The Social Hotelier

Why AI and digital transformation will impact the future of hotels

What are the implications of digital transformation, technology, and artificial intelligence for hotels? The impact of big data and business analytics with technologies such as artificial intelligence have profound implications for hotel companies, individuals, and society. . On this episode, Sam-Erik Ruttmann and Lasse Rouhiainen explore these complicated and important issues.

Lasse Rouhiainen is a best-selling author and international expert on artificial intelligence, disruptive technologies and digital marketing.

Finnish in origin but based in Spain, Lasse focuses his work on investigating how companies and society in general can better adapt to, and benefit from, artificial intelligence.

Lasse has given keynote presentations, seminars and workshops in more than 16 countries around the world and holds frequent conferences at several universities internationally. He has also provided training to thousands of students and businesses through online e-learning courses.

Lasse has written several books that have been published on Amazon in both English and Spanish. His latest work on artificial intelligence, called Artificial Intelligence: 101 Things You Must Know Today About Our Future, which is currently being translated into several other languages, was selected by Book Authority as one of the best AI books of all time

Sharing my experience how I renewed inspiration to podcast. Sharing tips and tricks on developing content, podcast apps, and suggested app to promote your podcast in social media.

One of the hotel travel industry buzzwords was personalisation. I am sharing my experience and observations as an hotelier and hotel guest, where the great tech is taking over and replace the purpose they all exist to serve. 

Fly shame or #flygskam is the buzzword and a growing trend of traveling by rail. Has the climate activist Greta Thunberg made us feel guilty of flying or are we ready with our action combat climate change, Airlines in Sweden have felt the pinch with reduced bookings on domestic flights. The major tour operators like Thomas Cook is promoting chartered rail trips between Stockholm and Davos.

Interview with Praveen Kanyadi, Co- Founder and VP of Products, SpotCues. 

Their mobile communication platform help industries like retail and hospitality to leverage mobile as a channel to engage the guest and personalise their experience. We are 8000km apart and have a blast of a conversation in this show.

Praveen shares his views on hospitality trends for mobile.  He also shares, what is true but almost no one agree with him on.

Also a revelation about  Gourmet food vs Street food.

Interview with Deniz Tekerek, Co-Founder, Portier Technologies. He explains ways how hotels are able to create the best guest experience for the luxury traveler. 

Their service puts the  luxury service in the palms of hotel customer hand.

Why is personalisation an over used word in hotels. 

I asked Deniz to tell me something that is true that almost nobody agrees with him on.

What does the future look like say 10 years from now in his industry?

Are you conceited or smart if you care about your personal brand? Consider your personal brand is your most important asset. In this episode I share some practical tips how to get started and how nurture your brand.

Whether you are in different stages of your life and career,  you will benefit from having strategy to create, and enhancing your personal brand.

I share my experience how I developed my personal brand after the corporate career of 40 years ended.

I met a nice guy Jayanth Kolla in Malta recently and we started to exchange experiences. I learned  that he  loves motorcycles and is a great fan of Guns N' Roses. Jayanth is also the founder and Partner of Convergence Catalyst company, based in Bangalore, India, providing Digital Leadership Advisory, aiding companies lead innovation, disruption and self-actualisation in the ever-changing digital technologies space.