Is your multifamily maintenance shop quietly destroying your NOI?

Discover why most apartment maintenance warehouses are cash-burning disasters and exactly how to fix them fast. In this solo episode of The TCO Method, Andy McQuade breaks down the expensive maintenance shop problem that’s costing multifamily owners and operators thousands every year in wasted inventory, poor standards, and broken processes.

From dusty 20-year-old parts collecting mouse poop to misaligned vendor incentives, Andy shares hard-earned lessons from over a decade fixing these issues for large commercial operators.

You’ll learn:

Andy also shares the 7-year milestone for ARM Procurement Advisors: $8.8M in capex savings and $7.2M in recurring annual NOI created for clients (translating to over $120M in added asset value).

Whether you run a 100-unit garden style or a 500-unit high-rise, these practical TCO (Total Cost of Ownership) strategies will help you cut maintenance expenses, speed up turns, reduce risk, and protect your bottom line.

Timestamps:

0:00 – Intro & 2026 kickoff

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with insured, licensed, and qualified professionals about your specific, individual situation. Read the full disclaimer.

Special Episode Recorded LIVE From The Best Ever Conference Podcast Stage! 

Andy welcomes back Aleksey Chernobelskiy, and together we explore the often-hidden complexities and controversies in the real estate investment world.  Aleksey shares insights from his new GP-LP Match system, which has sparked quite a stir among industry professionals due to its disruptive nature. Listen in as we unpack the challenges faced by general partners (GPs) and limited partners (LPs), focusing on the risks and misunderstandings that can arise, particularly for those not fully prepared for the illiquid nature of their investments.

Our discussion then turns to the critical issues of capital calls and cross-collateralization risks in real estate investments. We examine how some GPs use debt to fund distributions, potentially misleading LPs about a property's financial health. With a focus on ethical considerations, transparency, and the importance of open communication, we highlight real-world examples of the pitfalls of deceptive practices. We challenge the notion that capital calls should never happen, urging investors to seek GPs who prioritize honesty and clarity over unrealistic promises.

Finally, we delve into the alignment of interests between GPs and LPs, emphasizing the need for transparency and clear communication. The conversation touches on the evolving expectations of LPs, the importance of traditional deal structures, and the recalibration of return expectations in today's market. As we wrap up, we underscore the value of due diligence and consulting with a professional advisor. 

(0:00:00) - Industry Controversy and Bridge-Building

About Aleksey Chernobelskiy:

Aleksey advises Limited Partners ("LP's) and General Partners ("GP's" or "Sponsors" ) on existing and future investments.

He writes weekly to over 7,000 investors on his Substack where he shares how to property vet and think about LP investments in the grand scheme of their portfolios.

His latest venture, GP-LP Match , gives a users the ability to both post their deals they are looking for LP investors in, as well as to find deals as an LP that match their "buy box".

Aleksey also helps General Partners on matters relating to LPs, like capital calls and distribution pauses and provides feedback on investment decks.

Prior to this advisory work, Aleksey ran STORE Capital's $10 Billion commercial real estate portfolio and oversaw the firm's underwriting team.

Aleksey graduated from the University of Arizona with a quadruple major - Finance, Mathematics, Economics, & Accounting.

Connect with Aleksey

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with licensed and qualified professionals about your specific, individual situation. Read the Full Disclaimer

In this podcast episode, Andy McQuade explores the importance of strategically investing time over cost-saving measures in real estate, emphasizing opportunity cost, the benefits of hiring professionals, and effective time management for maximizing business growth.

Highlights:

- 0:05 - Introduction: Andy McQuade discusses the importance of prioritizing time investment over cost-saving measures in real estate.

- 10:20 - Opportunity Cost: Exploring how opportunity cost can impact real estate decisions and long-term growth.

- 18:45 - Hiring Professionals: Highlighting the benefits of hiring professionals to enhance efficiency and business success.

- 25:30 - Time Management: Strategies for effective time management to maximize growth in the real estate industry.

Video, Summary, Show Notes & Transcript

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with insured, licensed, and qualified professionals about your specific, individual situation. Read the full disclaimer.

Andy McQuade brings over two decades of experience on the supply side to today's episode where he discusses a couple of the most blatant lies about product that keep getting repeated across the industry.

Highlights:

- 00:01:45 - Discussion on product quality not differing significantly between big-box retailers and smaller stores using power tools as an example.

Video, Summary, Show Notes & Transcript

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Andy's Podcast Recording Tech Stack:

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with insured, licensed, and qualified professionals about your specific, individual situation. Read the full disclaimer.

Are you sick of real estate podcasts that all sound the same?

That all talk about the same things over and over again without actually giving you the information you REALLY want and need?

The TCO Method ® might be the show you've been waiting for.

We talk about how to actually DO the things that help you make more money in real estate in order to MASSIVELY INCREASE YOUR NET OPERATING INCOME ™.

Every guest we bring on is a subject matter expert in their specific niche of real estate, in this trailer we include clips from Gino Barbaro of Jake & Gino, Aleksey Chernobelskiy, author of LP Lessons, Jeremy Goodrich of Shine Insurance, and Yonah Weiss of Madison Specs and the Weiss Advice Podcast.

