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Do you ever stop to think about how you are perceived by others? Not just the first impression, but every impression you make? Each impression we make is a building block for our business reputation, and unfortunately, sometimes what we want to portray isn’t in alignment with how others see us. 

In this episode, we are going to be taking a look at many of the impressions we make that shape our business, our reputation and our success. From In Person Impressions to the Impression we make when things go wrong and everything in between! 

Here are a few of the things we will be covering... 

☕ Taking a deeper look at how we want to be perceived 
☕ Crafting that perception with clarity, confidence and consistency 
☕ How the first few minutes in person can determine if things go futher 
☕ Behind the scenes on your screen makes a REALLY BIG impression 
☕ Knowing your audience so you communicate with clarity 

So grab your cup, snuggle your pup and let’s talk about what it really takes to do this thing solo.

What I hope you take away from today's episode... 

☕ You are making an impression with each contact you make with others 
☕ The 5 things you want to do to make a really great in person impression 
☕ Why you should skip the pajama when doing video calls 
☕ Your personal social media is still a representation of your business self
☕ Mistakes and issues will happen. It's how you address them that matters most. 

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)
☕ Website: CaffeineCreative.io (http://caffeinecreative.io/)
☕ Facebook: Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative
☕ Instagram: The Caffeine Creative (@thecaffeinecreative)
☕ Find me on Substack!

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Have you ever had one of those relationships that started off fun and exciting, but after a while you begin to realize that things just aren’t all that fun or exciting anymore, and you start wondering if things are becoming toxic? No, I am not shifting the focus on this podcast to love and relationships but I am considering a break up in my business.  

Here is a more in depth look at what you'll find in today's episode... 
☕The one “vital” business tool that has been draining my energy lately
☕ What is working and what isn’t working
☕ Some common objections I’m facing
☕ What "New Directions" I am exploring moving forward!

What I hope you take away from today's episode... 

☕ What is "vital" to one business, may not be so important for yours 
☕ There are lots of different ways to build a personal brand 
☕ There are just as many ways to market your business 
☕ If things aren't working for you, it doesn't mean your a failure. 
☕ It just means this may not be the right approach for you! 

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)
☕ Website: CaffeineCreative.io (http://caffeinecreative.io/)
☕ Facebook: Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative
☕ Instagram: The Caffeine Creative (@thecaffeinecreative)
☕ Find me on Substack!

Send us a text

Today we are rounding off our conversation about Customer Service with ten tiny tweaks you can make to improve your own customer service game that will help with satisfaction and retention. These cost little to nothing, but offer a really big impact, and they help you stand out in a noisy world of marketing. 

What I hope you take away from today's episode... 

☕ You don't have to buy gifts, or send generic thank you cards to create real connections 
☕ Our face, body and tone are always communicating, and it's up to us to keep them in line 
☕ A squishy panda, little tub of play-doh or bouncy ball may be necessary
☕ A few extra touches can make a really big impact in client satisfaction 
☕ A little small talk and a friendly greeting can calm even the crankiest of the cranky

Links to the cool stuff mentioned in this episode... 

☕ Find me on Substack!
☕ Good Posture: How to Improve It and Its Benefits, from University of St. Augustine for Health Sciences
☕ 10 Surprising Effects of Poor Posture on Your Body, Form Recovery & Wellness
☕ Grammarly 10 common types of tones in written communication.
☕ Making Small Talk BIGGER, The Small Business Casual Podcast with Emily Aborn

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)
☕ Website: CaffeineCreative.io (http://caffeinecreative.io/)
☕ Find me on Substack!
☕ Facebook: Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative 
☕ Instagram: The Caffeine Creative (@thecaffeinecreative)

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Last week, while researching the topic of the "must have" business tools and resources, I was stunned to see Customer Service tossed at the bottom of the list, like a an afterthought. From my earliest days of being employed, customer service has been at the core of what I do, and without good customer service practices in place I don't think I would have a business. Seeing it listed as such a low priority and got me asking A LOT of questions. 

Those questions lead me to today's episode building solid relationships by leaning into discomfort first. According to a Psychology Today article, Embracing Growth and Relationship Discomfort "Strong and fulfilling relationships require vulnerability, open communication, and a willingness to embrace discomfort."  And that is what we are going to be doing today. 

Here is a more in depth look at what you'll find in today's episode... 
☕ Why I believe listing customer service last is truly the elephant in the room
☕ Solid reasons as to why customer retention is so much more effective and fun that customer acquisition 
☕ 7 Steps on ho to lean into the discomfort to build stronger and longer lasting  business relationships

If you've been struggling to build long lasting relationships with your customers, or just a little curious as to how leaning into discomfort can build stronger more fulfilling relationships, grab your cup of coffee and tune in. 

