The Universal Leader

The Universal Leader

By TKBusinessManagement
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The Universal Leader episodes

  • Episode 23 - Emotional Intelligence In Interacting with Conflicts
    Hi yall!
    Hope you're all having a great week! This week's episode is about emotional intelligence in specific, two situations and how having emotional intelligence and control helped turn both situations positive.
    Join our Facebook group here: https://www.facebook.com/groups/restaurantleadershipevolution/?ref=share
    Talk to me on Twitter here: https://twitter.com/YourHostTK?t=FN5Q1eJF7ivYOBNcvoPCdw&s=09
    Email me at [email protected]!
    15 min
  • Episode 22 - How to engage Negative Employees and NOT Allow Them to Walk Over Positivity
    Hi everyone!
    TK here, join our Facebook group:
    https://m.facebook.com/groups/restaurantleadershipevolution/?ref=share&mibextid=NSMWBT
    It's small now but I need your help to grow it into a beautiful community of Evolved Leaders.
    This episode is about negative employees and how to:
    1- address them
    2- why termination may be the necessary step
    3- remember to not let them walk over your positivity.
    18 min
  • Episode 21 - Starting Your Day Early
    Hi all!
    Episode 21 already!!
    In this quick episode you get raw feedback from me and my thoughts on waking up early to start the day and how its affected my productivity and long term memory.
    I started committing to waking up at 5 am 3 days a week. Its been eye opening to say the least. On the days i do wake up early, Im hitting the gym, listening to positive podcasts, and I find myself planning my day better than the days I wake up later.
    I hope this inspires you to wake up earlier.
    11 min
  • S2E2- Soft Skills - 10 Interview Questions To Draw Out The Information You Need
    Hi! This episode is about soft skills and 10 questions you can ask to draw out the soft skill information you're looking for. Too often I see managers asking the same cliche interview questions about hard skills. How long were you a server? Did you enjoy it? The list goes on. Asking these questions will only garner the answers they know you're looking for. Don't ask yes or no questions. Turn the interview into a conversation. Find out who people are, not what they've done.
    I'm reading off of this article on indeed found here:https://www.indeed.com/career-advice/interviewing/soft-skills-interview-questions
    Please give me a follow and rating. It would mean the world to me.
    You can also reach me here at [email protected]
    14 min
  • Intro to The Restaurant Leadership Podcast Season 2!
    Hi! I know I've been gone for a few months. I've taken time to reflect on the path we'd like this podcast to take and to realign our personal lives to make podcasting about restaurant leadership a normal and consistent part of our day to day.
    I love you all, thank you for the support and kind words I've heard. We've got some learning to do this Quarter. Are you ready to be an evolved restaurant manager?
    2 min
  • EPISODE 13 - Terminating Employees - What should I do?

    HI all!


    Today's episode is a quick thought on terminating employees. What are the proper steps and what should you do to prepare? 


    Give people who are performing badly, a chance to correct their actions. People who steal, harass, and don't follow performance coaching need to be let go immediately.



    14 min
  • Episode 12 - 5 EASY WAYS TO BECOMING A MORE EMPATHETIC LEADER

    Hi everyone! Here we go over 5 easy ways to portray yourself as a more empathetic leader!


    1) Start your manager meetings out with an appreciation text to an employee


    2) Write hand written thank you cards for on-shift performance praise


    3) Don't ask cliche questions, ask more specific and personal questions.


    4) During Pre and Post shifts- mention 1 VIP employee and be specific on why they are a VIP


    5) Understand and listen to your people. Read the room and let people feel heard.


    If you need me reach out to me at [email protected]! Thanks ya'll!

    9 min

About The Universal Leader

From the publisher's feed

The Universal Leader is a masterclass in portable excellence. Hosted by TK, this podcast bridges the gap between technical management and high-level leadership. We explore the core pillars of success that transcend any industry: leading people with intent, scaling operations through robust systems, and building high-performing teams.