The Top Floor

What will 2021 bring? To better understand where the real estate industry is headed, we reached out to top thought leaders from residential property management, community associations management, and investment management to learn more about their experiences in 2020 and what they are doing to prepare for the year ahead.

In addition to these thought leaders, we also sat down with experts from AppFolio’s team. Here are some of the topics you’ll learn about in this episode::

Housing is key to our lives and communities, granting each of us access to new opportunities and experiences. In that way, property managers broker our connection to a better future. On this episode of The Top Floor, we explore how real estate management companies are primed to have an extraordinary impact on their residents, teams and communities at large.

Join us as we trace the lifecycle of these community stories. You’ll hear from exceptional property managers who have made giving back a part of their business culture, as they share how they took action on their ideas and transformed people’s lives. Listen until the end of the podcast to get insights and actionable steps on how you can embark on our own giving back journey.

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People are a driving force in property management, and hiring, onboarding and staffing are some of the most important tasks for a property manager. Of course, finding talented associates and getting them up to speed quickly has never been easy. But now as many property management businesses have gone remote, the hiring and onboarding process is happening at home —  challenging leaders to adapt their management styles to a remote environment.

On this episode of The Top Floor, we delve into everything related to hiring, onboarding, and staffing. Along the way, you’ll hear from some of the real estate industry’s best minds, as they share their struggles and successes, and provide proven tactics for better managing new hires.

The events of 2020 have energized leaders across the entire real estate industry to make a strong push for diversity and inclusion in their organizations.

In the latest episode of The Top Floor, we call on a panel of experts to better understand the current status of diversity in property management and real estate.

The team at AppFolio reached out to Melissa White, Jasmyn Sylvester, and Josh Childress to help answer one key question: How can leaders in the real estate industry make their organizations more diverse, inclusive, and equitable? Along the way, they also discuss:

1. The characteristics of diverse leadership teams in real estate
2. The value of inclusivity within leadership roles and real estate organizations
3. The best practices for championing diversity in the real estate industry

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In this episode, we will first discuss the role technology has played in property management over the last decade. We will then cover the benefits of AI and why now is the best time for the real estate and property management industries to apply automation to their workflows.

We will talk with thought leaders on the topic of technology and artificial intelligence. These will not only be people who work in property management, but also general thought leaders in AI. The conversation will center around the inefficiencies leaders in property management deal with on a daily basis, and how technology is working to alleviate these inefficiencies, from streamlining leasing communications to mitigating building maintenance issues.

In this episode, we will identify the qualities of successful executive leaders in property management, discuss the blind spots in leadership, how technology is working to improve these inefficiencies, and how your organizational teams can succeed in their roles, today and in the future.

We are excited to introduce The Top Floor, a new podcast brought to you by AppFolio. The Top Floor explores change, innovation, and future opportunities in the property management, community association, and real estate investment space. With help from thought leaders and change-makers, we embark on a narrative journey to provide inside access at the height of industry disruption. Together, we’ll engage in critical conversations about the current state of the industry and opportunities for growth moving forward.