What I hope you take away from today's episode... 

☕ Customer service should never be an after thought, it should be the cornerstone of your business
☕ Before you can make real connections you need to lean in to discomfort 
☕ How to recognize discomfort within yourself and use it to your advantage 
☕ When we allow ourselves to be vulnerable we are essentially connecting with our most genuine and authentic selves. 
☕ How allowing our beliefs to be challenged we gain a better understanding of what those around us
☕ And how that understanding can lead to stronger relationships build on trust and mutual respect. 

Links to the cool stuff mentioned in this episode... 

☕ Forbes Online, Customer Retention Versus Customer Acquisition
☕  Psychology Today,  Embracing Growth and Relationship Discomfort

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)
☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)
☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative
☕ Instagram — The Caffeine Creative (@thecaffeinecreative)
☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)

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Do you ever feel like you are drowning in "all the things" necessary to build a successful business. Tools, resources, software hardware... the list goes on and one and can get quite overwhelming really fast! 

Today, I am sharing how I broke up the the “must have business tools” and started building a business that feels really good for me. Like a warm cozy sweater on the first cool day in fall! I'm sharing 

☕ What I thought I needed to do or have to be a "real grown up business owner" 
☕ The “must have business tools” our world tells we have to have 
☕ The software app I deemed the “Software-Who-Must-Not-Be-Named” 
☕ What I no longer use 
☕ And the short list of what I kept. 

I am also sharing how you can take an up close and personal look at what you have so you can decide what to release with clarity and confidence. 

What I hope you take away from today's episode... 

☕ You don't have all the things just be successful
☕ A lot of the "success proof" we see online is fluff, empty promises, and dodgy marketing.
☕ Making our dreams come true is a process with ups, downs, wins, losses, triumphs and setbacks.
☕ Having all the things "necessary" for success is often just more to do and more to manage 
☕ You probably have success already –– hidden under the noise and clutter 
☕ There is A LOT OF OVERLAP in the must have tools and resources 
☕ You have my permission to keep things simple! 

Links to the cool stuff mentioned in this episode... 

☕ How I declutter and keep things simple (see my detailed show notes!)

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)
☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)
☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative
☕ Instagram — The Caffeine Creative (@thecaffeinecreative)
☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)

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Working solo sounds amazing until you realize just how tricky it can be to keep yourself on track. Freedom of schedule can quickly feel like chaos, the quiet of home can get a little too quiet, and without a team there’s no one to lean on when things get heavy. In this conversation, I’m talking about the challenges we face as solo entrepreneurs, the structure that actually helps me stay focused, and the simple slump-busters I turn to when the loneliness and doubt creep in.

What I hope you take away from today's episode... 

☕ The same freedoms that drew you to working solo can also become your biggest challenges
☕ A little structure and a few simple rituals go a long way in keeping you grounded
☕ Slumps are normal, but they don’t have to derail your whole week
☕ Community matters, even when you’re building something on your own
☕ You can keep showing up for your business without burning yourself out

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)
☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)
☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative
☕ Instagram — The Caffeine Creative (@thecaffeinecreative)
☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)

Send us a text

🎧 Episode Summary:

Today I am sitting down with my good friend, go-to copywriter and fellow podcaster Emily Aborn to talk about all the noise around Marketing at the end of the year and why most of it simply doesn’t work for solo entrepreneurs. There is an incredible pressure to scale, the lure of shiny offers, and the shiesty marketing tactics that create fake urgency or play on guilt. Emily and I share personal stories of investments that didn’t deliver, the lessons we’ve learned, and how we now decide what’s worth our time and energy.

What I hope you take away from today's episode... 

☕ You get to define success on your own terms, and growing really is optional.
☕ Not every offer, course, or campaign is meant for you right now (or ever).
☕ Fake urgency, false scarcity, and vague promises are red flags.
☕ Do an “energy audit” before you commit to anything new in the last few months of the year
☕ Ending the year in reflection mode can be more powerful than ending in push mode.
☕ It’s okay, healthy, even, to have seasons of slower pace in your business.

Links to the cool stuff mentioned in this episode... 

