Larry welcomes back James Swint from Flash Exterminating out of Brooklyn, NY, and the two go deep on hiring and firing techs that, including family members, who aren't exactly FIT for the job. We discover Larry fired his own mother, and that fortunately, she was only too happy to get out the job.
James has issues with a certain type of problem customer and Larry, needless to say, agrees. If they're a pain in the ass in the beginning, they'll be a pain in the ass going forward as well. Best to fire them as well (along with mom!).
We also learn that Larry started a fire in a woman's home on his first pest control job. On another call, he was removing a squirrel when it urinated on the homeowner who HAD BEEN TOLD to stand clear. Ever thus to busybodies.
People are the #1 pests, never forget.