The Shergroupie Podcast

The Shergroupie Podcast

By Claire Sandbrook and TEAM ShergroupBusinessManagement
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The Shergroupie Podcast episodes

  • SHERGROUP ON THE SOFA | With Sandip Saluza

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    In this podcast Claire Sandbrook, as our Chief Shergroupie, interviews her long standing colleague, Sandip Saluza in how Shergroup has built its own back office function offshore over nearly a 20 year period. 

    At the time of recording this podcast Sandip had completed 17 years of service with Shergroup having started as a collector for Shergroup back in the day.  Today he is a VP of the company, responsible for its back office functions in both India and the Phillippines.    

    In this recording, Claire and Sandip, explore the journey to create the Shergroupies in India and how today we are ready and able to scale on any process that a client wants to bring us in the area of office administration, finance, digital marketing, and of course our work as High Court Enforcement officials - which is where Shergroup grew from.  

    So listen in to hear how Shergroup operates its offshore team as an extension of one big Shergroupie TEAM.  In Shergroup we don't have different time zones - we just have one - Shergroup TIME!  

    For you - we can offer you the opportunity to scale your business using expert offshore graduates from the latest talent pool in the world - outside of China.  Give us the challenge of setting up your TEAM and we will respond with a project plan that is right for you and your business.  

    Check out our website at www.shergroup.com to start a conversation!  Go Shergroupies!  

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    5 min
  • SHERGROUP | HOW TO MAKE AN OLD-FASHIONED BUSINESS WORK FOR YOU!

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    Join Claire Sandbrook to hear about her journey in growing Shergroup, with all its wonderful heritage, into a modern and relevant business today.  Perhaps some of her story may resonate with what you are trying to achieve in your business.  Building a business is tough - and can be even tougher when you take on entrenched ways of doing things with operating processes that can't be changed overnight.  

    As Claire explains she started by writing out a strategy plan for her then law firm, Burchell & Ruston, which morphed into Shergroup over a 10 year period.  The Shergroup brand was created in 2003 and incorporated in 2007.  You can see that from her start as a junior partner in her law firm, Shergroup definitely wasn't built in a day.  

    Today Shergroup is an established brand in the field of business with tremendous past performance in the areas of enforcement and security.  Claire's vision is to use this heritage to demonstrate capability in a number of business operations to support more members of Shergroup's SME community of owners and decision makers.  Through our fun sub-brand,  "The Shergroupies", we are sharing ideas and news ways to develop our heritage services as part of our wider platform of tried and trusted business solutions.    

    As Claire explains in this podcast we have probably had many of the same challenges as you may be experiencing in building your business and we have the experience of overcoming these challenges which means we can help more business owners in our community.  

    So if you are listening to this podcast - take heart!  With your own imagination, determination and a great team of people around you - you're all set to succeed.  Shergroup is proof of that. 

    And of course if we can help you with any aspect of growing your business then we are here to listen and help where we can.  

    Check out our growing platform of business solutions designed for business owners on our website at www.shergroup.com.   We look forwarding to welcoming you inside our world!  #shergroup #shergroupies 


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    18 min
  • PROPERTY SOLUTIONS | ACHIEVE TIMELY AND RELIABLE SERVICE OF NOTICES

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    Hello and Welcome to the Shergroupie Podcast. Today, Claire Sandbrook, our Chief Shergroupie, is talking about serving Notices using a process server.  We know from all the conversations with our client community that this is a valuable and much needed service when repossessing property and must be undertaken within statutory guidelines.  Not only must the Notice be served, but evidence of service must be provided by the process server as promptly as possible.    

    Our community includes private landlords, commercial landlords, surveyors, property managers and solicitors – all of whom are working to achieve the right outcome for the property they own or manage.  Over the years that we have been developing the Shergroup brand, we have grown our panel of nationwide process servers to provide this reliable and timely service when it's needed.  

    When you work with Shergroup and send us your instruction, your business solutions advisor will find out exactly what you need when it comes to serving the paperwork for your case.  This includes finding out the timescale, the copies needed and any particular physical service requirements. 

    We then work with you to arrange service of your Notice, and keep you up-to-date and “in the loop” on what’s happening.  Once the notice is served, we will provide you with the level of proof you need to confirm that the notice has been served, and you can put this proof before the court when needed.

    And we can make recommendations to you, not only about how should the notice be served but also about how we suggest you get back the possession. Be it Common Law possession or under a High Court Writ of Possession we will give you the benefit of our advice on next steps, including what security measures we can put in place to stop a site from being occupied again.

    We are a “one-stop-shop” for you, and you can think of us as a joined-up solutions provider, not just providing one piece of your service but in fact an entire solution to the problem that you're facing. 

    If a job is time-sensitive or is outside the UK mainland then you call us to discuss those requirements because we can serve process anywhere in the world. We can go to Scotland, Northern Island, Europe and beyond. So, when it comes to process serving, we have a global network so don't think of us as just working in England and Wales we can serve wherever you want us to. 

