The Speechly Podcast

The Speechly Podcast

By SpeechlyTechnology
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The Speechly Podcast episodes

  • Kane Simms of VUX World on Voice UIs for Customer Relationship Management (CRM) - Ep. 3

    Welcome to another episode of the Speechly Podcast. In this episode, we cover the following topics in the Voice User Interface space with Kane Simms of VUX World:


    - The importance of getting specific when training Speech Recognition and Natural Language Understanding models.

    - Where User Behavior with Voice UIs is at today and how that could have better directed the Einstein Voice Assistant rollout

    - Why you should focus on user problems before prioritizing the technology used to solve the problem

    - How Multi-Modality was overlooked and how to better implement Multi-Modal Voice experiences

    - And much more about user behavior with Voice UIs


    Follow Speechly:

    Speechly.com

    @SpeechlyAPI

    GitHub.com/Speechly

    LinkedIn


    Follow VUX World & Kane:

    VUX.World

    @kanesimms & @VUXworld

    LinkedIn

    58 min
  • Kim Conti of Rain Agency on Voice UIs for the Deskless Workforce - Ep. 2

    Welcome to the 2nd Episode of the Speechly Podcast. In this episode, we cover the following topics in the Voice User Interface space with Kim Conti, Head of Product at Rain Agency:


    - We used the Nuance Medical One Speech Recognition solution as a starting point to explore the opportunities for Voice UIs alongside the Deskless Workforce

    - The value of efficiency that comes from Voice UIs.

    - The foundations of a useful Voice UI.

    - The importance of Multi-Modality when creating Voice-Enabled experiences for the Deskless Workforce. 

    - The importance of keeping the customer at the forefront when implementing a Voice UI.


    Follow Speechly:

    Speechly.com

    @SpeechlyAPI

    GitHub.com/Speechly

    LinkedIn


    Follow RAIN:

    RAIN.agency

    @RainAgency

    LinkedIn

    54 min
  • Dave Kemp of Oaktree Products on Voice UIs in Flight & Travel - Ep. 1

    Welcome to the 1st official Episode of the Speechly Podcast. In this episode, we cover the following topics in the Voice User Interface space with Dave Kemp of Oaktree Products:


    - We used the United Skill on Alexa as a starting point to look at how Voice Tech is making its way into the Flight & Travel space.

    - What types of Voice Enabled experiences are users ready for in 2021?

    - What is the definition of a Multi Modal Voice Experience? Does it need to be redefined frequently?

    - How can product teams embrace Multi Modal design in flight and travel when using Voice as a Feature vs. Voice as a Conversational Channel.


    Follow Speechly:

    Speechly.com

    @SpeechlyAPI

    GitHub.com/Speechly


    Follow Dave:

    @Oaktree_Dave

    LinkedIn

    OaktreeProducts.com

    1 hr 2 min
  • The Speechly Podcast - Introduction

    Welcome to the Introduction Episode of the Speechly Podcast. In this episode, we cover the following topics:


    What is Speechly?

    • Speechly is the Fast, Accurate, and Simple Voice Interface API for Web, Mobile, and Ecommerce.

      • What can you expect in this podcast?

      • A deep dive into the use cases for Voice UIs outside of Voice Assistants alone.

        • Why we are doing this podcast?

        • The benefits of Voice UIs are mostly realized by Big Tech, while the opportunities for Voice UIs in companies existing experiences are mostly being overlooked.

          • Explanation of the First Season - Voice Assistant UI or Voice UI: Best Model Wins - from Clubhouse Interviews.

          • Clubhouse Interviews from the Voice Interface club with Experts in the Voice Space
          • Exploring opportunities for Voice User Interfaces outside of the Conversational Model.


            • Follow Us:

            Speechly.com

            @SpeechlyAPI

            GitHub.com/Speechly

            4 min

          About The Speechly Podcast

          From the publisher's feed

          A podcast exploring Voice User Interfaces (Voice UIs) brought to you by the team at Speechly. In this podcast we will discuss how Voice UIs can best be designed and developed for Business and Consumer…