Begins with KYC register numbers, continues with active management.
“What does it take to get to the next level,” asks Gerry Christensen, Head of Caller ID Reputation Partnerships and Expert in Communications Identity and Trust at Caller ID Reputation. When VoIP was first invented, it did not come with end-to-end caller identification. The new technology offered what Gerry describes as a blessing and a curse: basically, unlimited cheap calling, but this also meant that the cost speed bump was removed for people calling for less than legitimate reasons. Can we return to the world of fifteen years ago, when people answered the phone? “That’s where Caller Reputation comes in,” says Gerry. “We help ensure that the wanted business calls get through.” In this podcast, we learn how Caller ID Reputation begins with their client registering their phone numbers. “We monitor those numbers. And we manage and we remediate, where necessary.” Gerry explains that their process shows customers on What’s happening, and then answer the question Why.
Dashboard
Caller ID Reputation offers customers a dashboard, proving real time status on numbers in use and offers clients guidance towards best practices. Clients get visibility, sound advice and help, essentially to restoring and maintaining the corporate reputation connected with their numbers and name.
Partner Platform
Gerry also discusses how these services could be a part of a diversified channel partner’s portfolio.
Visit www.calleridreputation.com