    We work hard to make sure that we get this service spot on for you in the way and on the date that is needed, and we look forward to working with you on your next process serving project.

    To make a purchase click on the following link below | https://shergroup.com/product-page/investigations-serve-court-documents-standard-service/

    Reach out to us by using any of our contact channels here |

    Phone                  | 020 3588 4240

    Website              | www.shergroup.com and you can chat to us from here

    Email                   | [email protected]

    Facebook           | Check out Shergroup on this channel and message us | facebook.com/Shergroup

    Twitter               | Check out ShergroupChat on this channel and message us twitter.com/Shergroupchat

    LINKEDIN           | Check out Shergroup message us – and please FOLLOW us | linkedin.com/company/35698655/

    Instagram           | Check out ShergroupChatter and message us | instagram.com/shergroupchatter/  

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    5 min
  • PROPERTY & SECURITY SOLUTIONS | ADD AN ALARM TO STRENGTHEN YOUR PROPERTY SECURITY

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    Welcome to the Shergroupie Podcast. Today, Claire Sandbrook, our Chief Shergroupie, is going to talk about Security Alarm installation and how this can help you in protecting your property assets.   

    So, let’s start by asking the question - are you a landowner, landlord, property manager, property agent, or someone overseeing a property?  Are you happy with the alarm systems installed at your site? Or perhaps the alarm system is not quite what you wanted. Maybe you have inherited it or maybe you are developing the land and it hasn't been an issue yet.   Whatever your situation, we can help you safeguard your property efficiently and cost-effectively.

    In this podcast, Claire offers a few ideas on how to protect your empty property.  And she discusses how Shergroup got into the security business back in 2007.

    Our security expertise flows from our heritage as Sheriffs.  When we were evicting trespassers from a client’s redevelopment site, we found that the trespassers were coming back on the land and then we had to go through the whole exercise of repossessing the land again.  This increased our client’s costs considerably and it was that at that point that Claire decided we could build security into our portfolio of services.  

    Today we understand the risks associated with vacant land because we actually have to deal with them in an in-depth way. Over the last 17 years we have provided landowners with security at Aberthaw, Kingsnorth and Didcot power stations, the London 2012 Olympic site, Parliament Square, St Paul’s Cathedral, Southwark Cathedral, and redevelopment sites for London Boroughs and County Councils to name but a few of our fascinating security projects.   

    It didn’t take us long to realize that our clients needed cost-effective security solutions that could be for the short, medium, or longer term as well as our security guarding options.   As we all can appreciate security guards are an expensive way to protect a property particularly in these days of increasing tech where manpower is not always necessary. 

    So, we continue to innovate and put new solutions on our platform.  Take for example the solo alarm system. It's a wireless system that doesn't require to be connected to a telephone line and instead, each alarm is connected to a mobile phone network for signal and connectivity.  It can be installed on-site within 20 minutes of the engineer reaching an address. It’s compact, and cost-effective. 

    We offer a free risk assessment to review your site(s) and to improve on your security plan before we suggest any security measures.  You can take advantage of Shergroup's security alarm expertise and contact our business solutions advisors to discuss your next project.  

    To check out more info on our range of alarms visit | https://shergroup.com/product-page/security-alarms/

    Contact us on |

    Phone                  | 020 3588 4240

    Website              | www.shergroup.com and you can chat to us from here

    Email                   | [email protected]

    Facebook           | Check out Shergroup on this channel and message us | facebook.com/Shergroup

    Twitter               | Check out ShergroupChat on this channel and message us twitter.com/Shergroupchat

    LINKEDIN           | Check out Shergroup message us – and please FOLLOW us | linkedin.com/company/35698655/

    Instagram           | Check out ShergroupChatter and message us | instagram.com/shergroupchatter/  

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    6 min
  • PROPERTY & SECURITY SOLUTIONS | ADD SCREENING TO PROPERTY TO PREVENT SQUATTERS

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    Tune in to the Shergroupie Podcast where our Chief Shergroupie, Claire Sandbrook, explains about property screening solution and how you can make use of this product to protect your empty and void properties. It's also a powerful deterrent for properties that could be vulnerable to squatters and trespassers getting in giving you some additional problems. 

    Our screens are often fabricated in steel, metal screening which is often rented to our customers on a weekly basis. You have to have a minimum of 12 weeks of rental service for your property when using our solution. It's more like a medium-term security fix for your empty property. 

    So, when you decide to go forward and invest in a property screening solution to keep your property safe and free of trespassers, you can reach out to us, and we will come down to have a look at your property. We charge an installation fee once we have carried out an audit of all the apertures that we want to screen including doors, windows and anywhere where people can get in.

