The Uncommon Area Archives | Action Property Management

By Action Property Management

The largest privately owned homeowner association management company out of California.... more

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FAQs about The Uncommon Area Archives | Action Property Management:

How many episodes does The Uncommon Area Archives | Action Property Management have?

The podcast currently has 52 episodes available.

The Uncommon Area Archives | Action Property Management episodes:

June 07, 2024 Are HOA Repair Projects Doomed for Failure? Financial Strategies and Opportunities

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In this episode, Matthew Holbrook sits down with Dirk Petchul of Whitney | Petchul to unpack the intricacies of modern HOA repair projects.
Key Topics
Aging Infrastructure: Understanding the increasing frequency of repair projects due to the aging infrastructure of many communities. The Balcony Bill: An overview of the legislation prompted by the tragic balcony collapse in Berkeley, mandating inspections and safety reports.
Financial Strategies: How to manage the financial aspects of major repair projects, including special assessments and loans.
Emotional and Political Realities: Navigating the social dynamics, emotions, and politics that accompany these large-scale projects.
Effective Communication: The importance of storytelling and transparent communication in achieving community buy-in and successful project outcomes.
Related Episodes
What Do You Need to Know about California Deck Inspection Requirements?
Stop Telling Boring Stories

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48min
May 09, 2024Is Your Home a Criminal Target? | Ep. 58
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Join us as we dive into the crucial topic of neighborhood safety with Phil McMullin from Orange PD. From spotting red flags of criminal activity to the power of neighborhood watch, we uncover the key elements to keeping your community safe. Matthew and Phil explore the unique advantages of living in an HOA and how it fosters a culture of vigilance and security. Tune in to learn how to safeguard your home and strengthen your neighborhood bonds!
Key Topics
The impact of the Broken Window Theory on community safety
How maintaining property can deter criminal activity
The role of lighting and cameras in crime prevention
The effectiveness of neighborhood watch programs
Practical tips for preventing package theft and car break-ins
Episode Takeaways
Even small acts of maintenance can prevent larger crimes.
Good lighting and surveillance are crucial in deterring criminal behavior.
Community engagement through neighborhood watch programs can significantly reduce crime rates.
Check out our episode with former MLB player Matt Luke about the pros and cons of HOA living!

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25min
April 15, 2024The Industry is Changing . . . How Will You Manage? | Ep. 57
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Join our conversation with Mike Perlof on changes in the HOA industry. Why is there more manager and client turnover than ever before? How do managers avoid burnout? How has Zoom changed the relational aspect of the business? What educational resources can support industry visibility? Mike and Matthew address these questions and more.
Key Topics
The unique challenges and opportunities in HOA management
The evolution of the HOA industry and emerging trends
Coping with burnout and maintaining work-life balance in community management
The impact of remote work and virtual board meetings on the industry
Strategies for improving client retention and service quality in management companies
Episode Takeaways
Discover how the HOA industry is adapting to cultural shifts and technological changes
Learn practical tips for managing burnout and staying motivated in a demanding field
Understand the implications of remote work on community management and client relations
Gain insights into improving client retention and service delivery in a competitive market
Mike is a fellow HOA podcaster and the Director of Client Services at Fenton Grant Law Firm. His insight includes the collective knowledge of 130+ guests he has interviewed on The HOA Pros Podcast, and you will not want to miss it! Subscribe now to hear more conversations with Mike: Apple Podcasts | Spotify
Connect with Mike on LinkedIn
Similar Episodes
The Future of HOAs in California
Can You Kick Someone Off an HOA Board of Directors?

