ssell, Antonius; Scott, Shannon; Susanne Mager 

Interview with Phil from the Colorado Unemployment office, Kevin lost about 25 hours/week but it says he is losing unemployment money as he is making to much, James lost hours but is still making more than what he would be getting in benefits, Mark had an HVAC company come out to service his furnace and AC and after they left it didn't work and now they said a control board was fried in the furnace, Alex's wife bought a ticket to California along with Travelers insurance and they won't refund her ticket, Herman says the dealership charged him taxes on more than the car sold for, Michelle bought a new car 16 months ago and the steering always pulled and now she found out it needs new suspension and they won't pay for it, Annette had a clog in her toilet and the company ended up replacing her sewer line (for $9500) instead of clearing the clog, this and much more.