For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations...and even concerns.  

Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data Science at Shopkick, has uncovered some universal truths that impact retailers. In this conversation, he reveals:  

• How vaccine trust has impacted physical retail behaviors and preferences;  
• New and unchanging safety expectations for brick-and-mortar retailers;  
• Why supply chain disruption has influenced shoppers’ channel preferences; and  
• Demographic nuances that will drive back-to-school and holiday results. 
   
   

RELATED LINKS 

• Learn more about Shopkick 
• Access the latest COVID-19 research 
• Dig into the latest Shopkick research