    Then we charge a weekly rental, an on-site survey is a risk assessment as well. We will look at the property in terms of any alarms that you might need - video alarms or wireless alarms. This is done to build up your security and keep your property safe and free of any trespassers. Traditionally this service has been used by our High Court Enforcement Officers team in the aftermath of an eviction. We've seen that usually after an eviction a property is at risk of re-entry from 2-48 hours. So, the screening prevents that from happening.  An eviction process can be followed by property screening. So, it's very much an add-on product to the enforcement action. 

    However, you don't need to have an eviction to use screening, if you have a vacant property that needs to be protected by 24x7 security which is cheap and robust, then screening is a good deterrent to squatters getting inside.   

    If we get a call from you then Shergroup Security will respond immediately. A phone call to our business solutions team will get your service underway with somebody coming out to look at your property. Even photos and videos of your property can work if you have that and can send it to us, so we can review.

    When we fit the screening, we take care that it causes no or minimum damage and can be removed causing minimum damage. This is an 8-week investment in your property you can build it with other security systems like a steel door to ensure maximum protection. 

    If you have a property that could be vulnerable to squatters getting inside, you can reach us using any of our contact channels, tell us your requirements and we will get the ball rolling.

    To make a purchase click on the link below |

    https://shergroup.com/product-page/security-screening-steel-doors/

    Contact us on |

    Phone                  | 020 3588 4240

    Website              | www.shergroup.com and you can chat to us from here

    Email                   | [email protected]

    Facebook           | Check out Shergroup on this channel and message us | facebook.com/Shergroup

    Twitter               | Check out ShergroupChat on this channel and message us twitter.com/Shergroupchat

    LINKEDIN           | Check out Shergroup message us – and please FOLLOW us | linkedin.com/company/35698655/

    Instagram           | Check out ShergroupChatter and message us | instagram.com/shergroupchatter/  

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    4 min
  • PROPERTY SOLUTIONS | USE MEDIATION TO RESOLVE LANDLORD & TENANT DISPUTES

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    Hello and Welcome to the Shergroupie podcast! Today, Claire Sandbrook, our chief Shergroupie will talk about Mediation services for UK landlords and tenants. Our mediation service is a way to move through getting an agreement to a landlord and tenant dispute without going through the possession claims online or going through the court proceedings to get a possession order.

    Our mediation product is perfect for taking the heat out of the landlord and tenant dispute. It offers a way for landlords and tenants to negotiate the way through a situation which neither party wanted nor created. In the aftermath of the pandemic, landlords and their tenants are looking for cost effective ways to resolve their disputes.  Claire thinks mediation is a way for parties to seek agreement in a controlled setting which is far cheaper than going to Court.  

    Mediation works both ways and will help resolve the disputes that crop up between landlords and their tenants and sub-tenants.   So, instead of litigating with a view to either repossessing property or claiming damages the parties can avoid the inevitable backlogs created by the courts in the wake of the pandemic.

    Mediation gives everyone involved a softer landing when it comes to dealing with disputes. So, we've built up a panel of mediators led by a leading expert in this area to enable more and more landlords and tenant disputes to be dealt with through mediation. These trained mediators have experience in landlord and tenant law as landlord and tenant law has its own nuisances.

    It's got to be dealt with by mediators who understand the law and the landlord and tenant relationship so that an agreed way forward can be achieved.  As in many changes in the decade starting with 2020 mediations can be conducted in an online environment which we think is a positive thing. So, there's no need for the parties to travel to a remote destination.  Instead, it can all be conducted with the mediator in a communication channel such as Zoom. It's a huge plus point that technology has offered which is also very cost-effective for both parties. 

    Mediation gives people an opportunity to express what they are feeling and to get a date far quicker than using the forum of a civil court to settle a dispute.

    If you'd like to use our mediation service as a landlord or a tenant, then you can reach out to Shergroup through [email protected], by phone, or by chat and tell us about your situation. We can then put you in touch with our mediation team, who can start the process of talking to you about your mediation process could entail.  

    And we are always here to discuss what you want to do before you send your papers across.

    Click on the link below to read about our mediation service in detail or to make the purchase |

    https://shergroup.com/product-page/mediation-for-landlords-and-tenants/

    Contact us in any of the following channels | 

    Phone                  | 020 3588 4240

    Website              | www.shergroup.com

    Email                   | [email protected]

    Facebook           | Check out Shergroup on this channel and message us | facebook.com/Shergroup

    Twitter               | Check out ShergroupChat on this channel and message us twitter.com/Shergroupchat

    LINKEDIN           | Check out Shergroup message us – and please FOLLOW us | linkedin.com/company/35698655/

    Instagram           | Check out ShergroupChatter and message us | instagram.com/shergroupchatter/  

    Support the show

    5 min

About The Shergroupie Podcast

From the publisher's feed

Ideas, Advice, Experience on how to run your business operations more successfully from the friendly and hugely experienced crew at Shergroup!