The Shift

Leaving a salon is one thing—coming back is another. In this episode of The Shift, I sit down with my ex-employee who left after five years, only to return nearly two years later. We dive into why she left, what she learned from working in other salons, and why she ultimately decided to come back. Plus, I share why I said yes to rehiring her and what this experience taught me about leadership, loyalty, and salon culture. If you’ve ever had a stylist leave—or wondered if they’d ever return—this episode is for you.

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Thinking like a stylist won’t grow your business, thinking like a CEO will. In this episode of The Shift, I’m breaking down the five key habits that successful salon owners use to lead, scale, and build a business that thrives. Learn what a salon CEO really does, how to shift from stylist to leader, and the daily habits that will set you up for long-term success. If you’re ready to take your salon seriously and step into your CEO role, this episode is for you.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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If you say you hate numbers, I don’t believe you. You don’t hate them, you just don’t understand them. And that’s exactly why so many salon owners avoid them. But ignoring your numbers means running your business blind. In this episode of The Shift, I’m sharing how I went from avoiding my numbers to making them my biggest business advantage. We’ll break down tracking, forecasting, and planning so you can grow, hire, and scale with confidence. If the financial side of your salon feels overwhelming, this episode will change the way you see your numbers forever.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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Ever feel like you’re constantly hiring and training, only to have stylists walk out the door? In this episode of The Shift, I’m breaking down exactly how I’ve built a salon where my team stays, thrives, and grows. I’ll share the systems, training strategies, and leadership mindset that have helped me create a high-retention, high-performing team.

If you want a salon where stylists feel valued, motivated, and invested in- this episode is for you. Let’s talk about what it really takes to build a team that stays for the long haul!

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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Your online presence can make or break your bookings. In this episode of The Shift, I’m diving into the key places clients check before deciding to book - and why your website, reviews, and booking system might be turning them away. Learn how to build trust, remove barriers, and make it easy for clients to say yes. Whether you're struggling to attract new clients or just want to optimise your booking process, this episode is packed with actionable insights to help you fill your chair.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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Toxic salon culture can hurt your team and your business. In this episode of The Shift, I’ll uncover the red flags to watch for, what drives negativity, and how to turn things around. Learn actionable tips to shift your culture and create a positive, thriving environment your team will love. Whether you’re starting fresh or making changes, this episode has you covered.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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Gen Z isn’t lazy-they’re changing the game. In this episode of The Shift, I share how salon owners can adapt to Gen Z’s priorities, like work-life balance and fast learning, to create a future-ready salon culture.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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Avoiding hard conversations doesn’t solve problems—it makes them worse. In this episode of The Shift, I’m diving into the uncomfortable but essential talks every salon owner and leader needs to have. From addressing toxic behaviours to giving constructive feedback, I’ll share strategies to tackle tough topics with confidence and empathy.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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In this episode of The Shift, I dive into the world of big salons versus small salons, unpacking the pros and cons of each from both a stylist’s and owner’s perspective. Whether you thrive in the buzz of a large team or prefer the intimacy of a boutique setup, I’ll explore what makes each model unique and the challenges they bring. Tune in to discover the truths behind both worlds and how to choose the salon style that aligns with your goals and vision. —

Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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The story of how I built my first salon isn't just about ambition—its also about community. In this episode, I share the incredible story of how my clients rallied around me, helping me create a business plan, secure financing, and turn my dream into reality. From swapping haircuts for skills to finding unexpected mentors, this journey taught me that success isn’t achieved alone. Whether you’re dreaming of starting your own salon or simply love a good story, this one’s for you.

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Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/

Explore more: michelletannerconsulting.com

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