The Shop Flaw

The Shop Flaw

By The Shop FlawArtsFashion & Beauty
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The Shop Flaw episodes

  • Is Customer Service Finished?

    “When companies start paying more than minimum wage, and customers start treating staff with a bit of respect - maybe they'll get the customer service they're after..” - With increasing dissatisfaction on both sides of the aisle, is the customer vs. sales assistant narrative really just a distraction from the true crooks of retail?

    1 hr
  • Capturing the Zeitgeist

    Join Timothy and Leeds fashion royalty Tracey Campbell for a trip down memory lane! Having met in the early noughties whilst both working at Jigsaw, we reminisce in this hour long episode about those amazing times when retail was still king! Independent fashion stores, an incredible music and clubbing scene, and a big Yorkshire heart, Leeds really did have it all at the turn of the millennium. Has the world fundamentally changed, or have we just both become old and cynical?! Find out in this new one off Leeds special of The Shop Flaw. 

    54 min
  • Working at BRANDY MELVILLE
    We’re off to work at…BRANDY MELVILLE! The good, the bad and the downright ugly aspects of the biggest employment sector in the UK are laid bare in this first of its kind retail podcast. Buckle up as Timothy and Jasmine lift that fitting room curtain, giving you a warts and all front row seat into the realities of life on the shop floor.
    46 min
  • Back in 5 Minutes!
    Hi guys! We didn’t want to not touch base with you all whilst we take a short break from recording. The last year has been a whirlwind, and The Shop Flaw has evolved from just the two of us, to amazing guest interviews, to our inboxes popping with wild retail stories, shared by you, our incredible listeners! Catch up with us as we talk over the nuts and bolts of podcasting and reveal our new confessions format…We can’t wait to bring you closer to the show than ever before! J & T x
    54 min
  • Don’t Quit the 9 to 5!
    Join us as we enter Mini’s World, Adwoa Owusu-Darko’ dynamic creative platform that incorporates fashion, copywriting, consultancy, tv and panel speaking engagements, and broadsheet interviews…Adwoa is as impressive as she is engaging. Her insight into navigating a creative career offers sage advice to any budding young entrepreneur. Listen as she implores us not to quit the 9 to 5, viewing regular income as a fundamental facilitator in any creative pursuit. Topshop, New Look, Clarks, Adwoa has done it all. Foot fetishes, drunken football fans, and the odd inadvertent celebrity diss add levity to this new episode of The Shop Flaw. We are really proud of this one, and hope you enjoy it too!

    Hosted on Acast. See acast.com/privacy for more information.

    51 min
  • Chelsea & the Rise of the Lifestyle Clone
    With stints in retail and communications roles (all whilst studying for a degree), Wadzi shares her struggles of juggling online fame with the more traditional 9-5. Presiding over an enviable social media presence, Wadzi is celebrated for her observational commentaries on everything from fashion, to the class system, to veganism…But back to retail! Shoplifting, shocking wastefulness, and the odd dumpster dive are all covered in this episode of The Shop Flaw.

    Hosted on Acast. See acast.com/privacy for more information.

    56 min
  • A Retailer Stole My Designs! (Allegedly)
    Dynamic Gen Z extraordinaire, Hannah, has many strings to her bow. Actress, model, social media star….distressed retail worker! Scouse by design, Hannah cut her fashion teeth in Leeds, working at Urban Outfitters during her studies before relocating to London. The good, the bad, and the ugly, Hannah talks openly about the importance of queer inclusive workplaces, employee conflicts, staff shortages, and her new found fame as an unlikely Tory minister favourite..

    Hosted on Acast. See acast.com/privacy for more information.

    47 min
  • Retail Ravaged my Mental Health!

    Join Jasmine, Timothy, and Ariana for episode 1 of season 2 of The Shop Flaw! Born and raised in Galway, Ireland, Ariana’s savagely honest take on luxury brands from Gucci to Givenchy and everything in between will leave you howling!


    Like so many of us, Ariana dreamed of a career in fashion and saw retail as an obvious first step on that career ladder…..Cue hilarious mishaps, nightmare managers, department store politics, and managerial decisions that will leave you shocked. Ariana talks candidly and movingly about her retail experiences and the ensuing mental health struggles that brought an abrupt end to her time on the shop floor.


    Hosted on Acast. See acast.com/privacy for more information.

    59 min
  • New Year Reflections
    As we look back on the past year and forward to all that a new year can bring, we reflect on The Shop Flaw’s launch, the struggles of finding a career, and the mental impact of the shit show that was 2023.

    Hosted on Acast. See acast.com/privacy for more information.

    20 min
  • A Merry Shop Flaw Christmas
    For those of us in retail, Christmas has been in full swing since early November. Monstrous playlists, late finishes and aggy customers…the holiday season is to be tolerated at best. Join Jasmine and Timothy as they discuss their chaotic Santa’s grotto experiences, festive family memories, and the dreaded Boxing Day sales..

    Hosted on Acast. See acast.com/privacy for more information.

    28 min

About The Shop Flaw

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The Shop Flaw