement and their rights better, Raz thought that it is going to make a huge difference. The enforcement scene has always been behind closed doors and now the world will watch that enforcement is a tough job. We as enforcement services providers help claimants get their money and property back and it gives us a lot of happiness in doing so.

    On being asked which case she found most challenging to work on over the years, Raz was happy to share that she didn't find the clients challenging but the challenge was to get the debtors to pay.
    The message Raz wants to give out to all the creditors sitting with judgments and thinking about what to do is to approach Shergroup and talk about your problem. We're here to solve your problem and help you.

    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places. 
    https://www.shergroup.com/
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/shergroup-security/
    https://www.instagram.com/shergroupchatter/

    If you have any questions or requests, contact our friendly team at [email protected].
    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Thanks for watching this video from Shergroup TV.

    Support the show

    44 min
  • SHERGROUP ON THE SOFA with Sandip Saluza

    Send us Fan Mail

    Welcome to Shergroup TV.
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach.  Today as Claire marks 42 years of joining the organisation which she grew into Shergroup - she is delighted to have taken time out with her colleague Sandip Saluza to discuss the benefits of outsourcing.  Sandip has been with Shergroup since 2006 when he joined the company as a member of the debt collection team.  Like Claire, he has risen through the ranks of the company, and is now the VP of Offshore Operations based out of India.  With a firm handle on the tiller of overseas development, Sandip provides day to day problem solving for Shergroup and its clients across a broad range of operations including, Finance, HR, Marketing, Legal, Cashflow, Property and High Court Enforcement.  Catch up with Claire and Sandip as they discuss how Shergroup can help business owners follow in Shergroup's steps - to build a strong offshore capability!  

    Watch this video to understand how outsourcing your business operations can help you grow. Why India is the most popular choice by the western countries when it comes to outsourcing? And how Shergroup Itself has benefitted by outsourcing its operations to India back in 2006. 
    The talent pool of India was already massive but after the pandemic there has been a growth in the percentage of people available online to work. Shergroup has been lucky to find some great talent from India and you will watch Claire talking about how focused and driven the people from India are.

    Shergroup has been a supporter of work from home culture, and it allows people from different parts of the world including India to work for the company. This allows people to take care of their families and still be working for reputed organisations like Shergroup. Claire says that Shergroup as a company is wholly supportive of Indian professionals wanting to work by accessing new technology.

    So, we believe small businesses can benefit largely by outsourcing their services to India. Every small business wants to maximise their profits and keep their expenditures to minimum and Sandip explains how outsourcing plays an important role in that. So, keep watching if you want to understand how your business can benefit from outsourcing. If you may have any questions that you would like Claire or Sandip to answer you can drop us a message at [email protected]
    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places

    https://www.shergroup.com/
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/sher...
    https://www.instagram.com/shergroupch...

    Thank you everyone for staying with us for this episode of Shergroup on Sofa. 

    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Support the show

    56 min
  • SHERGROUP ON THE SOFA with Uros Valisjevic

    Send us Fan Mail

    Welcome to Shergroup TV.
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach. Catch up with Claire as she interviews her BNI colleague Uros on his sterling work as a public adjuster in the US. Based out of Orlando, Uros and his wife Tara run the highly successful Stone Claims Group which has recovered over $1BILLION for their community of policyholders. As Uros explains in this interview, the Stone Claims TEAM are made up of experienced insurance professionals who negotiate for commercial property owners when dealing with a commercial insurance claim. In this interview, he explains how Stone Claims managed a $272K claim for damage from Hurricane Irma into a $12.2M recovery for the policyholders. We have to say we love Uros's passion for the subject. 

    His commitment to doing the best for his clients is obvious from this conversation. Another great BNI conversation for Claire, connecting Stone Claims Group with Shergroup!

    On being asked what a public adjuster Uros is explaining to Claire that public adjusters are people/ insurance agents who work in the best interest of the people not for the benefit of their company. They put in their best efforts as insurance agents to help people get the maximum claim recovery.
    Watch Uros pointing out that damages happen which is why you buy insurance. When your property gets damaged, you expect a fair claim settlement. Reality says you won’t get enough for repairs, since insurance adjusters work for insurance companies, not for you. It wasn’t always like that, which is why most of us at Stone Claims worked for insurance companies. Today we work for you, as public adjusters fighting for fairness.

