The Uncommon Area

The Uncommon Area

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The Uncommon Area episodes

  • Insurance companies may not want to insure your HOA | Ep. 41

    Jonathan Naranjo of Newfront Insurance discusses what HOAs can do to make insurance companies more eager to provide insurance coverage for them.

    Key Topics Covered

    1. Understanding Insurance Market Dynamics:

    • Explore why insurance rates are increasing, especially for residential risks like high-rise condominiums.
    • Learn about the impact of catastrophic losses on insurance capacity and rates.
    • Discuss how property values and construction costs affect insurance premiums.
    • 2. Importance of Mitigating Risks:

      • Highlight the significance of risk mitigation measures within HOAs.
      • Discuss strategies to prevent common risks like water damage and liability claims.
      • Explore the role of technology such as wireless water detection systems in risk management.
      • 3. Broker’s Role and Bidding Process:

        • Understand the role of insurance brokers in obtaining multiple proposals.
        • Learn about the bidding process and why having multiple brokers submit proposals may not be beneficial.
        • Explore how brokers communicate marketing efforts and proposals to HOAs.
        • 4. Navigating Insurance Applications:

          • Address challenges with filling out lengthy and complex insurance applications.
          • Discuss resources and methods to determine property details like square footage and construction type.
          • Highlight the importance of accurate documentation for insurance underwriting.
          • 5. Tips for HOAs:

            • Encourage proactive risk management and documentation.
            • Discuss ways to communicate with insurance brokers effectively.
            • Provide insights on preparing for insurance renewals and policy reviews.
            • The post Insurance companies may not want to insure your HOA | Ep. 41 appeared first on Action Property Management.

              24 min
            • Is My HOA’s Money Safe in the Bank? | Ep. 40

              A discussion with Carson Lappetito, president of Sunwest Bank, regarding what is happening in the banking world right now and the impact on HOAs.

              Dive into what happened with Silicon Valley Bank, the FDIC insurance limit, and what HOAs should consider for their funds.

              Key Topics
              • Recent banking issues
              • Understanding FDIC insurance
              • Impact on HOAs
              • Importance of banking relationships
              • Managing HOA funds effectively
              • The post Is My HOA’s Money Safe in the Bank? | Ep. 40 appeared first on Action Property Management.

                24 min
              • Seagulls Make Messes—What Should You Do? | Ep. 39

                General manager Claudia Faison discusses her experiences with a beach community and all the methods they employed to keep seagulls away. She shares the solution that has kept their roofs and buildings clean once and for all!

                Key Topics
                • Seagull Problems: Challenges posed by seagulls, including roof damage and guano accumulation.
                • Failed Attempts: Unsuccessful methods like sprinklers, reflectors, and hiring a falconer.
                • The Falconer Incident: Termination of falconer services after an unfortunate incident with a resident’s dog.
                • Finding a Solution: Hiring a pest control company to implement a poles and wires system.
                • Effective Solution: The success of the poles and wires system in deterring seagulls without harm.
                • Challenges and Maintenance: Occasional adjustments and maintenance needed for the system.
                • Legal Considerations: Seagulls are federally protected, requiring solutions that don’t harm them.
                • Seasonal Challenges: Dealing with seagull nesting seasons from March to August.
                • Environmental Concerns: Ensuring solutions are environmentally friendly.
                • Success and Future Plans: The system’s success and plans for reinforcement.
                • The post Seagulls Make Messes—What Should You Do? | Ep. 39 appeared first on Action Property Management.

                  17 min
                • Hot Take: Nice Is Unfair | Ep. 38

                  Unintended consequences of relaxed board meetings.

                  Read Transcript

                  Some HOAs discourage participation from homeowners when they think that they are encouraging participation. For example, an HOA with a loose open form policy or a loose following of that policy will eventually discourage participation because it will allow for a few residents to dominate. This will discourage others from participating or even coming. Let someone talk during open forum for an extended time—maybe someone else came to ask one question they have to get home for dinner with the family. Someone else dominates, and they have to leave before they can ask. It happens all the time. Maybe someone jumps in with input outside of open forum. When the meeting becomes a free-for-all the length of the meeting gets longer, and people either leave sooner or just don’t come. Adopt and follow an open forum policy. You’ll get more involvement in the long run.