☕ Connect with Emily at https://emilyaborn.com

☕ More from Emily with her Small Business Casual Podcast

☕ The Megan Dahle Episode: Profit, Growth, and Intuition with Megan Dahle

☕ When Slow Looks Scary… Episode 

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)

☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)

☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative 

☕ Instagram — The Caffeine Creative (@thecaffeinecreative)

☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)

Send us a text

🎧 Episode Summary:

Ever find yourself mid-conversation or deep into a project and your brain just… stops? That frozen moment usually has nothing to do with your skills or creativity and everything to do with the invisible to-do list running in the background of your mind. From client work to admin tasks, personal projects, and future goals, those mental tabs add up fast. In this conversation, I’m sharing how I recognize the signs that my brain is hitting overload, the real impact it has on creativity and productivity, and the simple ways I lighten the load so I can focus on what matters most.

What I hope you take away from today's episode... 

☕ Your invisible to-do list is normal, but it does not have to run the show
☕ Overload kills focus, drains creativity, and fuels decision fatigue
☕ The more you externalize your thoughts, the less mental energy they take up
☕ You do not need more tools, you need the right one that works for you
☕ A brain dump can be the fastest path to mental clarity and renewed focus

Links to the cool stuff mentioned in this episode... 

☕ Recapturing Your Creative Spark Episode

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)

☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)

☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative 

☕ Instagram — The Caffeine Creative (@thecaffeinecreative)

☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)

Send us a text

🎧 Episode Summary:

In this episode of The Solo Grind, I sit down with my friend Megan Dahle, a business strategist and fractional CFO, to talk about something that used to terrify me—numbers. We dig into how creative entrepreneurs (yes, even the “I’m not a numbers person” crowd) can feel empowered by really seeing and understanding what’s going on in their business finances.

Megan and I talk about the power of visibility, why mentorship matters, and the very real challenges women face in a business world that wasn’t built for us. She shares how she works with clients in a way that’s personal, supportive, and focused on building clarity—often starting with a little self-forgiveness to release the financial baggage we’ve been carrying.

We also get into her Vital Four framework, the four outcomes every business needs to pay attention to, and how knowing whether you’re in a growth cycle or a profit cycle can completely change the way you make decisions.

What I hope you take away from today's episode... 

☕ You don’t have to be a “numbers person” to get a clear handle on your business finances. You just need the right approach.

☕ Visibility is power. When you truly see what’s going on with your money, you can make better, more confident decisions.

☕ Mentorship isn’t about handing over control. It’s about learning to speak the same language as your numbers.

☕ Financial baggage is real, but it doesn’t have to define how you run your business. Self-forgiveness is part of the process.

☕ The Vital Four — Outreach, Sales, Capacity, and Stewardship — are the levers that drive your growth and profit.

☕ Your business naturally cycles between growth and profit phases. Knowing which one you’re in can save you stress, money, and wasted energy.

☕ Intuition belongs in your business decisions, especially when it comes to your financial strategy.

Links to the cool stuff mentioned in this episode... 

☕ Megan Dahle's Website https://www.megandahle.com/

☕ Profit First Buy the Book

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)

☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)

☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative 

☕ Instagram — The Caffeine Creative (@thecaffeinecreative)

☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)

Send us a text

🎧 Episode Summary:

Some seasons in business feel electric. Ideas are flowing, projects are exciting, and you can’t wait to dive in each day. And then there are the other seasons… the ones where the spark seems to have packed up and left. I’ve been there, and I know how unsettling it can feel, especially when you want to create but nothing is clicking.

This week, I’m opening up about the creative slump, what causes it, how to shift your mindset so it doesn’t spiral into self-doubt, and the small, practical actions that can help you find your way back without taking a full-on break from your business. You’ll hear the real-life ways I’ve reignited my own spark, plus ideas you can try the next time you’re feeling stuck.

Your creativity is not gone. It just needs a little nudge to wake back up.

What I hope you take away from today's episode... 

☕ Creative slumps are normal and they don’t mean you’ve failed or lost your creativity for good.
☕ Your environment, daily routines, and focus can either fuel or drain your spark.
☕ Mindset shifts are the first step to getting your energy and inspiration back.
☕ You don’t have to take a long break to feel re-inspired. Small changes can be just as effective.
☕ Curiosity is your best friend when it comes to reigniting passion for your work.

Links to the cool stuff mentioned in this episode... 

☕ When Slow Looks Scary Episode

Links to connect with me... 

☕ Book a Consult HERE! (https://caffeinecreative.io/consult/)

☕ Website — CaffeineCreative.io (http://caffeinecreative.io/)

☕ Facebook — Teresa Schlup, The Caffeine Creative  (@thecaffeinecreative) https://www.facebook.com/thecaffeinecreative 

☕ Instagram — The Caffeine Creative (@thecaffeinecreative)

☕ LinkedIn — Teresa Schlup (https://www.linkedin.com/in/teresaschlup/)