    The law entitles you to representation, and just like you should hire an attorney for any court battle, you should hire a public adjuster for your claim. At Stone Claims, we work for free until we maximize your claim’s fair value and get you every dollar under the policy. Our drastically higher recovery than insurers would’ve ever paid you to make teaming with us a smart investment.
    Uros raises the question that if people have won representation, and it’s risk-free, would they choose it or fight alone? We are sure you understand the part Uros and his company play as public adjusters in getting a fair insurance claim return.

    Using our Live platform Uros wants to make an urge people to not settle for anything which seems unfair to them. Use public adjusters like him to get these big insurance companies to pay you. At Stone Claims, they offer a free inspection to gauge if your claim is worth filing. If they find it worth then they document and package all damages in the insurer's language to raise them and help you fight and recover maximum claim from the companies.

    So, when you hire Stone Claims you are getting a team of dedicated employees and their combined talents to provide continuous communication, attention to detail, and multiple perspectives on strategies to push your claim forward. So, if you are not happy with a claim settlement contact them today.

    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places

    https://www.shergroup.com/
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/shergroup-security/
    https://www.instagram.com/shergroupchatter/

    Support the show

    52 min
  • SHERGROUP ON THE SOFA with Mark Alexander

    Send us Fan Mail

    Welcome to Shergroup TV.
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach.

    Today Claire is in conversation with a highly successful property pundit, Mark Alexander, who has been "wedded" to the property since 1987 and a UK property landlord since 1989. Mark built the platform, Property118.com, as a not-for-profit resource for landlords and has now added products and services for the entire UK landlord community. 

    Mark has always been very supportive of the work of Sheriffs hence how he and Claire met up. Tune in to hear his expert views on Section 21 Notice and Section 24 tax implications and why as a landlord you should put your property business into a limited company. So much good stuff in this interview for our landlord community out there!

    Mark is known for his speciality in landlord's tax planning. He heads a team of 10 specialist Tax Consultants and four Tax Barristers. Mark and his team under property118.com are dedicated to facilitating the sharing of best practices among UK landlords, property investors and associated professionals.

    Watch this video to find out what Mark has to say about Private landlords in the UK and the tough time they have faced in the last decade and how government reforms and new legislation will help them in the next decade.

    Property 118.com is one of the most recognised online directories and tax consultancy for UK property investors, landlords and recommended trades and professions to share insights, reviews, contacts, testimonials, and the latest bulletins for the active property watchers. As a property solutions provider, Shergroup saw the wonderful work Mark and his team are trying to do through Property118.com so our CEO Claire Sandbrook entered into a sponsorship agreement with Property118.com. Shergroup wanted to mobilise this property-focused industry on Shergroup’s unique history as being both Sheriffs and problem solvers on wider business topics.
    If you're a landlord who wants to keep track on the latest property updates in the UK we would recommend you subscribe to Property118.com.You can use the following link to join the network |

    https://www.property118.com/

    If you want to use Shergroup's property solutions to take advantage of our multi-solution approach join our community and contact us on the best channel for your business.

    You can explore our property solutions here | https://shergroup.com/property-solutions/

    You can contact us using any of our channels |
    PHONE |020 3588 4240
    EMAIL | [email protected]
    CHAT | www.shergroup.com
    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Thanks for watching this video from Shergroup TV.

    Support the show

    45 min
  • SHERGROUP ON THE SOFA with Ronda Jackson

    Send us Fan Mail

    Welcome to Shergroup TV.

    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach. Today Claire is in conversation with Ronda Jackson of Jackson CRS on her journey as a credit controller and now full-on debt recovery rockstar for businesses across the UK.  Ronda and Claire share their 50 years of operational experience in the world of credit management and how as working mums they have developed their businesses in the field of credit.  Tons of great nuggets from Ronda on how to collect in business invoices so keep watching!

    In this video you will watch Ronda Jackson talking about her experience of working as a debt recovery specialist at Jackson CRS and how they work about refining invoices and credit control process for businesses in the UK.