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39min
April 06, 2024Do Homebuyers See HOAs as a Strikeout or Home Run? | Ep. 56
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In this episode of The Uncommon Area, we discuss the relationship between real estate and homeowners associations. Our guest, Matt Luke, shares his unique perspective as a former professional baseball player turned real estate professional. With a background beyond real estate, Matt offers a unique perspective on strategic planning that applies to baseball players and homebuyers alike. Matt tells of the importance of well-managed HOAs and offers valuable insights into what homebuyers and sellers should consider when dealing with HOAs.
Key Topics Covered:
Understanding HOAs: The critical role HOAs play in maintaining community standards and property values, and why it’s essential for prospective home buyers to understand HOA rules and regulations.
Home Buyer Tips: What potential buyers should look for when considering properties within HOA-managed communities, including fees, rules, and the overall management quality.
Real Estate Agent Insights: How agents like Matt assess the quality and management of HOAs to better advise their clients and ensure smooth transactions.
Common Concerns: Addressing frequently asked questions and concerns from home buyers about living in HOA communities, from fee structures to governance issues.
Impact on Property Values: Discussing the significant impact that well-managed versus poorly managed HOAs can have on property values and community appeal.
Guest Highlight
Matt Luke shares his journey from a professional baseball career with teams like the Yankees, Dodgers, and Angels to becoming a prominent figure in the real estate industry. He shares lessons learned on the field that have translated into his success in real estate.
Check Out More on Matt Luke

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28min
March 19, 2024Stop Telling Boring Stories | Ep. 55
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Katie Quesada sheds light on the importance of storytelling in every industry, including HOA management. This conversation emphasizes the power of storytelling in HOAs and encourages board members and managers to embrace storytelling as a means of effective communication and community building. Katie shares her insights on how stories can transform communication and engagement in HOAs, helping board members and managers connect more effectively with their communities. By employing the three C’s of storytelling—context, conflict, and conclusion—Katie illustrates how even mundane updates can become compelling narratives that resonate with homeowners. The conversation delves into practical examples and offers strategies for making HOA communications not only informative but also emotionally impactful. Tune in to discover how storytelling can elevate the way you communicate and foster a more connected and engaged community.
Key Topics
The basics of storytelling
Hero-Goal Obstacle Model
Common pitfalls of storytelling
How to compel action through a story
How to compel emotion through a story
Mining for stories
Creating a story bank
Micro stories
Check Out More from Katie Quesada
Similar Episodes
How to Run an Effective Board Meeting
What Do You Need to Know about Communication in an HOA?

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31min
February 27, 2024When HOAs and Hotels Collide | Ep. 54
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A discussion with hospitality expert Kevan White on how hospitality services are important to HOAs and what good service looks like.
Key Topics Covered:
Understanding hospitality in HOAs
Crafting tailored experiences for residents
Transitioning from hotel service to HOA environments
Challenges and rewards of delivering top-notch service
Importance of training and nurturing a hospitality culture
Anticipating resident needs and going the extra mile
Read our Action story featuring Kevan!

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21min
October 24, 2023Dinosaur CC&Rs | Ep. 53
Are your CC&Rs from the dark ages? Even if they are only 10-15 years old, they might be. Attorney Sandra Gottlieb of Swedelson Gottleib talks about what you need to know about updating your CC&Rs to minimize problems that could arise from them being outdated.
Key Topics
Understanding CC&Rs: Learn what CC&Rs (Covenants, Conditions, and Restrictions) are and how they differ from bylaws.
Importance of CC&Rs: Explore why keeping CC&Rs up-to-date is crucial for HOAs.
Restating vs. Amending: Understand the difference between restating and amending CC&Rs and how to choose the right approach.
Approval Process: Insights into the approval process for CC&R amendments or restatements.
Cultural Considerations: How cultural shifts, like remote work due to COVID-19, impact HOA rules and regulations.
Episode Takeaways
CC&Rs Defined: Sandra explains what CC&Rs are and their significance in HOA management.
Board Responsibilities: The commitment and involvement required from board members in updating governing documents.
Restating vs. Amending: Pros and cons of restating versus amending CC&Rs and how it affects the approval process.
Community Dynamics: Understanding how cultural shifts influence HOA rules and why it’s essential to address them.
Related Episodes
Avoid Contract Catastrophes
Can You Kick Someone Off an HOA Board of Directors?
The Future of HOAs in California