                  The post Hot Take: Nice Is Unfair | Ep. 38 appeared first on Action Property Management.

                  2 min
                • Why Are My Natural Gas Prices So High? | Ep. 37

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                  A discussion with Jens Hansen from Commercial Energy about why natural gas prices have suddenly skyrocketed and what HOAs can do control their costs.

                  Resources:

                  http://www.commercialenergy.net/

                  The post Why Are My Natural Gas Prices So High? | Ep. 37 appeared first on Action Property Management.

                  25 min
                • Leadership: Meddling in People’s Lives | Ep. 36

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                  A discussion with Scott Vandeventer, of Empathic Inc Coaching and Consulting, about leadership that “meddles” in the lives of other people to help them be more successful and to help organizations (like HOAs) perform at higher levels.

                  The post Leadership: Meddling in People’s Lives | Ep. 36 appeared first on Action Property Management.

                  49 min
                • Hot Take: Not Everyone Can Do It | Ep. 35

                  The life of an HOA portfolio manager.

                  Read Transcript

                  [00:00:00] HOA portfolio managers. Is it a great job or a brutal job? I was a portfolio manager for more than a decade. There’s often an emphasis on the negative in that job, and it’s not for everyone. It can be a very high volume of work. It can be stressful. It can average 50 or more hours per week, and it requires strengths in three areas that often don’t go together.

                  [00:00:29] High degrees of organization, the ability to work quickly, and really good people skills. But if you have strengths in those areas, can manage stress well, and are willing to work hard, there are a lot of rewards. No two days are the same. You get to work with a wide variety of people. You make a real difference for people where they live.

                  [00:00:51] There’s lots of flexibility, and you are always learning something new. It’s not for everyone, but for those who are the right fit, don’t forget about all the amazing aspects of this job.

                  The post Hot Take: Not Everyone Can Do It | Ep. 35 appeared first on Action Property Management.

                  2 min
                • A Jerk or Lawbreaker? | Ep. 34

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                  A discussion with attorney Sandra Gottlieb, of SwedelsonGottlieb, about the pitfalls an association may face with claims regarding discrimination, harassment, and fair housing and how to avoid liability for these kinds of claims. Sometimes a person might just be a jerk. But sometimes, they might be breaking the law. And that could expose an HOA to liability. Protect your HOA from this kind of liability.

                  Resources:

                  https://www.lawforhoas.com/

                  The post A Jerk or Lawbreaker? | Ep. 34 appeared first on Action Property Management.

                  40 min
                • Hot Take: Saving Pennies, Losing Dollars | Ep. 33

                  HOAs that save a dollar, only to cost homeowners thousands.

                  Read Transcript

                  [00:00:00] The single biggest mistake that HOAs make is to try to save pennies while costing their members thousands of dollars. Most studies show that a home in an HOA is likely to have a greater value than one not in an HOA, but that assumes that the HOA is well managed. So management can have a huge impact on home values. A 2% difference in an $800,000 home,

                  [00:00:24] is a difference of $16,000 or a cumulative difference of 3.2 million in a 200-unit community. But too often an association gets hung up on making its choice of management company based on a few dollars. For example, a management fee of $1,800 a month versus a fee of $2,400 a month is only a difference of $3 a month

                  [00:00:45] for each home. But for many HOAs, that $600 a month overall cost will be the deciding factor. It’s a consideration, but the deciding factor should be based on who is going to manage the community the best, and how that will affect living experiences and property values in the community. $3 a month shouldn’t be the deciding factor.

                  The post Hot Take: Saving Pennies, Losing Dollars | Ep. 33 appeared first on Action Property Management.

                  2 min
                • H2O for HOAs | Ep. 32

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                  <p>Ralph Figueroa of RGS Landscape shares everything you need to know about HOA irrigation, sprinkler systems, smart controlers, and more!Resources:<a href="https://rgsls.com/">https://rgsls.com/</a></p>
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                  The post H2O for HOAs | Ep. 32 appeared first on Action Property Management.

                  37 min

                About The Uncommon Area

                From the publisher's feed

                Podcast series with Action Property Management CEO Matthew Holbrook. Where experts unpack your HOA, one topic at a time.