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with insured, licensed, and qualified professionals about your specific, individual situation. Read the full disclaimer.

Gino Barbaro joins Andy McQuade on The TCO Method ® podcast to discuss how Jake & Gino successfully own and operate over 2,000 units across their multifamily portfolio - without the issues currently plaguing the industry. 

Key takeaways from the episode include the significance of proactive property management for tenant retention, the synergy between asset and property management, weekly monitoring of key performance indicators, and the importance of financial stewardship. Gino and Andy also highlight strategies such as using durable materials, systematizing property management, and establishing solid vendor relationships. 

Additionally, Gino shares their secrets about cultivating a company culture, incentivizing employees through investment opportunities, and adopting a multi-tiered approach to adding value to property management.

Read the transcript, show notes & summary 

Highlights: 

0:04:59 - Maximizing Tenant Retention and Financial Efficiency 

About Gino Barbaro:

As an entrepreneur, he has grown his real estate portfolio to over 2,000 multifamily units & $250,000,000 in assets under management.

Gino owned an Italian restaurant for over twenty years, and was affectionately known as the pizza guy. He met Jake in 2009, and the duo purchased their first deal in 2013. Gino left the restaurant back in 2016 to become a full-time multifamily investor.

Gino and his partner, Jake, launched the Jake & Gino community back in 2016, the premier multifamily real estate educational community, to teach others how to invest in multifamily real estate.

He is the best-selling author of three books, Wheelbarrow Profits, The Honey Bee and Family, Food and the Friars. He currently resides in St. Augustine, Florida with his beautiful wife Julia and their six children.

Order Gino's bestselling books below - if you use these links, we earn a small commission on your purchase which helps support the show.

Want to know more about Gino?

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with insured, licensed, and qualified professionals about your specific, individual situation. Read the full disclaimer.

Aleksey Chernobelskiy joins Andy McQuade on The TCO Method ® podcast to discuss the current state of distressed and struggling real estate syndications and what they've done to get here - but more importantly how to avoid many of issues by learning what to look for.

He brings stories and perspective on ethical capital raising, how to identify red flags in pitch decks given by capital raisers, what to ask and be aware of when going into a deal with your hard-earned money, and so much more - this episode is a MUST SEE.

Watch the video & read the transcript, show notes & highlights here

Highlights:

0:14:16 - Understanding Investment Risks and Expenses

About Aleksey Chernobelskiy:

Aleksey advises Limited Partners ("LP's) and General Partners ("GP's" or "Sponsors" ) on existing and future investments.

He writes weekly to over 1,800 investors on his Substack where he shares how to property vet and think about LP investments in the grand scheme of their portfolios.

Aleksey also helps General Partners on matters relating to LPs, like capital calls and distribution pauses and provides feedback on investment decks.

Prior to this advisory work, Aleksey ran STORE Capital's $10 Billion commercial real estate portfolio and oversaw the firm's underwriting team.

Aleksey graduated from the University of Arizona with a quadruple major - Finance, Mathematics, Economics, & Accounting.

Connect with Aleksey

MUST READ Substack ARTICLES

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This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with licensed and qualified professionals about your specific, individual situation. Read the Full Disclaimer

Andy welcomes Jeremy Goodrich to the show, where he shares the current state of ever-increasing insurance costs for commercial real estate and real estate in general and how important having a team and business partners looking out for your best interest really is. 

Watch the Video, Read the Transcript, Show Notes & Summary HERE

Highlights:

0:01:19 - Increasing NOI Through Risk Management

About Jeremy Goodrich:

Jeremy is the Chief Protection Officer at Shine Insurance Agency, host of the Managing Commercial Real Estate Risk Podcast and the #creriskking.

An expert in CRE Risk Management and Asset Protection, Jeremy is a teacher at heart and helps his clients understand the challenging world of real estate insurance and assists them in building a strategy that mitigates and minimizes risk and exposure while making sure they have the right coverage to protect their assets.

Learn more and connect with Jeremy:

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Learn more about Andy McQuade

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Question? Feedback? Comment? e-mail us

This podcast is for informational purposes only and should not be considered legal or financial advice. You should always consult with licensed and qualified professionals about your specific, individual situation. Read the Full Disclaimer

Massively Increase Your Net Operating Income™ with The TCO Method™

Are you running your business and your projects, or are your projects and business running YOU? Andy continues the conversation around the need to show up and do the work to get ahead of your business.

Read the transcript

Watch the episodes on YouTube

Our Saturday Special interview episodes have landed! Listen to our second episode with net lease commercial broker, Dan Lewkowicz

Want to know more about The TCO Method™?  

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Massively Increase Your Net Operating Income™ with The TCO Method™

Are you running your business and your projects, or are your projects and business running YOU? Andy talks about how planning ahead, systems, and standards will help you take control of your operations so you can scale.

Watch the episodes on YouTube

Our Saturday Special interview episodes have landed! Listen to our second episode with net lease commercial broker, Dan Lewkowicz

Want to know more about The TCO Method™?  

Check out the website

Learn more about Andy McQuade

Support the show!

Follow us on:

LinkedIn | Instagram | Twitter | NEW Free Facebook Group

Subscribe to our upcoming Substack Newsletter