This is a repost of Steve Faktor's original viral article on Forbes.
In a way, innovation is like sex: those talking about it most are probably doing it the least. Before founding IdeaFaktory, I've had the privilege (and collateral hair loss) of innovating at top Fortune 100 firms, where ‘talk’ was unavoidable. So I decided to codify my lessons as The 4C’s of InnovationTM. These are: context, creativity, capabilities, and most importantly, culture. Any innovation worth doing demands cultural change. But who will lead that change? And who will reject it? Why does the same ra-ra event move some employees to tears, but lands like the Hindenburg with others? No need to hire an army of psychologists to electroshock your workforce for answers. Unlike fluffier lists of people to hire, I’ve profiled the nine kinds of people in your company now who will make or break any innovation or change initiative. (For more on culture change, also check out my new podcast with this week’s guest Stan Slap.)
9 Corporate Personality Types
A few years ago, I had a TV show idea based on the quirky characters I met while leading corporate innovation. (Think Alice in Wonderland with Armani suits and backstabbing.) As I discussed my characters with others, I discovered that some were universal "types". So I developed these nine personas to 1) have a little fun and 2) help me manage the culture component of my innovation projects.
BAMBI
Almost every new recruit (and many new hires) start out bright-eyed and bushy-tailed. They are fresh hard drives ready to be filled with data. You can get them to do almost anything. They walk into meetings armed with fresh slides, broad smiles, and a professionalism they've practiced in interviews, in school, and in the mirror. They can gleefully present for hours to anyone in the company. They can deliver news about layoffs, quotas or dire forecasts without a hint of irony or empathy. They are eager to please and crave learning, mentorship and new opportunities.
BELIEVER
Believer is a broad category that continues to branch. Generally, believers carry the torch for the brand and rally others. They’ll proudly wear company- branded polo’s and have cubes/ offices adorned with trophies, knickknacks, and photos of company picnics. They’ll talk your ear off about new specs on the Widgetizer 5000.
ALPHA
Alphas are the Delta Force of the Believers. They’ll eventually run business units and ultimately, the company. Alphas love crushing competition and playing the corporate game. Their identity, self-worth and status are linked to their corporate conquests. They value tutelage and access to people they respect. Top Alphas can even create reality distortion fields where their truth becomes the truth. That can be intoxicating to employees and others. But they can also be abrupt, egotistical, or have a "you’re either with me or you’re the janitor" attitude. Look elsewhere for second chances or a shoulder to cry on.
SURVIVOR
Survivors make it to senior positions, but don’t quite have the horsepower of Alphas or N...