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19min
October 20, 2023Board Communication by Email | Ep. 52
New California case law changes the restrictions for an HOA board regarding how it may communicate and discuss HOA issues by email. Attorney Jeff Beaumont discusses what boards should consider with the new legal landscape on this topic.
Key Topics
Traditional understanding of HOA board communication restrictions
Definition and implications of a “meeting” under the Davis-Stirling Act
Recent developments and case law analysis: Alta Del Mar case
Clarification on permissible email communications among board members
Potential risks and concerns of email communications for board members
Practical advice for creating board email communication policies
Importance of maintaining professionalism and avoiding conflicts in email exchanges
Episode Takeaways
Historically, HOA boards were advised against discussing business via email to avoid violations of the Open Meeting Act.
The Alta Del Mar case redefines what constitutes a meeting, allowing for board discussions via email as long as no decisions are made.
Despite the new ruling, boards should remain cautious due to potential legal liabilities and the importance of transparency.
Boards are encouraged to develop clear policies and guidelines for email communications to mitigate risks.
Professionalism in communication is crucial to avoid misunderstandings and maintain harmony within the community.
Resources
Beaumont Tashjian
The information provided in this podcast is for general informational purposes only and does not constitute legal, financial, medical, or any other type of professional advice. Listeners of this podcast should not rely on the information presented as a substitute for professional advice or services. Listeners should contact their attorney to obtain advice with respect to any particular legal matter.
Check out how to increase communication efficacy through storytelling!

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23min
October 13, 2023Getting Your Insurance Budget Right | Ep. 51
The insurance market for HOAs is very volatile right now. Jonathan Naranjo from Newfront Insurance discusses how various kinds of HOAs should think about budgeting for these important premiums.
Jonathan explains the factors driving increases in insurance costs, emphasizing the impact of inflation, geographical location, and historical loss trends. He discusses the challenges faced by HOAs in high-risk areas, such as wildfire zones and regions prone to natural disasters like floods and hurricanes. Jonathan also offers practical advice on how boards can proactively prepare for renewals, collaborate with their broker partners, and communicate effectively with homeowners.
Key Topics
The general expectation of a 10% increase in insurance premiums for most HOAs.
The significant impact on premiums for high-risk areas, with potential increases of 50% or more.
The importance of proactive communication and collaboration with insurance brokers.
How global and national weather-related claims can affect local insurance premiums.
Strategies for managing renewals and ensuring adequate coverage for associations.
Resources
Newfront Insurance

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25min
October 13, 2023Common Budget Failures | Ep. 50
Attorney Jeff Beaumont discusses the common budget mistakes made by homeowners association (HOA) boards. He dives into topics such as borrowing from reserves and special assessments.
Key Topics
Borrowing from Reserves: Understand when and how it is appropriate to borrow from reserves for operational expenses. Learn about the legal requirements and procedural steps necessary to ensure compliance with civil codes.
Emergency Special Assessments: Explore the criteria for levying emergency special assessments without membership approval, distinguishing between truly unforeseen expenses and those that should be anticipated in the budget.
Proactive Budgeting: Discover the importance of proactive budgeting and planning to avoid financial pitfalls. Gain insights into anticipating potential costs, such as increased insurance premiums and infrastructure maintenance, to prevent budget shortfalls.
Legal Implications: Learn about the legal ramifications of failing to comply with budgetary laws and guidelines, and how to safeguard your HOA against potential lawsuits and internal conflicts.
Resources
Civil Code 5610 on Emergency Special Assessments
Beaumont Tashjian
The information provided in this podcast is for general informational purposes only and does not constitute legal, financial, medical, or any other type of professional advice. Listeners of this podcast should not rely on the information presented as a substitute for professional advice or services. Listeners should contact their attorney to obtain advice with respect to any particular legal matter.
Similar Episodes
Is My HOAs Money Safe in the Bank?
Insurance Companies May Not Want to Ensure Your HOA
Are HOA Repair Projects Doomed for Failure? Financial Strategies and Opportunities
Is Your HOA Smart about Banking?

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20min

FAQs about The Uncommon Area Archives | Action Property Management:

How many episodes does The Uncommon Area Archives | Action Property Management have?

The podcast currently has 52 episodes available.