The Staffing RecOps Podcast

In this new episode, James talked with Graham about moving from one marketing automation tool to another, evolving the way of engaging with talent based on behavioural marketing and connecting with candidates at a moment in time using trigger points to deliver relevant marketing.

They also talked about issues with data, the importance of data quality, potential process change and the human factor with that transformational change.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Graham Halewood is Chief Operations Officer at BMS Performance. 

BMS Performance have been delivering recruitment solutions since 1990. They wanted to create a business that is focused on the needs of their clients and candidates, delivering first class results with quality service. 

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In this new episode, James talked with Matt about how Astute started 5 years ago with a vendor in the automated messaging space. The catalyst of that project was the introduction of GDPR in 2018. 

They also talked about the importance of project management. Mapping out the process in detail, what messages are sent manually and having the right person or team run the project. 

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Matt Dickens is director at Astute Technical Recruitment. 

Astute is an award-winning technical recruitment consultancy established in 2006. They are proud to have built an industry leading business focusing on the provision of high-calibre contract and permanent staff worldwide.

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In this new episode, James talked with Ed about Johnson Service Group's journey with automation and engagement. Three years ago a major client requested specific requirements for an automation and engagement tool. Johnson Service Group took the plunge and implemented these features. 

Currently, they are only scratching the surface with 40% of the tool's capabilities. The next step for Johnson Service Group is to appoint a Subject Matter Expert who will take the tool usage to the next level. 

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Ed Zetusky is Sr. Vice President at Johnson Service Group, Inc.

JSG offers numerous customized staffing and consulting services that are tailored to meet the specific needs of each client individually.

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In this new episode, Cameron talked with James about their Total Talent Engagement project, utilizing multiple technologies working together to improve communication. This makes their recruiters more efficient, improves redeployment by 25% and increases their NPS score. 

Cameron shared some challenges Matlen Silver faced on their journey, and had some guidance and advice for others starting out on this journey.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Cameron Edwards is SVP Client Strategy and Operations at Matlen Silver. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders.

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In this new episode, James and Neil talked about Neil's perspective on what to consider when you as a staffing & recruitment agency are looking in to implementing automated messaging in your business. Automated messaging will bring some change management so it is important to give the descision due consideration. 

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Neil Carberry is Chief Executive Officer at Recruitment & Employment Confederation, or The REC. 

The Recruitment & Employment Confederation is the voice of the recruitment industry, speaking up for great recruiters. REC drives standards and empowers UK recruitment businesses to build better futures for their candidates and themselves.

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In this new episode, James and Victoria discuss the benefits of having a Business Analyst, conducting a SWOT analysis and making better utilisation of existing technology already within the business.

They also talked about the implementation of new technologies to assist with automation and re-engagement of existing contacts known to Hamlyn Williams and improving efficiency for sales and recruiters to increase performance. 

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Victoria Doig is Operations Director at Hamlyn Williams. 

Hamlyn Williams is a global organisation with local offices across North America and Europe. They cover Financial Services, Professional Services, Technology, Life Sciences and Manufacturing industries.

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Do you believe in the unlucky number 13? We at The Staffing RecOps certainly didn't, until a bizarre series of recording mishaps plagued our much-anticipated episode 13. We took a break from recording and our host James Lawton took the opportunity to reflect back on the past 12 episodes. We have an exciting quarter ahead, we hope to learn more about what staffing and recruitment businesses are doing in order to improve communications and engagement, and how they go about implementing these changes. We look forward to seeing you again next week and thank you very much for listening!

You can find all our past 12 episodes on our website or on your preferred streaming platform.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

In this new episode, James and Pradeep discuss Apidel's employee relations project and how Apidel currently builds the employee relations team. Besides working on the employee relations team Apidel focuses on the creation and management of standard operation procedures.

Pradeep Talreja is Senior Director - Talent Acquisition at Apidel Technologies. Apidel is a WMBE (Women & Minority Based Enterprise) & E-verified global staffing company.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Hosted on Acast. See acast.com/privacy for more information.

In this new episode, James and Emily discuss automation for engaging candidates. Staffmark are making big strides forward with their automation capability when it comes to communicating with talent.

Staffmark have been using automated messaging for years and have recently invested in next level automation. This way they were able to create an even better experience for candidates after applying for a job, and at the same time they've increased the efficiency of their recruiters.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Emily Giltner is Senior Vice President at Staffmark. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years!

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

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In this new episode, James and Mark discussed the imbalance between supply and demand, re-skilling and the changes with onboarding utilising technology. How do you keep the human element in this process?They also talked about the Davis Companies' shift in focus to niche vertical, one of the main reasons being improving the redeployment rate.

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Mark Agostinelli is Executive Vice President at The Davis Companies. Mark also hosts his own Podcast Beers & Careers, interviewing successful leaders about their non-linear career paths! 

Wherever you are in the world, if you work for a high volume staffing and/or recruitment firm then we want to talk to you! So do not hesitate to reach out to us if you would like to be on the podcast.

Hosted on Acast. See acast.com/privacy for more information.