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The Start Right Podcast episodes
- Ep 7. Should I Terminate?
You are awake at night wondering whether to let her go, and you cannot tell whether the problem is bad enough.
This episode gives you three questions to answer honestly in writing, and a decision rule for what to do with each answer. It also puts a real cost on both mistakes, staying too long and leaving too fast, because most employers have only ever counted one of them.
In this episode
Skill gap or character, and why only one of them is fixable.
What staying too long actually costs you, beyond money.
The decision rule, and the one situation where it is simpler than
you think.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages.
https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and manage a domestic helper without the trial and error. Seven guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: terminate domestic helper Singapore, transfer maid Singapore, helper not working out, ending helper contract, domestic helper replacement cost
5 min - Ep 6. Feedback That Changes Something
You gave the feedback. She apologised. Three weeks later, you are having the same conversation.
This episode is about why most employer feedback fails and what to say instead. By the end, you will have a structure that separates what happened from what it caused and a way to close every correction so that something actually changes.
In this episode
The three reasons feedback bounces off.
Situation, behaviour, impact, with a real example.
The forward agreement that creates accountability without
surveillance.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages.
https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and manage a domestic helper without the trial and error. Seven guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: how to give feedback to domestic helper, correcting your helper, maid performance Singapore, helper feedback conversation, managing domestic helper behaviour
5 min - Ep 5. The Phone Problem
You hired someone to care for your children, and you got someone who is physically present and mentally somewhere else.
This episode covers what you are actually allowed to ask for and the version of the rule that works better than a blanket ban. By the end, you will have a one-sentence phone policy you can show her this week without it turning into a power struggle.
In this episode
What you can and cannot require during working hours.
Why a total ban backfires, and the tiered rule does not.
The conversation that gets agreement instead of compliance.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages.https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and manage a domestic helper without the trial and error. Seven guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: helper phone use rules Singapore, maid on phone all day, domestic helper phone policy, helper distracted children, FDW house rules phone
4 min - Ep 4. When Your Helper Does Not Listen
She nods, says yes, and then does the exact thing you asked her
not to do. She is not being difficult.
This episode reframes not listening as what it almost always is,
which is a miscommunication about what was actually being asked.
By the end, you will have a fifteen-minute reset conversation you
can run this week and one question that ends the nodding.
In this episode
The three reasons a helper appears not to listen.
The reset conversation, word for word.
Why "do you understand" gets you a nod, and what to ask instead.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages.
https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and manage a domestic helper without the trial and error. Seven guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: helper does not listen, maid attitude problem Singapore, domestic helper not following instructions, helper communication problems, managing a domestic helper
4 min - Ep 3. House Rules That Actually Stick
Think of the rule you have repeated four times. You never wrote it down, so it was never really set. It was just said.
This episode covers the three categories every house rule falls into and how each one should be taught. By the end, you will know which of your rules are failing because they were never demonstrated, and how to reset them without an argument.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages
. https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and
manage a domestic helper without the trial and error. Seven
guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: house rules domestic helper, helper expectations Singapore, maid house rules, helper agreement template, domestic helper standards, employer helper communication
4 min - Ep 2. The Thirty-Day Onboarding System
If you are still correcting the same things three months in, that is not a helper problem. It is an onboarding problem.
This episode gives you a week-by-week structure for the first month, from the day before she arrives to the end of week four. It is fixable even if she's been with you a year, and this episode shows you how to restart it without making it a confrontation.
In this episode
What to have ready before she walks in.
Week one, and why showing beats telling.
Weeks two to four, handing over without losing the standard.
The two mistakes almost every household makes in month one.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages
https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and
manage a domestic helper without the trial and error. Seven
guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: domestic helper onboarding, helper first 30 days, new maid
Singapore, helper training schedule, helper orientation employer,
domestic helper routine Singapore
5 min - Ep 1. How to Find and Hire the Right Helper
Most helper problems are decided before she ever walks through your door.
This episode walks you through the hiring method I built after watching the same expensive mistakes repeat in household after household. By the end you will know what to test for in an interview, what a reference call actually tells you, and what to do in the first twenty-four hours.
In this episode
Why is the best interviewee usually not the right hire?
The questions that test thinking instead of agreement.
What a previous employer is really saying, and how to hear it.
The one thing to do on day one that sets the next two years.
Free. The Start Right Score, your two-minute helper risk check. https://startrighthelper.com/
Free. The Red Flags Guide, twelve pages
https://startrighthelper.gumroad.com/l/redflags
New episodes every Monday. Follow @startrighthelper or subscribe so you don't miss the next one.
Instagram: https://www.instagram.com/startrighthelper
TikTok: https://www.tiktok.com/@startrighthelper
YouTube: https://www.youtube.com/@startrighthelper
About Start Right
Start Right helps first-time employers in Singapore hire and
manage a domestic helper without the trial and error. Seven
guides, a video course, and a free two-minute assessment, written by an employer for employers.
Hosted by Jennifer Lee, founder of Start Right. She lives in Singapore, has employed helpers for years, and has made most of these mistakes personally.
The Start Right Podcast. Real talk for Singapore helper employers, also on YouTube, Spotify, and Apple Podcasts.
Topics: hiring a domestic helper in Singapore, maid agency in Singapore,
helper interview questions, FDW employer guide, helper reference check, first-time employer helper Singapore.
6 min
About The Start Right Podcast
From the publisher's feed
You hired a helper, and nobody handed you a manual. Start Right is for employers of domestic helpers who want a household that runs properly, without the guesswork, the guilt or the second-guessing.…
Every episode gives you one clear system you can use this week. No blame. No fluff. No lectures about gratitude. Just what works in a real house, from somebody who has made most of these mistakes personally. Free helper risk check, ten questions and two minutes, at startrighthelper.com.