Listen to this episode of the Technology Bradcast right now and change your life forever!  It's the best thing you'll hear all day!  (The episode is abut puffery.  Get it?)

Most MSPs use puffery to promote their services.  But when puffery creates legal obligations, liability happens.  Use puffery the right way and avoid liability.  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

I've heard lots of MSPs say, “We don’t need agreements or statements of work for small projects.” 

If you think that way, I’m about to scare the hell out of you.  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

MSPs: Are you offering money back guarantees?  Stop it right now.  They're awful, and they are a losing proposition.  Want to know why?  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

I just spoke on Fox Business News about the Ring Doorbell lawsuit and why it should be dismissed.  But what does that litigation have to do with MSPs?  More than you think.  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

What if you're providing a malware solution to your customers, a virus gets through, and your customers end up infecting others.  Are you liable?  Listen up...

Music: "Werq" Kevin MacLeod (incompetech.com)

The California Consumer Privacy Act is about to become the law of the land (in California).  It's the toughest consumer privacy law in the U.S.--or is it?  Should you panic?  Do you need to change everything you're doing?  No. Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

I only do "major" agreements and so should you.  So-called "minor" agreements may sound appealing because they're small, but they put your company in significant legal jeopardy.  Want to know why?  Listen up...

Music: "Werq" Kevin MacLeod (incompetech.com)

Bring Your Own Device (or "BYOD") presents serious scope and security problems for managed services providers.  Your agreement probably doesn't properly limit your company's liability for BYOD-related issues...but it will after you tune in to this week's Bradcast.  Listen up.

Music: "Werq" Kevin MacLeod (incompetech.com)

Premature termination.  (I’m talking about contracts here—get your mind out of the gutter.)  How do you stop a customer from terminating a long term contract before the term of the contract is done?  I’m going to give you secret strategies that you can implement right now...so listen up.  

In this episode, we're talking about what you should do (and definitely should NOT do) if your customer won’t sign your master service agreement. Listen Up.

Music: "Werq" Kevin MacLeod (incompetech.com)