    Ronda shares that Jackson CRS work as an extension to your own credit control department, to provide an effective and efficient debt recovery and credit management service. Whether you have a one-off issue or if you have ongoing bad debtors, Jackson CRS will work to take away the hassle of chasing and obtaining payments, resulting in improved cash flow and profit for your company.
    When it comes to debt recovery Jackson CRS offers bespoke services where they take time to get to know you, your business, and your customer base in order to maintain a professional manner. They believe in being articulate and persistent to ensure that they achieve the highest levels of return. They are flexible and can adapt their approach to bring a bespoke service to each client.
    Ronda says if in one line she had to tell the unique selling point it would be that we take pride in helping our clients to maintain ongoing, good relationships with their own customers as a result of not being directly involved in chasing payments. We recover their debts while they continue to run their business.

    If you have lost all hope to recover an old debt and you want to write it off as bad debt, Stop. Contact Jackson CRS, they will help you recover your debt and improve your cash flow.

    You can contact them at |
    www.jacksonscrs.co.uk 
    [email protected]

    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places
    www.shergroup.com/
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/shergroup-security/
    https://www.instagram.com/shergroupchatter/
    If you have any questions or requests, contact our friendly team at [email protected].
    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Thanks for watching this video from Shergroup TV.

    Support the show

    45 min
  • SHERGROUP ON THE SOFA with Doga Ilter

    Send us Fan Mail

    Welcome to Shergroup TV.
    Shergroup has come up with a new season of Shergroup on the Sofa. This series is a compilation of Facebook Live videos, conducted by our Chief Shergroupie Claire Sandbrook. You will watch new guests every week on the sofa from different industries talking to Claire about how they started their business, their expertise, their ventures and how they are solving the problem of their community.

    Claire leads the conversation around how all these professionals can help people in business with an optimistic and feet-on-the-ground approach. Today Claire is in conversation with a marketing strategist, Doga Ilter of The Retli Group.

    Watch this video to learn about how your business can build a cool marketing plan combining the best of online and offline business environments. Doga is helping start-ups and established businesses to get to grips with developing memorable brands that work in any environment. So many business owners are stuck thinking a website is enough! We are now seeing how brands are jumping on channels like Tik Tok, Insta and Facebook to grow new areas of their business. Today's interview will give you some ideas on how to get started!

    Doğa İlter started his journey as a marketing consultant and today he has set up his venture the Retli Group and serves big guys from different industries. Doga says he was always passionate about working in this field and during his graduation years he already started working for a few brands as an entrepreneur and then onwards there was no looking back for him.

    Doğa explains the competition is fierce online with new brands entering the market around the World. It is a must for every brand to differentiate itself and have a strong plan to reach its goals.
    On being asked by Claire what is the USP of Retli Group and how do you see brand development? You will watch Doga explain that at Retli Group we start working by listening to our customers and understanding their needs. We have a strategic approach to ensure that they reach their goals with creative and carefully tailored solutions. We provide an exceptional service to them, no matter where they do business.

    If you want to market your brand and create a loyal following for it, then you need to contact the marketing specialists at Retli Group. Doga and his team will review where you are, identify where you want to be and make a plan to reach there.
    To contact Doga Ilter you can visit his website |
    www.retligroup.com
    [email protected]

    To find out how Shergroup can be a friend to your business join our community and explore our solutions hub and all our regular social media channels in all these places
    https://www.shergroup.com/
    https://www.facebook.com/Shergroup/
    https://twitter.com/Shergroupchat
    https://www.linkedin.com/company/shergroup-security/
    https://www.instagram.com/shergroupchatter/
    Thank you everyone for staying with us for this episode of Shergroup on Sofa. Please visit our Official Website www.shergroup.com, for more updates on our solutions.
    If you have any questions or requests, contact our friendly team at [email protected].
    Catch us live every Thursday at 4.00 pm and be a part of the conversation - we would love to see you!

    Support the show

    43 min

About The Shergroupie Podcast

From the publisher's feed

Ideas, Advice, Experience on how to run your business operations more successfully from the friendly and hugely experienced crew at Shergroup!