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Subscription startups like Stitch Fix promise high touch through customized styling powered by high tech algorithmic formulas. But is this model actually an oxymoron? Can these brands really deliver a highly personalized service systematically? And if they can, why are they transitioning to freestyle DTC and becoming online marketplaces, just like everyone else? Listen in to Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they take a deep dive into Stitch Fix and deconstruct how the subscription model can stay relevant and profitable with disappointed customers.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.