I just spoke on Fox Business News about the Ring Doorbell lawsuit and why it should be dismissed.  But what does that litigation have to do with MSPs?  More than you think.  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

What if you're providing a malware solution to your customers, a virus gets through, and your customers end up infecting others.  Are you liable?  Listen up...

Music: "Werq" Kevin MacLeod (incompetech.com)

The California Consumer Privacy Act is about to become the law of the land (in California).  It's the toughest consumer privacy law in the U.S.--or is it?  Should you panic?  Do you need to change everything you're doing?  No. Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

I only do "major" agreements and so should you.  So-called "minor" agreements may sound appealing because they're small, but they put your company in significant legal jeopardy.  Want to know why?  Listen up...

Music: "Werq" Kevin MacLeod (incompetech.com)

Bring Your Own Device (or "BYOD") presents serious scope and security problems for managed services providers.  Your agreement probably doesn't properly limit your company's liability for BYOD-related issues...but it will after you tune in to this week's Bradcast.  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

Premature termination.  (I’m talking about contracts here—get your mind out of the gutter.)  How do you stop a customer from terminating a long term contract before the term of the contract is done?  I’m going to give you secret strategies that you can implement right now...so listen up.  

In this episode, we're talking about what you should do (and definitely should NOT do) if your customer won’t sign your master service agreement. Listen Up.

Music: "Werq" Kevin MacLeod (incompetech.com)

So you want your customers to sign an agreement saying that they won't post negative reviews online about your company’s services?  Don't do it.  Not only are such provisions (called "non-disparagement clauses") virtually impossible to enforce, they might violate federal law. Listen up. 

Music: "Werq" Kevin MacLeod (incompetech.com)

New York's new "SHIELD Act" purports to be a "game changing" enhancement to existing data breach notification and data protection laws.  In reality, it stinks.  It's not a tough law, it's not a game changer, and it won't make a difference in the way most MSPs conduct business.

Music: "Werq" Kevin MacLeod (incompetech.com)

It's the final entry in our three-part discussion about Security as a Service--and we're talking about FIREWALLS.

Implementing firewalls and managing BOTH the equipment AND your customer's expectations are all important issues that you MUST think about in the contract process.  So let’s get to it…you're gonna' learn a lot.

Music: "Werq" Kevin MacLeod (incompetech.com)